2-Star Hotel

Big Pines Mountain House

4083 Cedar Avenue, South Lake Tahoe, CA - United States
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Big Pines Mountain House
1/206
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  • Amenities
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$69

2-Star Hotel

Big Pines Mountain House

4083 Cedar Avenue, South Lake Tahoe, CA - United States
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Top Amenities:

Free Internet AccessFree ParkingSwimming PoolAirport ShuttlePets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Rating

6.9

Pleasant

Based on 1538 reviews

Location Of Hotel

8.7

Hotel Cleanliness

7.2

Hotel Staff

7.7

Overall Quality

6.9

Show 87 Verified Reviews

About

This pet-friendly motel in South Lake Tahoe, California is steps from the shopping, dining and entertainment of Heavenly Village. Each room offers a TV with cable channels, a coffee machine, a microwave, a refrigerator, ironing facilities, and air conditioning. The private bathroom includes free toiletries and a hairdryer. Select rooms offer a kitchenette. Big Pines Mountain House features an outdoor swimming pool and guestrooms with free high-speed wireless internet access. Guests can also take advantage of coin laundry facilities, then relax beside the fire in the lobby. While staying at the Big Pines Mountain House, guests will enjoy easy access to the nightlife and entertainment of the area's casinos. Guests can ski at the Heavenly Ski Area or take the scenic ride of the Heavenly Gondola.

Guest Policies

Check-in:

After 16:00

Check-out:

Before 11:00

Pets:

Pets are allowed. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Parking is subject to availability due to limited spaces. Swimming pool #1: Closed from Sun, Sep 29, 2024 until Thu, May 22, 2025 A damage deposit of USD 75 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. For reservations that are one night only, the entire stay will be charged. For reservations longer than one night, the first night stay will be charged to pre-authorize the credit card. Cancelation fees apply when reservation is canceled within the 48 hours policy. Cancelation is first night penalty. Customers can cancel or modify only if the reservation is outside the 48 hours policy. If the reservation is obtained through a discounted rate (any promo) then there is no cancelation, only modification. Dogs are the only pets allowed at the property. Maximum of 2 dogs. Please contact the property for fees and details. Starting 1 February 2017, the property will only provide maid service every other day to all stay overs, but they have the choice to offer daily service if the guest requests it at check-in.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Free Parking
Swimming Pool
Airport Shuttle
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services:

Airport shuttle (charges may apply)
Family rooms
Free Wi-Fi
Free parking
Non-smoking property
Outdoor pool
Pets allowed (charges may apply)
Wheelchair accessible

Guest Rating

6.9

Pleasant

Based on 1538 reviews

Location Of Hotel

8.7

Hotel Cleanliness

7.2

Hotel Staff

7.7

Overall Quality

6.9

Pros +

  • The staff was very helpful and pleasant.
  • Location very close to nices places
  • The front desk associate was amazing and it is within walking distance from the strip.

Cons -

  • It was not at all as advertised, looked nothing like the pictures and did not have all the promised amenities.
  • No
  • The bed was quite uncomfortable. The tv did not work. I called the assistance number five times during my 2 night stay to get the tv to work and the clerk just mumbled and never did anything about it. not able to get a room change or a partial refund!

Top Quotes:

"Great location, always clean, friendly and helpful staff."

"They had free cookies, coffee and included a breakfast."

"Close to casinos and restaurants."

Business Traveler (63)

Solo Traveler (159)

Traveling as Couple (634)

Family with Young Children (668)

Family with Teens (74)

Senior Traveler (25)

Group Traveler (248)

3
The staff was very helpful and pleasant.
It was not at all as advertised, looked nothing like the pictures and did not have all the promised amenities.
10
Location very close to nices places
No
3
The bed was quite uncomfortable. The tv did not work. I called the assistance number five times during my 2 night stay to get the tv to work and the clerk just mumbled and never did anything about it. not able to get a room change or a partial refund!
7
The front desk associate was amazing and it is within walking distance from the strip.
There was no phone in the room so we were unable to call when the remote didn't work and the shower head was broken.

Room Options

1/3
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Family Room with 1 Double Bed and 1 Bunk Bed - Pet-Friendly

388 sqft • 1 King and 1

Air conditioningClosetFree WifiIron and ironing board

Room Details and Photos

1/16
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Standard King Room

353 sqft • 1 King

AdapterAir conditioningBath or ShowerBody soap

Room Details and Photos

1/11
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Queen Room with Two Queen Beds

353 sqft • 2 Queen

AdapterAir conditioningBath or ShowerBody soap

Room Details and Photos

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Standard King Room, Guest room, 1 King

323 sqft • 1 Queen

Air conditioningCarpetingClosetClothes rack

Room Details and Photos

1/12
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Two-Bedroom Apartment

600 sqft • 1 King • 1 • 1 Sofabed

AdapterAir conditioningBath or ShowerBody soap

Room Details and Photos

Location

Big Pines Mountain House

4083 Cedar Avenue, South Lake Tahoe, CA