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2 Star Hotel
The gate
Friendly staff
Nothing
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2 Star Hotel
Had cockroaches!!!! Bed was uncomfortable with dents in it!
Clean and updated
Everything good accept not follow request even I call before for request
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2 Star Hotel
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2 Star Hotel
Customer service at the window which was very rude, hostile and accused me of having traffic in my room I will be filling a lawsuit against this hotel
Cockroaches
Cockroaches. They moved me from 1 room to another. Both had cockroaches
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2+ Star Hotel
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2 Star Hotel
Great staff and great room! Coffee in lobby is superb.
I travel all around the country and this is always my favorite place.
The staff is amazing at Tri-Valley Inn. The staff makes you feel as if you are family. Very accommodating,friendly,and always available to assist you with any need you may have. Rooms are very clean and cozy.
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3 Star Hotel
The hotel is located with several restaurants around it within walking distance. There?s a grocery store right there as well.
Everything
Haven't gotten my refund. IN MONTHS. They break the law.
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2+ Star Hotel
We could not get the TV to turn off so we had to sleep with it on. We also could not get the volume to change so we had that to contend with. The second room we reserved, my friends were locked in the room and could not get out.
The staff. The ladies who checked me in were wonderful! I had not planned on getting a room. With the rain being as bad as it was, I did. The room had almost everything needed, shampoo, conditioner, soaps, plenty of linens. Bed & room were comfortable
Location
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2+ Star Hotel
Very accommodating.
There were teenagers make noise till 4 am
The front desk person was great. Bed was comfy.
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2+ Star Hotel
You can easily be disturbed by the sound from the hallway or upstairs. The curtain can not be closed completely, so you can be waked up by the sunlight early in the morning.
Location
Comb and razor only available for purchase!
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3 Star Hotel
Pay for parking - really!!!
Modern, usually clean
The space
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2+ Star Hotel
clean
It was not a good experience from the moment I checked in. The keys did not work the first time and I was given new keys that didn?t work again. I asked was moved to a room in another building and that experience was worse.
It's nice & quiet here, well as for the people here. So quiet that I feel like I'm here in the building alone.
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2+ Star Hotel
Hotel was run down and musty. Door seals completely shot. Staff was rude, refused to provide a folio for reimbursement. Avoid, extremely incompetent.
Convenience of booking and check in
Predictable
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2+ Star Hotel
Location is Great
I loved the location of this hotel. Personally for me it's by my friends and a lot of delicious restaurants and shops!
Clean comfortable and close to food and freeway
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2+ Star Hotel
Easy check in
Great staff, attentive and friendly
No Hot Water
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3 Star Hotel
I like this hotel for so many reasons, Nice and CLEAN, IT SMELLED GREAT,AND THE SHEETS WERE SOFT!!
Quiet
The room size and the complimentary cookies.
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2+ Star Hotel
very clean room and customer service is awesome.
bed are too low
the gentleman at the front desk were super nice and helpful
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2 Star Hotel
Clean
Location and price
Location, cleanliness
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2+ Star Hotel
Peace and quiet
Clean great workers
The staff is great- anything you needed was just done with courtesy and a positive attitude
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2 Star Hotel
Updated rooms. Clean and spacious rooms.
Very rude front desk
Pulling up I was disappointed that I booked a room, but just as the reviews said the rooms are nicer than the outside. The wifi and TV worked well. I appreciate the microwave and refrigerator in-room. I slept great.
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2 Star Hotel
They accused us of smoking when we don?t even smoke tried coming into our room after midnight when we where already im bed
Size of room
Our tv didn?t work the hole night and when asked to change rooms they refused
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2+ Star Hotel
The included breakfast was very limited, with only prepackaged mini muffins and nutrigrain bars, instant oatmeal, coffee and tea. Not even close to the hot breakfast included with other hotels of the same rating.
Breakfast was a couple of cello wrapped muffins and coffee.
Location , cleanliness ,
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2+ Star Hotel
Free breakfast
Price was right
Bad smell, found 2 cockroaches in room
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2 Star Hotel
The staff owner is willing to work with you.
Clean room!
very quiet
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2 Star Hotel
It was cheap
Nothing except location
Good deal for the price. Don't expect Ritz Carlton if you don't pay Ritz Carlton prices.
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2 Star Hotel
The motel over booked so I didn't even show up on there reservation.i called to confirm and they were booked and I had a reservation that they could not accommodate.
This is going to be my first and last time booking with this hotel I don¿t like this hotel at all I spent a week here because I had to if I was able to cancel I would cancel it the very first hour whe I arrived here for from everything they had the worst
Nothing
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3+ Star Hotel
The room was very clean and had everything we needed.
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2+ Star Hotel
Staff
Very convenient, friendly staff
Everything is so convenient
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2+ Star Hotel
Great place to stay! Complimentary coffee/tea available in lobby in evening hours. Good breakfast. Nice rooms with large TV. Would stay here again.
The front desk people were nice
Friendly staff Clean and organized Great breakfast
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2 Star Hotel
Nice staff, good location.
Nothing really
The staff who was working at the time was very understanding of the issues I had with the rooms I got and very patient with me. Very friendly
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