Luz Hotel

Location, price, and staff. This is a 2-star 1904 hotel¿. Not the Hyatt. It¿s also downtown San Francisco, so finding an inexpensive place for a couple of nights is not easy. This is a room, clean, plain, and simple. Staff is awesome and courteous!!

These are old rooms, with no ceiling fans¿ but opening the window did suffice.

The price. Staff were excellent. Reasonably quiet and secure.

The location was a bit rough.

Room was nice, staff were very friendly.Was originally apprehensive about shared bathroom but the shower was lovely, very big and private. Also the toilets were fine.

Hotel employee was a wonderful host-ambassador of the hotel. Hotel employee was a great Direct point assistant and hotel employee was a human GPS navigator. They had welcoming personalities. I came alone and felt very safe and comfortable at a reasonable price.

Have to share restroom, so don't drink a lot after 6:00PM, so you don't have to go outside of your room to use it.

Rooms are small, know that going in. But the staff couldn't be more accomidating. Friendly, kind and happy to give recommendations. Great for a person or couple visiting San Fran for a few days.

The staff were super friendly and a delight. The toilets were always clean, and the bed was very comfortable.

The location has a lot of homeless people around, and we experienced a lot of noise from neighbouring buildings/rooms. One night the neighbour was playing music from 3am.

The staff is wonderful, greeted me by name, very accommodating. The bed was comfortable and my window overlooked a garden and the room was very quiet. Fishmando Sushi a block away is amazing. (Get the dragon roll)

Have you heard the saying that your blessing is also your curse? The property does a good job keeping everything clean but I found the aroma of the cleaning supplies a little overwhelming. I opened the window in my room and that helped a lot.

Location was good. It was easy to go anywhere. Public transportation was available every day

Room had very little attention. Towels were never changed every day. Trash containers remain the same way. No attention was given to keep the room clean.

Okay for the price. Neighborhood less than ideal but in the heart of the city. 10 minute walk to union square and 15 minutes to union plaza/civic center.

Onla good thing was location

The building, room and amenities were old. The room was not clean. There was a mice in the room, and I told this to hostel staff and worried. the respond was “ please let us know if you see it again, they shouldn’t harm you”. The reason that I stay here was location and single room opportunity but I don’t recommend it for this price. If you have this price range stay in a shared and better place!

Convenient walking distance to restaurants, public transportation, and tourist sites.

No housekeeping or change of towels in the 5 days I stayed.

Location, price

Microscopic size room (just bed and table), outside restroom and shower (I couldn’t find just sink), toxic air, I didn’t see staff at night

Shockingly bad, dirty and smelly. Such an awful experience. The previous reviews and pictures are deceptive. This situation of this hotel is so bad that it should not be allowed to host anyone. It has an iron entry wrought directly connect to the street, with groups of homeless people hanging right outside, unsafe and very dirty. The strong urine smell from the street comes directly into the hallway, unbearable. The carpet leading to the rooms (again very connected to the street) are so dirty and filthy, almost became black. The rooms are smelly too, but covered up by a cheap scent, made it unbearable to breathe.The duvet is very very dirty, the pillows are so smelly. Some review says this hotel probably hosted homeless people during Covid. And I believe so, that's why.

Location and dirtiness. I paid in advance but escaped, booked another hotel in another area. Avoid this area at all cost.

Close to Powell st which has trams Bart and metro

Towels could have been changed daily

I had a great time staying at the hotel. It is in a perfect location—central and close to everywhere. The bus stop is just in front of the hotel. Ver is a great man. He is hospitable and friendly. He ensured that I would have a fabulous SF experience during my stay and even drove me around some tourist places. It is value for money, and I totally recommend it!

The owner and staff were super helpful about check-in and check-out, as well as giving a lot of helpful tips and information about the area and city.

Like many European hotels: small, old, but with some charm.

Room was small, no views.

Helpful and friendly staff

There is high steps at entrance, no ramp or lift. The room is not so clean and smiles not good. So small room, broken curtain. The charred path room has no sinks so you need to go to your room to wash your hand .

The staff went out of their way to give us personalised recommendations! If you want a cheap option in SF, this is it!

The Tenderloin area is the worst area of the city, but we still felt safe going back home late at night, especially with the separate gate in front and the manned front desk.

I really liked the way we were treated by the owners/hosts. Their hospitality was exceptional. My luggage was delayed, and they asked back to me various times about help and the status. Can fully recommend a stay.

The property itself is not necessarily "high standard," but it comes with a fair price. This is not a critique per se, just information that if you are looking for a modern and highly clean place, this might not be the best option.