GreenTree Inn and Suites Pinetop

The lobby bar and breakfast area was good.

The hallways to the rooms were very dark. The room we had was worn. The chair was ripped and stained. The bed skirt had holes in them. The room was dark and couldn’t open blinds as on first floor by lobby. Had story ask for another lamp for our room.

Good price, breakfast, coffee and staff.

They need to keep up with maintenance. Like keeping the walls touched up. Brings the property down.

The location.

The room was exceptionally dirty and needed a thorough cleaning. Plus, it was so worn and tile was missing in the bathroom. Plus, we had to pay an extra $13 resort fee, which was really absurd, and a complete rip-off.

Nice location. Breakfast was very good.

VERY loud. People walking in room above...LOUD. People talking in hallway...LOUD. Stains on the carpet.

Location, clean room, safe cleaning products

I could not eat the hot breakfast due to powdered eggs and not sure what kind of bacon. Sure it was me as it was fine for my husband. There were other options available though and this helped.

Location

Shower water pressure- sucked. I would recommend this hotel nut warn the person about the water pressure, and breakfast.

The location

They charge a Resort fee on top of the advertised price on the App. You go in thinking your paying one price and you get an up charge.

The price, it was clean, and the beds were comfortable.

I think the halls should be better lite.

We picked this hotel because online it said it had a pool a whirlpool and a sauna upon checking in there was the pool's been out of order for 2 months the whirlpool was out of order so it was a waste of our time

There was bugs maybe Ticks on the bed when I woke up jn the morning. I had one craving on my arm and one on the sheets. Killed them both and took it to front desk staff to notify them.

It was close to venue we were going to and breakfast staff very curtious and accommodating

shower leaked out of the stall and water puddled by bathroom door and I slipped in it and fell has drains water didn?t to the drain. Then we were told couldn?t get into room till 3pm and it was about 2:15 but later found our other group got in at 2:30

Friendly employees, and hotel amenities, lounge and new bar.

Breakfast, sausage and eggs taste fake.gravy and biscuits as well. Just needs a little help. Pancakes and muffins were very good, cereal fresh. Coffee nice and hot. Careful on the hot.

Free breakfast, close to the softball fields and everything else we needed was very close by

No complaints here

not good handicap room . low toilet. high tub . not nice!!

Location

Spilled food on the floor next to elevator for 2 days. Room wasn?t made up on second day. Coffee pods not replenished.

The bed was so comfortable. We have stayed here a few times before and have had that same experience. The pillows are soft and the bed is comfortable. The tv is nice and big and has plenty of channels. The shower has plenty of hot water.

The breakfast was 45 minutes late in setting up. Eggs were cold and there was syrup but no pancakes or waffles. Tongs were missing from the area to grab bread. I¿m sure this wasn¿t the norm for this hotel. Still a very nice place to stay.

I liked the location, the indoor pool and hot tub and the fact it had a hot breakfast.

The hot tub was way too hot, I felt like I was being cooked alive. The hotel was a bit run down, it needs new carpet and paint, the carpet was stained and stretched out.,The breakfast had over cooked bacon and hard biscuits. I

Clean, well run comfortable what more could you want!

Good location, Parking Lot mostly clear of snow easy in and out

Hot tub and sauna and pool all closed Laundry Room closed All closed for maintenance

Clean, nicely appointed hotel. Nothing flashy. This is a 2 star hotel. But it rates at the top of the heap for 2 star hotels. Easy checkin. Clean rooms. Decent breakfast. Small bar. Nice lobby and sitting area. Even an indoor pool (which we did not use)