About
This Long Beach, California hotel is located on the waterfront, next to the Carnival Cruise Line and Queen Mary terminals. The hotel offers free Wi-Fi and an on-site restaurant. There is also a beach within walking distance and an outdoor pool & hot tub. The Maya features guest rooms with 37-inch flat-screen TVs and MP3 docking stations. Coffee makers and aromatherapy bath amenities are also offered in each room. A fitness center is available at the Maya Hotel. A business center is also available. The hotel's Fuego restaurant serves Mexican and Latin cuisine for breakfast, lunch and dinner. The Aquarium of the Pacific and the Long Beach Convention Center are minutes from the The Maya. Downtown Long Beach is also nearby.
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Room Options
sqft
Room Details and Photos
Standard King
474 sqft • 1 King
Room Details and Photos
Queen Room with Two Queen Beds and Balcony - Water View/Non-Smoking
517 sqft • 2 Queen
Room Details and Photos
Queen Room with One Queen Bed-Hearing Accessible
474 sqft • 1 Queen
Room Details and Photos
Deluxe King Room with Balcony
582 sqft • 1 King and 1 Sofabed
Room Details and Photos
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- The hotel is in a nice location with good views.
- Nothing
- At check in they gave us water and churros
Cons -
- Staff members are the worse! If you keep on calling they just put you on hold without even saying anything especially if you keep calling. But if you use a different number then they answer right away!
- Room was next door to a room having a party with loud music and noise all night long. I called down to the front desk and they sent security, which was ineffective. I was told a manager would call and at this time, has not returned any of my calls x 4.
- Almost everything
Top Quotes:
"The staff was friendly and accommodating."
"Scenic location. Unique decor and vibe. "
"Hotel and restaurant has resort qualities. Excellent view of Queen Mary and marina."
Business Traveler (58)
Solo Traveler (60)
Traveling as Couple (358)
Family with Young Children (277)
Family with Teens (6)
Senior Traveler (11)
Group Traveler (89)
Total (399)
Joana
•Posted on: 5-11-2026
Staff members are the worse! If you keep on calling they just put you on hold without even saying anything especially if you keep calling. But if you use a different number then they answer right away!
Jill
•Posted on: 3-10-2026
The hotel is in a nice location with good views.
Room was next door to a room having a party with loud music and noise all night long. I called down to the front desk and they sent security, which was ineffective. I was told a manager would call and at this time, has not returned any of my calls x 4.
Jose
•Posted on: 11-13-2025
Nothing
Almost everything
Cassidy
•Posted on: 9-4-2025
At check in they gave us water and churros
The room smelled like cigarettes. We had to keep the balcony door open to air out the smell. The rooms wasn’t very clean. The mattress cover had spots all over it. At fuego the bartender Bobby treated us very rudely for no reason.
Top Amenities:
Guest Policies
Check-in:
After 04:00 PM
Check-out:
Before 11:00 AM
Pets:
Pets are allowed. Charges may apply.
Important Info:
When traveling with pets, please note that an extra charge of $100 per stay applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 100.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 7 days of checkout via credit card, subject to an inspection of the property.
Features & Amenities
Highlighted Amenities:
Amenities & Services
Top Hotel Destinations
- Hotels
- North America
- United States
- California
- Long Beach
- The Maya