The Residences at Mountain Lodge by Hyatt Vacation Club

Pros +

• Beautiful property right in the center of town! Spacious residences with all the equipment necessary, from bedding to kitchen, including a washer and a dryer. Breakfast was included as well as all day coffee (and hot chocolate for the little ones). The view from our unit was spectacular, with snowy slopes, and snowy roofs of nearby buildings, it was magical, especially for the kids. And the balcony was narrow, but enough. The entrance to the property is across the street to the main town square filled with shops, restaurants, and ski slopes. There is also a free town shuttle to take you to other places in town that are a little bit further to walk. Overall we had a wonderful stay and would highly recommend this property.
• It was right across the street from the village, where we spent a lot of time. Staff was so friendly and accommodating., they really bent over backwards to help us with everything. The price was significantly lower than nearby hotels.

Cons -

• During our stay for 3.5 out of 4 days the wifi was down. The construction on the pool wasn't completed by end of November as previously noted, so the pool and spa were not usable during our stay, but the property did offer a voucher for the use of spa at the Park Hyatt next door.
• Our room was very small, especially when the pull out couch was open. The staff warned us that the room was warm but it was VERY hot, we had to leave windows open most of our stay. We were warned before we visited that there would be some construction outside but when we called to ask about the pool specifically we were told it would be done. The pool was nowhere near completed during our stay and we had to hike over to the other Hyatt to use one. The refrigerator in the room made a horrible screeching sound the first day. The handle on the sink broke off. Wish there was a restaurant or market on property.