Four Points By Sheraton Tucson Airport

The clean bathroom and room and comfortable bed and pillows

The only meat option is pork and don’t eat pork. There are so many beef and chicken and turkey options. In fact Costco runs out of those options because more people don’t want porkEggs were boring

Location good. Quality only )K.

- No view from room.- Food quality only OK.

The location is perfect. Room was comfortable.

Extremely loud, can hear everything in neighboring rooms

Excellent location within walking distance of the airport. Our room was clean and comfortable and breakfast was good. We were just staying one night before travelling on to our final destination so we didn’t use any of the other facilities

Great human beings, staff. Clean and comfortable rooms.

Staff were helpful and friendly.

Clean and tidy

The hotel itself was great, well looked after, clean and plenty space in the rooms.

I don’t usually write negative reviews, but I felt compelled after my recent experience.I’ve been travelling across Alberta, British Columbia, Montana, Idaho, Wyoming, then flew to Seattle and down to Tucson. Throughout the entire trip, the customer service everywhere was outstanding, until I arrived at the Four Points Sheraton near Tucson Airport. Check-in went smoothly, and I appreciated being allowed to check in early. I asked if the bar was open and was told it was. I headed over, sat at the bar, and waited. No staff in sight. About 10 minutes later, the same person who checked me in came in, grabbed a drink for herself while on speakerphone to a friend, and left without acknowledging me. No “someone will be with you,” nothing. After another 15 minutes, I went back to the front desk to ask for help. Eventually, someone did come and serve me. For the record, the bartender was perfectly pleasant and the food was excellent. But the service experience before that was unacceptable. I booked this hotel through Booking.com and selected the “includes breakfast” option. Apparently, it didn’t include breakfast after all, so I ended up paying an extra $15 per day. Not ideal, but I let it go. Even though it still says on booking.com that I paid for breakfast already. The first morning's breakfast service was fine. The second morning was a different story. The staff member working the breakfast area seemed far more interested in whatever was playing on her phone, on speaker! than the guests. I was wearing noise cancelling headphones and could still hear whatever she was playing. After finishing my coffee, I got up to grab a second. When I returned, there was an omelette on my table that I hadn’t ordered. Turns out it belonged to the only other customer in the room, who wasn’t thrilled. They had to make his order again. With only two guests in the room, mistakes like that shouldn’t happen, but that's what happens when staff are glued to their phones!!

Location is good

My name is Amit methi and I stayed in hotel from 29 to 4 February 2025 but in 6 days hotel clean the room only once. We did informed them to clean but no action. They don’t even change towels everyday. We had to grab ourself from the front desk. We paid such high rates but it’s worthless. I suggest booking.com to check with the hotel about my complain. They did not even take away trash and used plates from the room. When we came at night in the room it was so much frustrating. I suggest to choose some other property if you spend usd 350 per night and getting such bad services.

Very close to the airport and an excellent shuttle service between terminal and hotel. Spacious bedroom. Great breakfast.

Everything it is the epitome of what a hotel should be. The staff is friendly, very helpful and excellent to work with each visit. The rooms are very clean & smell good. Always all the toiletries, hairdryer and towels. I ? this place.

Not a thing.