Residence Inn by Marriott Jacksonville Butler Boulevard

The room was spacious and mostly comfortable. The pull out sofa was dreadful however. Beds were comfortable.

Breakfast ran out of food! Woman in charge of breakfast was rude.

Breakfast was awesome. The desk clerk was very professional. She explained everything in great details. She went beyond by making sure my family was well taken care of without asking by making sure we had everything we need. The hotel is very nice & clean. My family had an awesome time. We will definitely be back !

Good location in regards to shopping and restaurants. Nice room and great beds! The real fireplace was a nice touch too. Pet friendly.

Crowded parking lot due to out-of-town work vehicles. The parking lot lights were out on our side of building A. Breakfast was a bit minimal compared to other properties we've stayed at.

Very clean and well laid out for easy access to buildings, main office, breakfast, and pool.Staff was super friendly and helpful. The woman who manages the breakfast is AMAZING! She provides a great variety of food and all super fresh. Very responsive to refill items as needed and address guest requests. And all with the best attitude. Would highly recommend this hotel especially for groups. We were in the room with two bedrooms and it was perfect for our four travelers. Very clean and just the right amenities for a brief stay. The cleaning staff did a fantastic job in turning over room last from the night before when they were at 100% capacity. Not easy to do especially since they seemed short staffed. Everything was very clean.

Guests were propping open doors to the outside but that is not the hotel’s fault.

Great location, close to shopping malls and restaurants.

The room needed to be updated. The air conditioning unit roared so loud I could not sleep- it was horrible.

Great location and very nice facilities. Helpful staff. Comfortable and clean.

Breakfast could have been better by keeping food stocked instead of guests waiting for it to be replenished

Everything was great we love staying there it has been one of the best hotels we have stayed never have any problems

Everything was great!!

The location was great close to highways. The staff was very friendly and helpful.

There wasn¿t any soap at all in the bottles supplied in the room. Luckily I bought a bar of soap with me to use. There wasn¿t any ice in the hotel. The Wi-Fi was lacking. The bed pillows were also very small. The breakfast station was also very limited.