2.5-Star Hotel

Candlewood Suites Jacksonville Southpoint

4699 S Lenoir Avenue, Jacksonville, FL - United States
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Candlewood Suites Jacksonville Southpoint
1/21
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$104
per night

2.5-Star Hotel

Candlewood Suites Jacksonville Southpoint

4699 S Lenoir Avenue, Jacksonville, FL - United States
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Top Amenities:

Free BreakfastFree Internet AccessFree ParkingHealth ServicesSwimming PoolKitchen/KitchenetteFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
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Guest Rating

6.5

Pleasant

Based on 450 reviews

Location Of Hotel

7.8

Hotel Cleanliness

6.7

Hotel Staff

7.3

Overall Quality

6.5

Show 81 Verified Reviews

About

Located in Jacksonville, within 6.8 miles of Theatre Jacksonville and 7.4 miles of Museum of Science & History, Candlewood Suites Jacksonville Southpoint has accommodations with an outdoor swimming pool and free WiFi throughout the property as well as free private parking for guests who drive. This 2-star hotel offers a 24-hour front desk and luggage storage space. Florida Theatre is 8.1 miles from the hotel and EverBank Field is 8.3 miles away. Prime F. Osborn III Convention Center is 8.5 miles from the hotel, while Cummer Museum of Art and Gardens is 8.8 miles from the property. Jacksonville International Airport is 22 miles away.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 11:00

Pets:

Pets are allowed on request. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 50 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment, cash is not accepted.

Features & Amenities

Highlighted Amenities:

Free Breakfast
Free Internet Access
Free Parking
Health Services
Swimming Pool
Kitchen/Kitchenette
Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services:

Facilities for disabled guests available
Family rooms
Fitness center
Free Breakfast
Free Wi-Fi
Free parking
Hygiene certification
Indoor pool
Kitchen
Non-smoking property
Outdoor pool
Pets allowed (charges may apply)
Shared kitchen
Wheelchair accessible

Guest Rating

6.5

Pleasant

Based on 450 reviews

Location Of Hotel

7.8

Hotel Cleanliness

6.7

Hotel Staff

7.3

Overall Quality

6.5

Pros +

  • Location to the beach and downtown, that?s it
  • The whole hotel smells like weed inside even at the reception area. The hallways were very dirty and have not been vacuum for days. I had to check out the next day because I didn't feel safe staying at the hotel.
  • Asking for my refund

Cons -

  • It was dirty , my room was still dirty after changing from the 1st room and my family got a rash from the bed. Sheets wasn?t clean. Fridge was rusty, everything felt sticky. Had to clean the room ourselves.
  • I didn't the whole hotel. This place smells like a marijuana factory. Someone from the city officials need to go inspect the hotel to ensure it's safe. No minors should be staying at this place.
  • The place smells of cigarettes and pot the moment you come in. The breakfast consisted of stale granola and muffins. The smokeless rooms are heavier with the smell of cigarettes and pots that they were at the lobby. The pool is under maintenance.

Business Traveler (82)

Solo Traveler (88)

Traveling as Couple (96)

Family with Young Children (95)

Family with Teens (14)

Senior Traveler (12)

Group Traveler (17)

1
Location to the beach and downtown, that?s it
It was dirty , my room was still dirty after changing from the 1st room and my family got a rash from the bed. Sheets wasn?t clean. Fridge was rusty, everything felt sticky. Had to clean the room ourselves.
1
The whole hotel smells like weed inside even at the reception area. The hallways were very dirty and have not been vacuum for days. I had to check out the next day because I didn't feel safe staying at the hotel.
I didn't the whole hotel. This place smells like a marijuana factory. Someone from the city officials need to go inspect the hotel to ensure it's safe. No minors should be staying at this place.
1
Asking for my refund
The place smells of cigarettes and pot the moment you come in. The breakfast consisted of stale granola and muffins. The smokeless rooms are heavier with the smell of cigarettes and pots that they were at the lobby. The pool is under maintenance.
1
I did not enjoy this hotel I was treated rudely by the front desk upon check -in.
Yes there was no proper greeting upon check-in The front desk receptionist was extremely rude to me upon check/in when I handed my ID he said aggressively I owed $100. Being exhausted I explained to him I booked online and did not know there was a deposit

Room Options

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2 Queen Studio Mobility Accessible Roll In Shower

sqft • 2 Queen

Accessible room

Room Details and Photos

1/4
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1 King One Bedroom Suite

420 sqft • 1 King

Air conditioningAlarm clockClosetCoffee/tea machine

Room Details and Photos

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1 Queen Studio Suite Communications Accessible

sqft • 1 Queen

Accessible room

Room Details and Photos

1/3
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Standard Room

323 sqft • 1 Single

Air conditioningAlarm clockDeskFree Wifi

Room Details and Photos

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1 Queen Studio Suite Sofa Bed

sqft • 1 Double

Air conditioningCoffee/tea machineDeskFree Wifi

Room Details and Photos

1/5
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sqft

Air conditioningAlarm clockDeskHair dryer

Room Details and Photos

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1 Queen Studio Suite Communications Accessible Sofa Bed

sqft • 1 Queen and 1 Sofabed

Accessible room

Room Details and Photos

Location

Candlewood Suites Jacksonville Southpoint

4699 S Lenoir Avenue, Jacksonville, FL