2.5 Star Hotel

Best Western Ontario Mills Mall

4395 Ontario Mills Pkwy, Ontario, CA - United States
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Best Western Ontario Mills Mall
1/37

About

Best Western Ontario Mills Mall is in the heart of Ontario located conveniently behind the Ontario Mills Mall, Ontario International Airport, and directly located off the I-10 and I-15 freeways. Ontario is home to multiple corporate and retail development initiatives and is a travel hub for corporate and leisure travelers alike. Best Western Ontario hosts 105 rooms with a mix of rooms offering complimentary breakfast, Wi-Fi, and Parking. Guests will enjoy the Best Western Ontario hospitality with convenience and comfort in mind and customer service of the highest priority.

Guest Rating

8.7

Very Good

Based on 483 reviews

Location Of Hotel

9.1

Hotel Cleanliness

8.8

Hotel Staff

9

Overall Quality

8.7
Show 50 Verified Reviews

Room Options

1/4

1 King Bed, Nonsmoking, Sofabed

356 sqft • 1 King and 1 Sofabed

Air conditioningClosetCoffee/tea machineComplimentary tea

Room Details and Photos

1/4

Queen Room with Two Queen Beds and Roll-In Shower - Disability Access/Non-Smoking

356 sqft • 2 Queen

Accessible roomAir conditioningCoffee/tea machineCrib(s)

Room Details and Photos

1/3

King Room with Roll-in Shower - Disability Access/Non-Smoking

356 sqft • 1 King

Accessible roomAir conditioningCoffee/tea machineCrib(s)

Room Details and Photos

Guest Rating

8.7

Very Good

Based on 483 reviews

Location Of Hotel

9.1

Hotel Cleanliness

8.8

Hotel Staff

9

Overall Quality

8.7

Pros +

  • Everything.
  • The staff was great. The location was perfect. The breakfast was very good.
  • location

Cons -

  • No
  • The beds are really uncomfortable. The hallways to the rooms is very hot and musty.
  • Room smelled old and musty. Carpet was sticky. Specifically asked for a non-wheelchair ready bathroom. Got one anyhow. The coffee down at breakfast was possibly the worst I've ever had in my life.

Top Quotes:

"Staff members went out of their way to be helpful and were very friendly and courteous."

"Excellent location from Ontario airport, lots of great choices for shopping, dining and entertainment."

"Spacious, updated modern room."

Business Traveler (19)

Solo Traveler (21)

Traveling as Couple (61)

Family with Young Children (61)

Family with Teens (1)

Senior Traveler (5)

Group Traveler (13)

Total (387)

10.0

Anthony

•

Posted on: 8-5-2025

Everything.

No

8.0

Candace

•

Posted on: 6-9-2025

The staff was great. The location was perfect. The breakfast was very good.

The beds are really uncomfortable. The hallways to the rooms is very hot and musty.

3.0

Agnes

•

Posted on: 6-2-2025

Room smelled old and musty. Carpet was sticky. Specifically asked for a non-wheelchair ready bathroom. Got one anyhow. The coffee down at breakfast was possibly the worst I've ever had in my life.

7.0

Jacque

•

Posted on: 5-21-2025

location

a little old and it showed wear and tear

Top Amenities:

Free BreakfastFree Internet AccessFree ParkingSwimming PoolFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/WhirlpoolFamily FriendlyKid Friendly
Show All Amenities

Guest Policies

Check-in:

After 03:00 PM

Check-out:

Before 12:00 PM

Pets:

Pets are allowed upon request. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 100.0 is required at checkin. This will be collected by credit card. You should be reimbursed on checkout via credit card, subject to an inspection of the property.

Features & Amenities

Highlighted Amenities:

Free Breakfast
Free Internet Access
Free Parking
Swimming Pool
Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool
Family Friendly
Kid Friendly

Amenities & Services

Accessible rooms through interior corridor available
Facilities for disabled guests available
Fitness center
Free Breakfast
Free Wi-Fi
Free parking
Hot tub/Whirlpool
Kid-friendly dining
Microwave
Non-smoking property
Outdoor pool
Pets allowed (charges may apply)
Refrigerator

location

Best Western Ontario Mills Mall

4395 Ontario Mills Pkwy, Ontario, CA

Top Hotel Destinations

$150
per night