SENZA Hotel

It was clean. Rooms were very nice.

We were in Room 33, next to the entrance of the building and the walls were so thin we could hear everything including peoples conversations, dootsteps, someone breathing, and worst of all....the slamming of the door all day and night.

I like the seclusion of the resort, the patio view to the vineyard and the fireplace in the room. If you¿re looking for total relaxation this the place to stay as there¿s nothing to do here but relax. The breakfast was surprisingly good, nice & lite

The $100 a night incidental charge was not noted in writing anywhere so that was a surprise and excessive. Housekeeping was slow and did a poor job. The rooms are nice but still lack luster for the price point.

beautiful room, very spacious bathroom, and very clean

good location big rooms. Very clean.

We lost power and they had no contingency plan. We were out of heat and hot water for 36 hours.

This hotel is in a great location that is easy to get to multiple main areas of Napa. It's also beautiful and backed up to a winery. Lastly, the breakfast is catered by the best bakery in Napa making it an extra treat.

There isn't room service or a kitchen onsite so if you're hungry, and it's not time for their catered breakfast, you need to go out or order in.

The room itself

It was way over priced. The location was inconvenient for wine tasting and too close to a main road and was noisy. There was no bar on premise or restaurant. Quite boring for those who a looking for fun.

There was urine in our toilet when we got to our room. Not with $---

Quiet room right next to a vineyard ad the main road, recently renovated, welcoming, and tasteful. The pillows are great. Warm fireplace with comfy sitting area. Our room even had a peek at the vineyard, access to a cozy patio with a firepit where you can catch a view of hot air balloons in the morning.

The bed was a bit hard, but the hotel is a wonderful spot to unwind and access all things Napa.

Bed, location, room and view

Breakfast is was very good.The setting outside is beautiful.

Our room overlooking the pool was lovely. Love the enclosed deck & space. At night with the slider open for a little fresh air the traffic on 29 was fairly loud.

Amazing spa, great pool and beautiful grounds.

NA

The scenery was great. We were by the pool and our room was quiet. Loved the heated tile in the bathroom.

The bathroom sink was clogged and took a while to drain and the blow dryer was really dirty.

Spacious, beautiful room in a very good location. Staff at the dining area were exceptional and friendly.

Reception staff could be more welcoming

Very expensive and service does not math the rate

Breakfast very cheap and no nicely presented for a property that praises to be 4 stars

Loved the property ,grounds , pool , spa . Rooms were exceptional .. loved the bed and the sheets were so nice. We had the vineyard view room and it was wonderful .

We liked everything .

The hotel location.

Only issue was the patio. Spider web all over the patio . I couldn't really enjoy the patio.

The front of the house was very professional and accommodating The breakfast was very good..

The bathroom needed painting, the door jam and door were very dirty.

Breakfast was delicious, fast. The soaking tub was wonderful. Decent water pressure. Hot tub was very nice. Staff was very friendly and helpful. Room was very clean. We requested a vineyard view and had a first floor patio. It was quiet and exactly as pictured. I would definitely stay here again!

I had difficulty with the in room coffee machine.

We loved our stay here. Excellent location, surrounded by vineyards, just 10 minutes from downtown Napa or Yountville. The lobby is beautiful and welcoming, and the rooms (especially the Vineyard Double Queen Suite with the terrace just a step away from the vineyard and Senza Loft Suite) are newly renovated, tastefully decorated, and very comfortable. The bathrooms are elegant and spacious. Breakfast is outstanding, and the service at both breakfast and dinner is truly impeccable, warm, attentive, and professional. Beautiful firepits create a cozy atmosphere throughout the property, and the jacuzzi staying open until 10 PM is a perfect way to unwind after dinner.

While the hotel excels in location, room quality, and restaurant service, room for improvement areas are: •The cleanliness of the pool, jacuzzi, and surrounding area was below expectations, not in line with the hotel’s overall standard (hotel acknowledged that and appologized);•“Breakfast included” as listed on Booking.com is misleading: in reality, there is a $40 breakfast credit per day, per room, which barely covers half the cost for a family of four, with an average bill around $100;•Booking.com also offers a “Half Board” option at €17 per person, yet the hotel staff were unaware of this and do not provide it, leading to confusion and disappointment;•Lastly, front desk service was noticeably slower and less responsive than the exceptional service provided in the restaurant;Our room was not cleaned until after 4:00 PM and only when we specifically requested it, which impacted our ability to relax and enjoy the space.

Greatly enjoyed "The Library" and the breakfast $40 credit. Breakfast's avocado toast was delicious. Loved the coffee, tea, and decaf available 24/7. If I had more time, I would have played one of the board games on the shelves. Loved the fire pit facing the vineyard and happy that it was easy to turn on ourselves (didn't have to bother a staff member). LOVED our corner room #20!!

The minor inconveniences - leaves in the hot tub, the hot tub jets were aggressive and splashed UP and IN to the tub rather than soothing. A little awkward to sit in the hot tub with people working out so close. (privacy screen of vines/lattice possible?).