2.5-Star Hotel

Best Western Plus All Suites Inn

500 Ocean Street, Santa Cruz, CA - United States
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Best Western Plus All Suites Inn
1/57
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  • Amenities
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$170
per night

2.5-Star Hotel

Best Western Plus All Suites Inn

500 Ocean Street, Santa Cruz, CA - United States
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Top Amenities:

Free BreakfastFree Internet AccessHealth ServicesFitness CenterSpaPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/WhirlpoolFamily Friendly
Show All Amenities

Guest Rating

7.7

Good

Based on 211 reviews

Location Of Hotel

8.3

Hotel Cleanliness

8

Hotel Staff

8.3

Overall Quality

7.8

Show 50 Verified Reviews

About

Best Western Plus All Suites Inn is 2 mi from the Santa Cruz Beach Boardwalk and 10 minutes' drive to the University of California Santa Cruz. The all-suite hotel features free WiFi, an outdoor hot tub, and spacious suites. Guest suites at the Best Western Plus All Suites Inn are equipped with a microwave and refrigerator. A separate seating area and a work desk are provided. A cable TV with HBO and in-room movies is also included. The Best Western Plus All Suites Inn provides free hot breakfast buffet. Guests have free access to the fitness center. The Santa Cruz Beach Boardwalk is 5 minutes' drive from the Best Western Plus All Suites Inn.

Guest Policies

Check-in:

After 04:00 PM

Check-out:

Before 11:00 AM

Pets:

Pets are allowed. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 100.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 7 days of checkout via credit card, subject to an inspection of the property.

Features & Amenities

Highlighted Amenities:

Free Breakfast
Free Internet Access
Health Services
Fitness Center
Spa
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool
Family Friendly

Amenities & Services:

Guest Rating

7.7

Good

Based on 211 reviews

Location Of Hotel

8.3

Hotel Cleanliness

8

Hotel Staff

8.3

Overall Quality

7.8

Pros +

  • The staff that checked us in was great couldn't ask for better service!
  • Location
  • The hotel area was a central location of the town. They had coffee all day long! The breakfast was really good!

Cons -

  • If you have a large truck parking can be tricky if you're in a car you will be fine, and parking has security at night giving you peace of mind!
  • The room was dirty bugs above the fireplace ants the smell was horrible and most of all the people above us all night stomping moving things around I went to the front desk but it did no good it continued all night long try to rest with a baby.
  • The room wasn¿t very clean and I booked a room with a big Jacuzzi tub and at checkin they said o well that is sold out sorry! What is that! You book a hotel and pay money for a premium room and they just give you a regular room! The bathtub was dirty!

Top Quotes:

"The staff was very attentive and friendly. All of our expectations were exceeded."

"Reception was friendly and knowledgeable, bed was comfy, bathroom was clean, and breakfast was very good."

"The breakfast was very good - good advice from personnel - good parking, spacious lobby."

Business Traveler (25)

Solo Traveler (34)

Traveling as Couple (89)

Family with Young Children (223)

Family with Teens (34)

Senior Traveler (4)

Group Traveler (45)

Total (262)

10Gary5/28/2025
The staff that checked us in was great couldn't ask for better service!
If you have a large truck parking can be tricky if you're in a car you will be fine, and parking has security at night giving you peace of mind!
2Carlos1/1/2025
Location
The room was dirty bugs above the fireplace ants the smell was horrible and most of all the people above us all night stomping moving things around I went to the front desk but it did no good it continued all night long try to rest with a baby.
6Jennifer2/27/2024
The hotel area was a central location of the town. They had coffee all day long! The breakfast was really good!
The room wasn¿t very clean and I booked a room with a big Jacuzzi tub and at checkin they said o well that is sold out sorry! What is that! You book a hotel and pay money for a premium room and they just give you a regular room! The bathtub was dirty!
5Patricia1/23/2024
Morning front desk clerk was very nice
Night desk clerk was sky high.. and gave my suite to someone else so I was downgraded

Room Options

Deluxe Two-Room Suite

sqft

Room Details and Photos

1/2

Accessible Double Queen Suite with Roll-in Shower

sqft • 2 Queen

Accessible room

Room Details and Photos

1/8

Accessible - 1 King, Mobility Accessible, Roll In Shower, Non-Smoking, Full Breakfast

302 sqft • 1 King

Accessible roomAir conditioningAlarm clockBath or Shower

Room Details and Photos

King Suite with Sofa Bed and Fireplace

sqft • 1 King and 1 Sofabed

Room Details and Photos

Queen Suite with Two Queen Beds and Sofa Bed

sqft • 2 Queen and 1 Bed

Room Details and Photos

1/4

Two-Bedroom Suite - Non-Smoking

442 sqft • 1 King and 1 Queen

Accessible by liftAir conditioningAlarm clockBath or Shower

Room Details and Photos

1/5

Single Room - Disability Access

302 sqft • 1 Single

Accessible bath/showerAccessible by liftAccessible roomAir conditioning

Room Details and Photos

1/3

Standard Queen

291 sqft • 1 Queen

Air conditioningClosetCoffee/tea machineDesk

Room Details and Photos

1/11

2 Queen Beds

442 sqft • 2 Double

Air conditioningAlarm clockBath or ShowerBlackout curtains

Room Details and Photos

Location

Best Western Plus All Suites Inn

500 Ocean Street, Santa Cruz, CA