2.5 Star Hotel

City Express by Marriott Placentia Anaheim

118 East Orangethorpe Avenue, Placentia, CA, United States View Map

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City Express by Marriott Placentia Anaheim photo 2
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City Express by Marriott Placentia Anaheim

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About

City Express by Marriott Placentia Anaheim provides flawless service and all the necessary facilities for visitors. Reception services featuring express check-in or check-out are available to cater to your requirements. Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.Expand your in-room entertainment choices with various amenities, such as cable TV offered in certain accommodations.Maintain your cleanliness and feel revitalized using a hair dryer available in select guest restrooms. Snack vending machines operate around the clock, providing you with easy access to treats regardless of the hour.

736 Reviews

8.3Very Good
Cleanliness
8.9
Staff
9.0
Location
8.6

What Guests Say

  • “Great breakfast.”
  • “This is a great place to stay if you're going to Disneyland.”
  • “Friendly staff, great service.”
Show 50 Verified Reviews

Top Amenities

  • Accessible Rooms / Facilities
Show All Amenities

Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

1 Bedroom Deluxe Suite, 1 King, Sofa bed, Limited view1/3

1 Bedroom Deluxe Suite, 1 King, Sofa bed, Limited view

679 sqft • 1 Sofabed, 1 King

  • Air conditioning
  • Baby Cot
  • Hair dryer
  • Private bathroom
Deluxe Guest room, 1 King, Sofa bed, Limited view1/3

Deluxe Guest room, 1 King, Sofa bed, Limited view

679 sqft • 1 Sofabed, 1 King

  • Air conditioning
  • Baby Cot
  • Hair dryer
  • Private bathroom
Standard, Guest room, 1 King, Limited view1/3

Standard, Guest room, 1 King, Limited view

463 sqft • 1 King

  • Air conditioning
  • Baby Cot
  • Hair dryer
  • Nonsmoking
Standard, Guest room, 2 Queen, Limited view1/3

Standard, Guest room, 2 Queen, Limited view

463 sqft • 2 Queen

  • Air conditioning
  • Baby Cot
  • Hair dryer
  • Nonsmoking
Deluxe Queen Room with Two Queen Beds - Non-Smoking1/4

Deluxe Queen Room with Two Queen Beds - Non-Smoking

2 Queen

  • Coffee/tea machine
  • Desk
  • Hair dryer
  • Interconnecting room(s) available
1 Bedroom Suite, 1 King, Sofa bed, Limited view1/4

1 Bedroom Suite, 1 King, Sofa bed, Limited view

679 sqft • 1 Sofabed, 1 King

  • Air conditioning
  • Baby Cot
  • Hair dryer
  • Nonsmoking

Room Details and Photos

Room Amenities

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    What Guests Loved

    8.3
    Very Good

    Based on 736 reviews

    Location

    8.6

    Cleanliness

    8.9

    Staff

    9

    Overall Quality

    8.6

    Pros +

    • Lots of parking spaces -- clean
    • Staff is friendly & helpful
    • Location, parking,breakfast

    Cons -

    • The fitness center's weight machines were both broken, so there was only the elliptical, treadmill and bike stations.
    • The roll-in shower. I am handicapped. When u sit on the bench the faucet stabs u in the back. It is difficult to use. It should be moved. I?ve stayed in room #124 several times & have mentioned this before in surveys. Also- mattress was not comfortable.
    • Rooms getting dated, bathroom had a sewer smell from tub or sink
    Business Traveler (171)Solo Traveler (209)Traveling as Couple (382)Family with Young Children (293)Family with Teens (6)Senior Traveler (4)Group Traveler (58)Total (873)
    7Verified guestPosted on: 11-10-2025

    Lots of parking spaces -- clean

    The fitness center's weight machines were both broken, so there was only the elliptical, treadmill and bike stations.

    8Verified guestPosted on: 2-1-2025

    Staff is friendly & helpful

    The roll-in shower. I am handicapped. When u sit on the bench the faucet stabs u in the back. It is difficult to use. It should be moved. I?ve stayed in room #124 several times & have mentioned this before in surveys. Also- mattress was not comfortable.

    7CliffPosted on: 11-16-2024

    Location, parking,breakfast

    Rooms getting dated, bathroom had a sewer smell from tub or sink

    3Verified guestPosted on: 7-18-2024

    The bed sheets were duty and I asked to have them change they gave me clean sheets to change them myself .

    8ScottPosted on: 7-2-2024

    Room was clean, everything worked, wifi was fast.

    While clean and comfortable the room paint was chipped, scraped and damaged in multiple places.

    7CliffPosted on: 6-25-2024

    Fridge was good, parking included and breakfast was ok

    Needs a refresh especially the public areas and rooms

    10Verified Hotel GuestPosted on: 4-24-2024

    Everything was pretty great right from the start. Staff was friendly. The room was clean and comfortable. Breakfast was good.

    Not really

    2TonyPosted on: 4-2-2024

    Location

    Bed mattress was terrible, totally uncomfortable. Most disturbing was the so called patio they made out of the Porte Cochere. Handicapped and old people had to walk from parking lot. But the patio was great for ¿Pot Smokers ¿ . Employees did not stop it

    4Verified Hotel GuestPosted on: 12-26-2023

    I have to think what I liked about this hotel.

    Bathrooms drains were clogged and dirty. Building looked like newer, it means the maintenance is not being done properly. Breakfast was just okay.

    5Verified Hotel GuestPosted on: 12-18-2023

    The check in staff was polite and efficient.

    The rooms were dated and dirty. The bathroom floor was sticky and had a sour smell. The furniture was scratched.

    5Verified Hotel GuestPosted on: 11-24-2023

    Room smelled like oranges! Loved that!!

    Room was dirty. Sheets were extremely wrinkled, looks as if they were not changed! Bed is hard as a rock and uncomfortable. Hotels cater to sleep! Why such hard beds? Nothing was comfortable. Phone didn't work. No hot water!!!! Popcorn at end of mattress

    8Verified Hotel GuestPosted on: 9-11-2023

    Breakfast was not bad. Having oat milk a plus! Location isn¿t bad. Next to housing, had proper lighting at night, security right near entrance. Felt safe coming in late at night after theater performance. Comfortable and clean bed, mini fridge, keurig!

    The bathroom door not hinged properly and closing correctly without using heavy force. Stains on the chair next to couch (looks like a spill of liquid). Otherwise 10/10.

    10MarkPosted on: 6-26-2023

    Clean and updated. friendly helpful staff

    Location was okay, but not really near anything.

    10Verified Hotel GuestPosted on: 3-15-2023

    Good location, pleasant staff, good breakfast and clean rooms.

    10Verified Hotel GuestPosted on: 1-13-2023

    Have stayed on several occasions and have had no major issues. Staff is very courteous.

    The shower head in the roll-in shower should be relocated somewhat higher. The handle stabs u in the back while sitting.

    9KristenPosted on: 12-15-2022

    It met all of my expectations! It was comfortable, easy to access, and provided everything we were looking for.

    There are vending machines on the second floor, but they only accept one dollar bills. The front desk was not able to break any bills, and there was no ATM, so this is disappointing as we only had five and $10 bills.

    4Verified Hotel GuestPosted on: 11-6-2022

    Front desk employee rude, she asked for my plate number , I told her that I don't remember , she gave me a paper and put the note in my car later , after bi put my stuff inside the room, but she refused to give me the key. She saud its a policy.

    I did not see the logic of it since it¿s my car who will be endangered to be towed away anyway. She was simply rude.

    3DomingoPosted on: 8-22-2022

    room 338 has over an inch of space you can see inside of room. Stagg has reported. nothing done. told to keep renting room. shameful!!!

    I have pictures of door. also room 339 and 340 you can see light from each other's room and obviously hear each other.

    9Verified Hotel GuestPosted on: 8-16-2022

    Staff is courteous, friendly, & efficient. I stayed 3 nights & needed to change rooms. They were very helpful in accommodating us.

    Usually the breakfast is good but this time it was not up to par. The scrambled eggs were not good at all. We had them 2 days in a row so it was not a fluke. The workers in the kitchen are EXCELLENT!

    10CorinnePosted on: 6-27-2022

    Pool, good breakfast, clean!, comfortable cotton sheets, nice feeling carpet on the feet...modern, computer available. ¿¿ EXCELLENT! THANK YOU!

    Amenities & Policies

    Amenities

    Transportation

    • Accessible parking

    Health & Safety

    • Health Services
    • Daily disinfection
    • Hygiene certification
    • Professional cleaning services

    Accessibility

    • Handicapped Rooms/Facilities
    • Facilities for disabled guests available

    Guest policies

    Check-inAfter 3:00 PM
    Check-outBefore 11:00 AM
    Children & Extra BedsInfants 0 to 1 year(s) stay for free if using existing bedding.(baby cot/crib may be requested directly from the property). Children 2 to 11 year(s) must use an extra bed (extra beds may be requested directly from the property; additional charges may apply). Guests 12 years and older are considered as adults.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Location

    City Express by Marriott Placentia Anaheim

    118 East Orangethorpe Avenue, Placentia, CA

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