2.5 Star Hotel

Extended Stay America Suites - Jacksonville - Salisbury Rd. - Southpoint

4693 Salisbury Road, Jacksonville, FL - United States
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Extended Stay America Suites - Jacksonville - Salisbury Rd. - Southpoint
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About

This Extended Stay America - Jacksonville - Salisbury Rd. - Southpoint is located in Jacksonville and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi. Every kitchen at Extended Stay America - Jacksonville is equipped with a stove top, microwave and a fridge. The hotel also provides guests with laundry. The property offers free onsite parking. Attractions within close proximity to the hotel include the Cummer Museum of Art & Gardens, the Everbank Stadium and the River Cruises.

Guest Rating

4.9

Based on 508 reviews

Cleanliness

5

Location

5.4
Show 166 Verified Reviews

Extended Stay America Suites - Jacksonville - Salisbury Rd. - Southpoint - All Inclusive Reviews Rating

4.9

Based on 508 reviews

Review summary

The reviews highlight significant cleanliness issues, including dirty floors, unhygienic bathrooms, and broken amenities, which detracted from the overall experience. However, the location of the hotel received positive remarks for its convenience, and some guests noted that the staff was welcoming and accommodating. Despite the negative aspects, the good location and friendly service provide some redeeming qualities for potential visitors.

Cleanliness

5

Location

5.4
All Reviews
Staff5.2/10
Cleanliness5/10
Location5.4/10
Parking5/10
1.0

Rosemarie

Posted on: 12-15-2025

The room not clean, walking high way the smell , bathroom look dirty, and floors not clean. I see the hair

1.0

Andrew

Posted on: 12-13-2025

Location was great. Price was too high.

Hotel was very nasty. Room windows were open. Looked like an abandoned project apartment. Rust was on top of refrigerator. Bathroom tub was no longer white. Front desk clerk was very rude with a bad attitude. I almost said I didn't want to say there but I was so tired I just did anyway. I stay at extended stay a lot and this was by far the worst one. The front desk was even closed when we went to check out.

1.0

Jeannette

Posted on: 4-20-2025

Plenty of parking

They did not have the room that I booked for through you guys I ended up with a queen bed and a pullout couch because they no longer had the two beds. The carpets were stained and nasty holes in the walls screens ripped and furniture cracked chair wobbles and we had cockroaches so for some reason you guys confirmations and bookings does not go through because they were not able to give us the room that I had booked for.

2.0

R

Posted on: 2-18-2025

Good location and good staff

Only a single bed sheet on the bed and no towels

1.0

Danielle

Posted on: 1-25-2025

Room was disgusting, I have pictures roaches, dirtty short 1 bed no shower curtain water did not work and ac did not work the list goes on and on

Everything dirty

4.0

Kristie

Posted on: 8-28-2023

The location was good.

Its was very dirty, there was trash in the hallways and laying around everywhere. The place had a very strong moldy odor. It was very disgusting. The carpets in the hallways had stains and spots on them of black mold. We didn’t even stay. it was so bad that after our concert we checked out and just left and drove the 5 hours home instead of staying there that night.

4.0

Kristie

Posted on: 8-27-2023

The location was good.

Its was very dirty, there was trash in the hallways and laying around everywhere. The place had a very strong moldy odor. It was very disgusting. The carpets in the hallways had stains and spots on them of black mold. We didn’t even stay. it was so bad that after our concert we checked out and just left and drove the 5 hours home instead of staying there that night.

10.0

Lori

Posted on: 6-12-2023

The staff is very welcoming.

No

Top Amenities:

Free Internet AccessFree ParkingHealth ServicesHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Policies

Check-in:

After 03:00 PM

Check-out:

Before 11:00 AM

Features & Amenities

Highlighted Amenities:

Free Internet Access
Free Parking
Health Services
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services

Daily disinfection
Facilities for disabled guests available
Family rooms
Free Wi-Fi
Free parking
Non-smoking property
Non-smoking rooms available

location

Extended Stay America Suites - Jacksonville - Salisbury Rd. - Southpoint

4693 Salisbury Road, Jacksonville, FL

Top Hotel Destinations

$57
per night