4-Star Hotel

Marriott Jacksonville Downtown

245 Water Street, Jacksonville, FL - United States
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Marriott Jacksonville Downtown
1/10
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  • Amenities
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$149
per night

4-Star Hotel

Marriott Jacksonville Downtown

245 Water Street, Jacksonville, FL - United States
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Top Amenities:

Health ServicesSwimming PoolRestaurantFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Rating

8.1

Very Good

Based on 1553 reviews

Location Of Hotel

8.7

Hotel Cleanliness

8.5

Hotel Staff

8.6

Overall Quality

8.1

Show 75 Verified Reviews

About

Marriott Jacksonville Downtown Hotel is located just 2 minutes' walk from the Times-Union Center for the Performing Arts. The air-conditioned rooms offer a flat-screen TV, work desk, and private bathroom with a shower. Rooms are equipped with a Keurig® coffee machine and safety deposit box. WiFi is offered for free. A complimentary fitness center, 24-hour front desk, and concierge service are available for guests' convenience. A 24-hour business center, and free newspapers are also provided. Juliette's Bistro serves modern American cuisine daily for breakfast, lunch, and dinner and offers themed meals on select days. Guests can savor a morning cup of coffee at the on-site coffee bar and visit on-site JBar for a light snack or evening libation. Jacksonville Landing with shopping, nightlife, and events is 3 minutes' walk from the Omni. EverBank Field is 2.5 mi away, while Jacksonville Zoo and Gardens is 12 minutes' drive from the property. The Museum of Science and History is 1.2 mi away from the hotel.

Guest Policies

Check-in:

After 16:00

Check-out:

Before 11:00

Pets:

Pets are allowed. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note the property can accommodate pets weighing a maximum of 34 kg. Pool is open sunrise to dusk, daily.. Please note that housekeeping services begin on the third day of stay. *$100.00 is not a damage deposit but incidentals charge and authorization will release when not spent and released by discretion of your bank average 3-5 days.

Features & Amenities

Highlighted Amenities:

Health Services
Swimming Pool
Restaurant
Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services:

Daily disinfection
Facilities for disabled guests available
Family rooms
Fitness center
Non-smoking property
Outdoor pool
Pets allowed (charges may apply)
Restaurant(s)

Guest Rating

8.1

Very Good

Based on 1553 reviews

Location Of Hotel

8.7

Hotel Cleanliness

8.5

Hotel Staff

8.6

Overall Quality

8.1

Pros +

  • The room was spacious bed was comfortable tv options limited and pillows were horrible.
  • Price
  • Only positive about this hotel was the proximity to the Everbank Stadium

Cons -

  • The pillows were terrible change them immediately . Also the food could have been better.
  • Entrance finish does not fit a 4star hotel Smoke smell at the entrance Outrageous parking fees Pool is closed Construction in area Construction at the river walk Bad room view Small Room size Old bathroom finish
  • Rooms were very dated and could have been cleaner

Business Traveler (456)

Solo Traveler (544)

Traveling as Couple (1609)

Family with Young Children (871)

Family with Teens (42)

Senior Traveler (29)

Group Traveler (360)

9
The room was spacious bed was comfortable tv options limited and pillows were horrible.
The pillows were terrible change them immediately . Also the food could have been better.
7
Entrance finish does not fit a 4star hotel Smoke smell at the entrance Outrageous parking fees Pool is closed Construction in area Construction at the river walk Bad room view Small Room size Old bathroom finish
8
Price
Rooms were very dated and could have been cleaner
2
Only positive about this hotel was the proximity to the Everbank Stadium
Valet service wait times were ridiculous- black hair all over my bath towels and bathroom sink- no remote in room. Staff played around behind lobby desk while there was a line out the door at the bell desk for bags. Not what I expected for this hotel!

Room Options

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King Room with River View

362 sqft • 1 King

Air conditioningBath or ShowerCoffee/tea machineFlat-screen TV

Room Details and Photos

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River VIew Double/Double, Guest room, 2 Double, River view

356 sqft • 2 Double

Air conditioningAlarm clockComplimentary teaHair dryer

Room Details and Photos

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Family Connecting Rooms, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Double

700 sqft • 2 Double and 1 King

Air conditioningAlarm clockComplimentary teaHair dryer

Room Details and Photos

Location

Marriott Jacksonville Downtown

245 Water Street, Jacksonville, FL