2 Star Hotel

Quality Inn

7 Kimberly Avenue, West Haven, CT, United States View Map

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Quality Inn

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About

Located just off I-95, the hotel sits on the shore of New Haven Harbor and is just 2.5 miles from downtown New Haven. It serves a continental breakfast every morning. Free Wi-Fi access and cable TV are provided in every room at Quality Inn. They are equipped with a microwave and a refrigerator and furnished with a work desk. The front desk at the Quality Inn Hotel is staffed 24 hours a day and offers fax and copy services. Guest laundry facilities are also available on site. Yale University is a 12-minute drive from the hotel. The Yale Center for British Art is 2.5 miles away.

377 Reviews

6.1Pleasant
Cleanliness
7.1
Staff
6.4
Location
6.6

What Guests Say

  • “Fast check-in.”
  • “Great value.”
  • “Great location.”
Show 50 Verified Reviews

Top Amenities

  • Restaurant
  • Free Internet Access
  • Free Parking
  • Accessible Rooms / Facilities
  • Kitchen/Kitchenette
  • Non-Smoking Rooms
Show All Amenities

Room Options

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Exclusively for Priceline members Details

1 King Bed, Nonsmoking1/4

1 King Bed, Nonsmoking

1 King

  • Air conditioning
  • Alarm clock
  • Baby Cot
  • Bath or Shower
2 Queen Beds, Nonsmoking1/4

2 Queen Beds, Nonsmoking

2 Queen

  • Air conditioning
  • Alarm clock
  • Baby Cot
  • Bath or Shower
1 King Bed, Nonsmoking, Accessible1/1

1 King Bed, Nonsmoking, Accessible

1 King

  • Accessible room
  • Air conditioning
  • Alarm clock
  • Baby Cot
2 Queen Beds, Nonsmoking, Accessible1/1

2 Queen Beds, Nonsmoking, Accessible

2 Queen

  • Accessible room
  • Air conditioning
  • Alarm clock
  • Baby Cot
Quadruple Room with Two Queen Beds - Non Smoking1/2

Quadruple Room with Two Queen Beds - Non Smoking

2 Queen

  • Coffee/tea machine
  • Microwave
  • Nonsmoking
  • Refrigerator

Room Details and Photos

Room Amenities

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    What Guests Loved

    6.1
    Pleasant

    Based on 377 reviews

    Location

    6.6

    Cleanliness

    7.1

    Staff

    6.4

    Overall Quality

    5.4

    Pros +

    • It?s newly renovated
    • it was clean and staff was very nice and bedding was new and very comfy mattress
    • The bathroom!

    Cons -

    • No breakfast except sugared cereal waffles no fruit no eggs All the breakfast stuff was not for a diabetiic
    • We didn’t see an elevator. I didn’t like the fact that they had bug traps in the hallway. I mean, they tried to clean up the hotel with a little bit of a remodel, but again I was desperate for a place to stay.
    • Security deposit was not just an authorization, but a charge that is later refunded.
    Business Traveler (24)Solo Traveler (47)Traveling as Couple (56)Family with Young Children (60)Family with Teens (1)Senior Traveler (6)Group Traveler (16)Total (115)
    3Verified guestPosted on: 6-28-2026

    No breakfast except sugared cereal waffles no fruit no eggs All the breakfast stuff was not for a diabetiic

    5Verified guestPosted on: 10-7-2025

    We didn’t see an elevator. I didn’t like the fact that they had bug traps in the hallway. I mean, they tried to clean up the hotel with a little bit of a remodel, but again I was desperate for a place to stay.

    5Verified guestPosted on: 5-29-2025

    Security deposit was not just an authorization, but a charge that is later refunded.

    5Verified guestPosted on: 10-20-2024

    It?s newly renovated

    It was advertised that they would have coffee make and microwave in the room, but there was none. Also on the add they said they have breakfast, but there was none!

    5AmyPosted on: 10-15-2024

    it was clean and staff was very nice and bedding was new and very comfy mattress

    bare bones furnishings. no hangers, hooks, no microwave or coffee maker, no drawers

    2LindaPosted on: 10-3-2024

    The bathroom!

    Terrible!! No elevator, no microwave, no Continental breakfast as advertised! Way overpriced, very loud with inappropriate squeals & moaning "all night"!!!!!

    1TawannaPosted on: 9-24-2024

    There was a hockey game going on all the hotels were booked I found this on 2:00 a.m.

    If you were living in a third world country this would be the first for you this is terrible

    8Verified guestPosted on: 8-23-2024

    Unlike other hotels that I have stayed, the room was cleaned every day and had new towels. Bed was comfortable.

    The location, is a bit scary, but nothing happed.

    2Verified guestPosted on: 8-6-2024

    They were remodeling

    There was roaches in the room I couldn?t even stay the whole night. I want my money back

    2Verified guestPosted on: 7-3-2024

    The bathroom was the best part about this hotel

    All the numbers are screwed up. They were also renovating during my stay so there was dust and debris all over the floor

    8DavidPosted on: 12-16-2023

    I liked the location the best The cleanliness was definitely average to above address

    The eating area provided nothing to eat Ieat it looked unclean. I probably wouldnt eat there anyway.

    1ThanaPosted on: 11-8-2023

    Run down building and room. Lobby smells like curry and cigarettes. Bathroom ceiling was peeling, tub has black stains. Bedding has cigarette hole. Hair dryer wasn¿t working. It said there¿s free breakfast but there wasn¿t.

    2StevenPosted on: 10-29-2023

    very little I liked about this place. Breakfast was advertised, but NOT served, wifi was spotty. Mattresses should have been replaced years ago.

    One of the reasons I chose this establishment was that it advertised "Guest Laundry;" when I went to do my laundry, I found the laundry room full of all kinds of things that made it impossible to access the washer and dryer, and it smelled like garbage.

    1TracyPosted on: 9-5-2023

    Only that it's by the highway

    Everything is bad at this hotel, from the roaches ,mold, holes in the walls, walking on sinking floors to rude worker( man in the morning) .lies on the web about coffee n breakfast there's nothing

    1Verified Hotel GuestPosted on: 7-27-2023

    It had AC.

    The hotel has mold EVERYWHERE. The room is beat down and infested with Roaches. So disgusting. NEVER AGAIN!

    2MarPosted on: 6-29-2023

    Flies Everywhere. Burn Holes In The Bed Linen. Hallway Stinks. Bathroom Needs To Be Renovated.

    1Verified Hotel GuestPosted on: 6-5-2023

    The hotel was dirty a passed stain chair burn hole in comforter dirty never will stay there again

    1DalePosted on: 1-22-2023

    It was disgusting..I was afraid to shower and I have bites on me from bed bugs..and the manager was very rude to me and made me very uncomfortable

    2Verified Hotel GuestPosted on: 10-5-2022

    ...it was a place to rest.

    Where do I start?? Maybe the trash all over the parking lot. Maybe that it seemed that nobody wanted me there. Maybe that the guy behind the desk made fun of my accent. This place was a dump, and the whole experience was a train wreck.

    1SokkhonPosted on: 9-10-2022

    I did not stay in this place. From outside to inside this place is not fit for human living. It shall be delisted from your business. I need to get refund back. This place is not good for pets also

    It is not good for human or pets.

    Amenities & Policies

    Amenities

    Food & Drinks

    • Kitchen/Kitchenette
    • Restaurant

    Media & Technology

    • Free Internet Access

    Transportation

    • Free Parking

    Health & Safety

    • Health Services
    • Hygiene certification

    Accessibility

    • Handicapped Rooms/Facilities
    • Facilities for disabled guests available
    • Wheelchair accessible

    Kid Friendly

    • Family Friendly

    General

    • No Smoking Rooms/Facilities
    • Microwave
    • Refrigerator

    Guest policies

    Check-inAfter 3:00 PM
    Check-outBefore 11:00 AM
    InternetFree Wi-Fi is available.
    ParkingFree parking is available.
    Children & Extra BedsChildren of all ages are welcome.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Location

    Quality Inn

    7 Kimberly Avenue, West Haven, CT

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