Hampton Inn & Suites Phenix City - Columbus Area

Nice atmosphere. Attendants were approachable and nice. Great breakfast.

the breakfast and the size of the room

Yes, the refrigerator didn't work and had a fishy smell too it

The breakfast was the best I've had at a hotel in a long time. The fresh waffles, different kinds of sausage, and eggs, cereal, fresh blueberry muffins was really good.

Lack of service. I would elaborate, but there's not enough room in this space to put all my complaints.

Spacious bathroom and the room was equipped with a microwave and fridge.

Elevators were horribly slow.

Spacious room, friendly staff

Garbage still in room, no cups

The hotel was beautiful and it was clean. The staff are nice.

The pictures of the pool were misleading. There was not a spa pool there. The staff, though they were nice, seemed forgetful. We asked for a pillow and it was night shift, so they even seem to have forgotten to get one then.

nice clean large room ,good breakfast

you have to drive to any restaraunts.truck traffic a little noise.

Nice hotel. Clean. Seemed safe. Very nice breakfast. Breakfast attendant was very nice, attentive to what was needed. Very eager to help me with anything we needed. Front desk was also helpful with batteries and toiletries when needed. Nice stay.

The breakfast juice machine was only dispensing 2 drinks first morning then the second day completely out of order next 2 days. Hopefully that will be fixed soon. Stuff happens, not critical. Last morning they did have a pitcher of OJ.

Location, room, comfortable bed

shower could have been larger.

The friendly atmosphere and cleanliness. The staff was very pleasant and helpful. A plus was the comfortable bed.

Staff was friendly and helpful.

Housekeeping was not. Complained several times about our room not being cleaned.

The location and how friendly the staff was.

The room was very cold, the thermostat didn¿t work. The sheets had red stains on them.

The staff was very nice and it very clean and reasonable for a quick one night experience!

Everything was good just wish there was a little more variety in breakfast items but other than that I would definitely recommend and stay again if I¿m the area!

Beautiful updated rooms!! Friendly staff. Clean rooms.

parking is a bit crunched

Location

Not clean and didn't receive room type booked.

Yes, there were problems such as my fire alarm going of after showering that the hotel staff did not care about.

The room was spacious and nice. The staff was very nice. It was a great stop for my family!!

No hot breakfast due to the COVID ridiculousness. No hotel is offering this, so this isn't the hotel's fault, but they did make the best of it with a really good muffin.

close to airport... great breakfast

wish there was a larger variety of local eateries

Was pretty quiet, Staff was very friendly. I appreciated the little grab back for the road.

Pillows too soft. Not as bad as some, but have a pillow that doesn't just sink all the way to the bed when you put your head on it.

The staff was outstanding! Extremely friendly and helpful. The room was clean and the beds are ridiculously comfortable. We thoroughly enjoyed our stay.

We had a handicapped accessible room, which we didn't request, but I guess the limited availability required us to have this room. The room itself was great but the shower presented challenges because water ended up all over the bathroom when we showered.