2.5-Star Hotel

Quality Inn & Suites Santa Cruz Mountains

9733 Highway 9, Ben Lomond, CA - United States
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Quality Inn & Suites Santa Cruz Mountains
1/8
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  • Policies
  • Amenities
  • Reviews
  • Rooms
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$94
per night

2.5-Star Hotel

Quality Inn & Suites Santa Cruz Mountains

9733 Highway 9, Ben Lomond, CA - United States
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Top Amenities:

Free BreakfastFree Internet AccessFree ParkingHealth ServicesSwimming PoolSwimming PoolFitness CenterHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Rating

7.5

Good

Based on 138 reviews

Location Of Hotel

8.6

Hotel Cleanliness

7.8

Hotel Staff

8.7

Overall Quality

7.5

Show 39 Verified Reviews

About

Located in Ben Lomond, 11 miles from Santa Cruz Beach Boardwalk, Quality Inn & Suites Santa Cruz Mountains has accommodations with a seasonal outdoor swimming pool, free private parking, a garden and a terrace. With free WiFi, this 2-star hotel offers a 24-hour front desk. The hotel has family rooms. At the hotel, the rooms are equipped with air conditioning and a TV. Quality Inn & Suites Santa Cruz Mountains offers a buffet or continental breakfast. Pasatiempo Golf Club is 11 miles from the accommodation, while University of California Santa Cruz is 11 miles from the property. Norman Y. Mineta San Jose International Airport is 34 miles away.

Guest Policies

Check-in:

After 14:00

Check-out:

Before 11:00

Pets:

Pets are not allowed.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Swimming pool #1: Closed from Mon, Sep 02, 2024 until Wed, Apr 30, 2025 You must show a valid photo ID and credit card upon check-in.

Features & Amenities

Highlighted Amenities:

Free Breakfast
Free Internet Access
Free Parking
Health Services
Swimming Pool
Swimming Pool
Fitness Center
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services:

Facilities for disabled guests available
Family rooms
Free Breakfast
Free Wi-Fi
Free parking
Hygiene certification
Kids' pool
Non-smoking property
Outdoor pool
Professional cleaning services
Refrigerator
Tennis court & equipment
Wheelchair accessible

Guest Rating

7.5

Good

Based on 138 reviews

Location Of Hotel

8.6

Hotel Cleanliness

7.8

Hotel Staff

8.7

Overall Quality

7.5

Pros +

  • Location was good and the front desk guy was very nice.
  • The true selling point of this Motel is that it's location is beautiful, rustic and in the heart of Felton area. For those looking to avoid the city, this was great.
  • Quite

Cons -

  • Walls were thin and you could hear everyone in the adjoining rooms. Furnishing was dilapidated. Bathroom had mold which was painted over. Fridge was very loud.
  • The motel is not well maintained. So many issues with the room I was in. Show rod barely hanging on the walls. Wall touchups in different color paint, so many rusty fixtures etc. It's just not a nicely maintained motel
  • Smell, heavy bleach smell

Top Quotes:

"Great location located in Pristine Redwood Pines."

"It was a relaxing, quiet place. The bed was very comfortable."

"The staff was very friendly and easy to work with."

Business Traveler (8)

Solo Traveler (32)

Traveling as Couple (68)

Family with Young Children (60)

Family with Teens (9)

Senior Traveler (6)

Group Traveler (7)

3
10/27/2024
Location was good and the front desk guy was very nice.
Walls were thin and you could hear everyone in the adjoining rooms. Furnishing was dilapidated. Bathroom had mold which was painted over. Fridge was very loud.
7
9/23/2024
The true selling point of this Motel is that it's location is beautiful, rustic and in the heart of Felton area. For those looking to avoid the city, this was great.
The motel is not well maintained. So many issues with the room I was in. Show rod barely hanging on the walls. Wall touchups in different color paint, so many rusty fixtures etc. It's just not a nicely maintained motel
6
5/5/2022
Quite
Smell, heavy bleach smell
7
3/27/2022
Price
Outdated rooms

Room Options

King Room - Non-Smoking

200 sqft • 1 King

Air conditioningCoffee/tea machineFree WifiHair dryer

Room Details and Photos

Queen Room with Two Queen Beds - Non-Smoking

200 sqft • 2 Queen

Air conditioningCoffee/tea machineFree WifiHair dryer

Room Details and Photos

1 Queen Bed, Suite, Nonsmoking

sqft • 1 Queen

Air conditioningClosetCoffee/tea machineFree Wifi

Room Details and Photos

Location

Quality Inn & Suites Santa Cruz Mountains

9733 Highway 9, Ben Lomond, CA