3.5-Star Hotel

Chateau Big Bear Boutique Hotel, BW Signature Collection

42200 Moonridge Road, Big Bear Lake, CA - United States
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Chateau Big Bear Boutique Hotel, BW Signature Collection
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$237

3.5-Star Hotel

Chateau Big Bear Boutique Hotel, BW Signature Collection

42200 Moonridge Road, Big Bear Lake, CA - United States
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Top Amenities:

Free BreakfastFree Internet AccessFree ParkingHealth ServicesSwimming PoolRestaurantFitness CenterHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/WhirlpoolFamily Friendly
Show All Amenities

Guest Rating

8.6

Very Good

Based on 922 reviews

Location Of Hotel

9.2

Hotel Cleanliness

8.9

Hotel Staff

9

Overall Quality

8.6

Show 87 Verified Reviews

About

Featuring European-style décor, this Big Bear, California hotel features a seasonal outdoor pool and hot tub, has an on-site cocktail lounge and serves a daily breakfast buffet. Big Bear Village is a 5-minute drive away. Free Wi-Fi, a satellite TV with extended movie channels and tea and coffee-making facilities are included in all rooms at the Best Western Big Bear Chateau. Each room includes a fireplace. Serving a special food menu on Fridays and Saturdays, Tiffany’s cocktail lounge is on-site at the Big Bear Chateau Best Western. Featuring skiing opportunities, Snow Summit and Bear Mountain are within 1 mile of the hotel. Within 4 miles of the hotel, there is a number of hiking trails. Moonridge Animal Park is a 5-minute drive away. For convenience, the Best Western includes a business center, a fitness center and a game room complete with billiards, air hockey and ping-pong. Meeting and event facilities are also available.

Guest Policies

Check-in:

After 16:00

Check-out:

Before 11:00

Pets:

Pets are not allowed.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Swimming pool #1: Closed from Mon, Dec 09, 2024 until Sun, Jun 01, 2025 You must show a valid photo ID and a credit card upon check-in. Special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Guests must be 18 years old or older to check in to this hotel.

Features & Amenities

Highlighted Amenities:

Free Breakfast
Free Internet Access
Free Parking
Health Services
Swimming Pool
Restaurant
Fitness Center
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool
Family Friendly

Amenities & Services:

Daily disinfection
Facilities for disabled guests available
Fitness center
Free Breakfast
Free Wi-Fi
Free parking
Hot tub/Whirlpool
Hygiene certification
Microwave
Non-smoking property
On-site accessible restaurants/lounges
Outdoor pool
Refrigerator
Restaurant(s)
Wheelchair accessible

Guest Rating

8.6

Very Good

Based on 922 reviews

Location Of Hotel

9.2

Hotel Cleanliness

8.9

Hotel Staff

9

Overall Quality

8.6

Pros +

  • Very nicely decorated throughout. The piano bar/restaraunt was beautiful and the guy playing piano was very fun and talented. The hotel is close to everything and the breakfast buffet was better than the typical.
  • Nice spacious rooms. Appears to have been renovated in 2023.
  • Looks amd cleanliness

Cons -

  • No ice machine on second floor but they said they were getting one. Restaraunt is closed on Sunday.
  • The heat systems in the room is best turned off. They are really a pain to operate.
  • A loud motor all night

Top Quotes:

"Excellent location close to slopes."

"Beautiful lobby."

"The free breakfast was great."

Business Traveler (39)

Solo Traveler (75)

Traveling as Couple (430)

Family with Young Children (512)

Family with Teens (14)

Senior Traveler (12)

Group Traveler (79)

10
Very nicely decorated throughout. The piano bar/restaraunt was beautiful and the guy playing piano was very fun and talented. The hotel is close to everything and the breakfast buffet was better than the typical.
No ice machine on second floor but they said they were getting one. Restaraunt is closed on Sunday.
8
Nice spacious rooms. Appears to have been renovated in 2023.
The heat systems in the room is best turned off. They are really a pain to operate.
8
Looks amd cleanliness
A loud motor all night
9
The continental breakfast was much better than a typical free breakfast at a hotel with warm items including eggs, sausage, made to order pancakes, fruit, muffins, so many things! It was great!
The spa/jacuzzi was small and only luke warm at best

Room Options

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Balcony

3014 sqft

ClosetFree WifiHair dryerHeating

Room Details and Photos

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Double with 2 Double Beds

280 sqft • 2 Double

ClosetFree WifiHair dryerHeating

Room Details and Photos

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King Room

3014 sqft • 1 King

ClosetCoffee/tea machineFree WifiHair dryer

Room Details and Photos

1/4
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2 Queen Beds Accessible with Bathtub, Fireplace, and Balcony

280 sqft • 2 Queen

Accessible bath/showerAccessible roomAccessible toiletAir conditioning

Room Details and Photos

1/4
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2 King Beds, Non-Smoking, Larger Room, 2 Flat Screen Tvs, Jetted Tub, Fireplace, Full Breakfast

280 sqft • 2 King

Air conditioningAlarm clockCarbon monoxide detectorCarpeting

Room Details and Photos

Location

Chateau Big Bear Boutique Hotel, BW Signature Collection

42200 Moonridge Road, Big Bear Lake, CA