Hotel Ikon

Do not stay at this hotel, it¿s not worth saving the money. I got put on the end near the alley and I was up the entire night from people screaming next to my window. And when I went to call for help or to move rooms they didn¿t have anyone downstairs.

They refused to give me a refund when I checked out as soon as someone answered the phone on my first nights stay. The room looked like someone to a knife to the walls and furniture. I was scared and no one was able to help. Horrible experience.

The hotel was as expected, excellent location for a great price. Room was clean, semi-updated & had a fridge. If you're looking for a ritzy hotel this isn't it, but for the price & location it's absolutely worth it. Would definitely stay again!

There was no AC, however with the cool San Francisco weather and windows open this was no problem. Did wish the windows had screens to keep out flies.

Bed and the pillows were very comfortable. Good location convenient to public transportation and shopping.

There was alot of noise outside. One morning at 6am I heard a guy shouting at a woman. There was a party going on until after 2am on Saturday night. The elevator doors were very hard to open. Occupants of hotel looked questionable.

This is a bare bones hotel, old and not well updated, furnishings are Spartan, no phone in the room, no air conditioning. Heat is a 1930s vintage radiator. Windows are original. Front desk closes about 9 PM.

This just was too bare bones for me. I was trying to avoid a $---- per night hotel during Google Expo. This was just way too low end for me.

Not the best two star but met our needs. Will stay there again. Great location.

location

no AC only heating and it is too hot like hell inside the room that I need to open my window and hear all bypassers conversations and all kinds of outside noise.

location

no AC only heating and it is too hot like hell inside the room that I need to open my window and hear all bypassers conversations and all kinds of outside noise.

I appreciated how they were able to preserve the charm of the property. I also truly appreciated how hospitable, thoughtful, and kind the General Manager, Megan, was toward me. Her attitude and genuine concern for guests made a big difference during my stay.Despite the property being old, Megan’s professionalism and kindness made me overlook many of its limitations. When I checked in, she was very polite and friendly, and she always considered the welfare of guests.Because the card reader for my security deposit wasn’t working (despite 4–6 attempts to reboot it), Megan told me not to worry and allowed me to rest first in my room. For several days, the card reader continued to fail, but Megan reassured me multiple times that she trusted me and that she would take care of it as the General Manager.She even approved a late checkout until 5 PM since no incoming guest was scheduled for my room. All these gestures made me feel valued, and I was planning to extend my stay partly because of her excellent service.

Although the photos looked nice online, the property is actually very old. Housekeeping does not clean often, and the hallway carpets were sometimes smelly. The old heater made it difficult to keep the room warm during cold weather.More importantly, I experienced harassment and discrimination from one of the staff members, which became the most alarming part of my stay.Despite my clear arrangement with the GM for a late checkout, a male staff member knocked on my door around 12:00–12:30 PM on Sunday and aggressively insisted that it was past the 11 AM checkout time. I tried to calmly explain the agreement I had with Megan, but he refused to listen. I asked if I could at least take a shower and finish packing, or even pay for an extension, but he said no.I repeatedly asked him to call Megan to verify our arrangement. He pretended to call someone and then walked away quickly when I tried to talk to him again. I felt unsafe, intimidated, and disrespected.Because I was alone, scared, and not being listened to, I contacted 911 for assistance. The operator stayed on the line while I quickly took a shower and packed. Two police officers arrived to ensure I could leave the property safely. I was crying because I trusted the GM’s arrangement, but it was not honored by the staff.After leaving, I called Megan. She was shocked and apologized, confirming that there was indeed an email endorsement about my late checkout. Unfortunately, the staff did not verify anything and chose to escalate the situation in a very unprofessional and frightening way.This experience was traumatic, and I would caution future guests:While the location is accessible and the price is affordable, please be very careful. Always ensure everything is documented. No guest should go through an experience like this again.

Getting around from thhe hotel wss easy.staff friendly and helpful.use of laundry and kitch area.

I know its an old hotel but noise is a big factor,also guests coming back to there rooms at all hours.blockout curtains didnt go all the way across so alot of light came through.if you are going to stay here ask for a room of the street.

Great budget motel, clean, safe, comfortable and centrally located.

Location

Staff wasn't helpful. They gave us a room with a small double bed without extra bed for our kid even if it was requested so our kid ended up sleeping of the floor. They didn't help us finding a solution or looking for an alternative. The lift wasn't working a few times and we had to use the staircase till floor 5 with the stroller. It wasn't clean. During the night there were fire testing. Overall probably the worst experience I have ever had.

The location is fantastic. The price is excellent. The bedding feels clean. I liked having the handbasin in the room instead of the bathroom. The sanitaryware looks new. Power points are in good locations. Having access to hot water in the dining room is appreciated, as I was able to make tea with my own teabags.

Some hooks in the bathroom would be very practical. A supply of tea bags in the dining room would not cost much but would be welcome. We notified the staff that some small insects made their way into the room. I'm sure they will get onto it before it becomes a bigger problem. The room was quite warm, even with the window open, as we travelled in summer.

Rooms are in the small side, but they are really comfortable, the hotel is really well connected. The staff is really friendly, I was there for just one night and I would stay again, one or two nights.

The hotel is very old, getting on and off the elevator was a bit of hassle. If you have limited mobility this hotel is not for you. When I arrive there was toilet paper in the toilet (I was hesitant if it had been properly clean before my arrival) i found a cockroach in the bath tub, the carpets in the hallway are quite dirty

Rooms are in the small side, but they are really comfortable, the hotel is really well connected. The staff is really friendly, I was there for just one night and I would stay again, one or two nights.

The hotel is very old, getting on and off the elevator was a bit of hassle. If you have limited mobility this hotel is not for you. When I arrive there was toilet paper in the toilet (I was hesitant if it had been properly clean before my arrival) i found a cockroach in the bath tub, the carpets in the hallway are quite dirty

I like how it is convenient/near to the convention place I attended and other establishments. The staff are kind and accommodating. Actually liked the old school elevator but may not be okay to others…it was a new experience for me so I liked it.

Not noise proof. Could hear someone banging something so early in the morning. Music can also be heard sometimes from nearby establishment.

I like how it is convenient/near to the convention place I attended and other establishments. The staff are kind and accommodating. Actually liked the old school elevator but may not be okay to others…it was a new experience for me so I liked it.

Not noise proof. Could hear someone banging something so early in the morning. Music can also be heard sometimes from nearby establishment.

Location and friendly staff

Two chairs in room would be nice.

Location, friendly staff

Noisy environment, like radiators loudly knocking every morning, toilet tank leaking and loudly topping up every 15-30 minutes. Once faced a cockroach. The bed is rather for one person than for two. Weird smell in the common areas.

Very good location, staff very nice and really helpful. I really recommend this hotel for you trip in SFO !

Was a bit smelly in the corridors

Laundry room, kitchen, private bathroom

Hallway, elevator