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Top Amenities:
Guest Rating
Pleasant
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Show 47 Verified Reviews
Located 5 miles south of downtown Jacksonville, Florida, this hotel is just 20 minutes' drive from Jacksonville Beach. It features a full hot breakfast and spacious rooms with free WiFi. The rooms at SureStay Hotel by Best Western Jacksonville South are simply furnished and include tea- and coffee-making facilities. Cable TV is provided along with a work desk. SureStay Hotel by Best Western Jacksonville South offers a 24-hour front desk. Guests can take advantage of the on-site launderette and vending machines. EverBank Field, home of the Jacksonville Jaguars, is less than 6 miles from SureStay Hotel by Best Western Jacksonville South. The University of North Florida is 15 minutes' drive from the hotel.
Check-in:
After 15:00
Check-out:
Before 11:00
Pets:
Pets are allowed on request. Please contact the hotel directly for additional details. Additional charges may apply.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform SureStay Hotel by Best Western Jacksonville South of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). A damage deposit of USD 50 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Pleasant
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- The room was OK I guess to stay and outside no inside it was OK. At least there was a breakfast. It was weird but honestly I had such a bad experience with the staff. They kept my security deposit literally robbed me and I have no way of talking to them.
- Clean sheets and comfortable bed. Fast WiFi.
- Loved it
Cons -
- The first room I was given guests were already checked in. The second room didn't have heat and he brought me a portable heater instead of changing rooms.
- Yes, a lot of negative stuff they robbed me of my security deposit which is $150 so yes they robbed me up $50. There was no real reason anyways he said I had too much stuff also was very rude and unprofessional Im very upset I cant get my money back
- Nothing major. Had to jiggle toilet handle. Noise from other guests (which did not last very long.)
Top Quotes:
"Staff was great... Good continental breakfast. Great value."
"Well worth the price plus a whole lot more."
"Convenient location."
Business Traveler (303)
Solo Traveler (333)
Traveling as Couple (578)
Family with Young Children (662)
Family with Teens (2)
Senior Traveler (27)
Group Traveler (207)
Room Options
Queen Room with Two Queen Beds - Disability Access
300 sqft • 2 Queen
Room Details and Photos
1 King Bed Mobility Accessible Roll In Shower Non-Smoking
302 sqft • 1 King
Room Details and Photos
Location
SureStay Hotel by Best Western Jacksonville South
5018 University Boulevard West, Jacksonville, FL
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