Residence Inn by Marriott Cypress Los Alamitos

Staff.

It smelt like Mariajana. The front would not allow pizza delivery to room. Silly when I paid for delivery and they had name and room number.

I like the size of the room and the location of the hotel

The hotel needs a deep cleaning to get rid of the old smell in the rooms and the grout in the bathrooms and tiled floors need to be cleaned and repair. It so unfortunate that such nice accommodation did not have the level of cleanliness to get a 10 rating

Everybody was nice and kind.

It is NOT a smoke free environment. The rooms and hallways smell like marijuana and cigarettes. The staff said they could not do anything about it.

Rooms & property for a dog

Pet fee & parking fee

Location to our business

Staff unfriendly, wrong room given from what we pain for and no compensation. Wifi not available

It was clean. Free breakfast. Good leave location.

There were kids above us always running jumping and laughing even at 11pm. The footfalls were loud so it was not a peaceful experience. This was not the only time it happened to me.so if u want quiet and peaceful this is not the place.

Location

I had a queen suite. For a suite it was small. Definitely not worth the money. I will look for other hotels next time I need to stay over in that area.

Intentional billing error to charge customer double

The room is clean

feel like a home

smell from the next room whoever cooked

The room was very cozy and spacious. Definitely enjoyed that

Nothing comes to mind

Room was cozy w fireplace. Breakfast large variety/ choices

The bed was very comfortable everything from the firmness to the bedding and pillow was perfect.

The heater or air vent was noisy

It’s clean

People eating n drinking by pool and I can hear noise from upstairs n next to my room so hard to rest

The staff was very friendly. Manual was extremely helpful. The rooms are clean and spacious. The location was extremely convenient.

Breakfast was generous, the dining room is airy and pleasant, and the staff are friendly and helpful.

Breakfast was generous, the dining room is airy and pleasant, and the staff are friendly and helpful.

Clean room and great breakfast

Parking gets full fast

all the staff was very nice and the breakfast was fantastic. I loved that breakfast was something different each day.

People in the pool had their music extremely loud and someone near our room was smoking mariguana. The smell was horrible.

Location. Free parking

Pool didn't open early enough for a good early working workout