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Property Name
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Stars
Brands
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Property Types
- Hotel
- Resort
The staff at the hotel were very helpful and pleasant. I also really enjoyed how they honored the staff at the pool party on Saturday.
Location/Rooms/Pools/Service
The staff can't do enough for you and it's super clean
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The cleanliness and the customer service staff. Server from the buffet, was excellent and haven very prompt with his clearing of our table for the next meal.
Everything was wonderful from the food to fun activities by the pool. Really enjoyed how clean it was in the hotel and our room.
All inclusive
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The view the location the staff everything was perfect 10 out of 10
Hotel employee is the greatest butler
The breakfast buffet
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The room was wonderful. The Exhale pool was beautiful but for members only.
Good food , great location, great staff and people
Rooms are nice .
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The food and location
Each day was a theme party and things to do
Best things are the pool parties and theme nights!
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The staff was so friendly ! I felt safe and welcomed . The check in process was easy . The food was amazing every day from breakfast lunch and dinner . I loved the daily activities and music . Will definately come back and stay again !
None of it Staffing and management are corrupt and thieves
Clean, beautiful, convenient, beachfront, everything!!
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Far exceeded expectations. Buffet food was good.
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The food and seating time
staff was nice
The staff was very friendly and the views from my balcony were amazing
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Very clean hotel, lots of options for food and drinks
I was especially happy with the food, staff, experience overall. We had the awesome pleasure of staying in the master suite overlooking the ocean from our amazing wrap around balcony .
Fine dining
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Very good breakfast Nice place
Location good
Food was A+ WORKERS A+ CLEANLINESS A+ CUSTOMER SERVICE A+ !!!
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Very good location. Across the street from the shopping mall which includes multiple restaurants and activities
Location, pool
The safety. There was always someone by the front door and not anyone could drive up the ramp to the hotel entrance, not even grub hub or tour buses. That made us feel safe.
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Swimming pools
Friendly staff. Clean. Great AC comfortable beds.
The staff is very friendly
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Multiple pools, since one closed due to some illness,etc. I also liked the multiple DJ?s and silent jam sessions on Thursday.
My favorite part about the hotel was the cleanliness as well as the room service.
Food was just ok
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It is within walking distance of the airport, so it convenient if you are going to the airport for 1 night. The roof top bar and pool were fantastic.
Excellent facilities
Very close to the airport, complimentary shuttle service even at 11 pm.
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Great location in Hotel Zone. The hotel has beautiful beach access and a really nice pool area. Rooms are spacious and clean.
The breakfast buffet
The beach was fantastic. Hotel is well located to nightlife, shopping and restaurants. The food served on property is above average and offers many menu choices. The restaurant staff at the Deck Bar and LeCap were top notch.
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The food was outstanding.
This hotel had very beautiful, lush grounds that were very well cared for. The hotel room, all are sites, have beautiful views and are very large and comfortable. The beach is very calm. The two evening bartenders in La Joya were the best!!
The staff at this hotel is 5 star. Every employee we interacted with friendly and helpful. We had a couple requests and one maintenance issue that was addressed promptly. The property was spotless. The beach is clean and groomed.
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Big room, all included premium drinks
The staff here is amazing, this is our 2nd year coming to Le Blanc. They make you feel like family.
The best part about this hotel is the level of quality they offer in every food dish. Leblanc is a foodie¿s paradise.
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The service was top notch!
We had some nice rooms with very good view and balcony.
Location, staff and food was excellent!
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The swim up room was amazing! Having immediate access to the pool and even better, just steps away from the ocean. It was a complete win!
The super courteous staff and cleanliness.
Great food, good options at buffet, and great service at most restaurants/bars and beaches. Beautiful friendly service people.
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Hotel was quiet and felt very exclusive
Quiet, nice grounds
Cleanness and staffs at restaurants were attentive
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Location, Parking and Breakfast.
Great location
Some of the food was ok…
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All the staff was incredibly nice and welcoming. The hotel had everything we needed and was very clean.
Nothing. Attempt to find positive: After 2 staff members by the depleted pool towel area shrugged their shoulders, said, "I don't know," and walked off, the third person we asked brought us pool towels. One waiter was nice. Overall - Terrible experience.
Pools and beach
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Location, facilities, pool, beach area, day activities at the pool/beach.
Infinity pool and pool games , Jacuzzi in the balcony was also a nice experience
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Rooms are beautiful. Love the pool. All adults.
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The views from our room and the pool area were very nice.
The Christmas tree at the Loby
Location, staff, cleanliness, price
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The people who worked there were all so helpful hard workers and always looked happy!
Some of the workers
Being so near the water was wonderful.
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Everything is connected though an indoor hallway with AC, no need to go outside when really hot.
New, most of staff is very nice, food is above average,
The food is really good.
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Cleanliness
Very clean and staff is amazing
Front desk, restaurants, food variety, the best daily service, the shows, the show room was nicely set up for dinner. Most of the waitresses were very serving great. One of the was, Leo, she was serving at the swimming pool. Quiet at night,
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The service was wonderful.
The Staff is amazing!
Location, grounds, staff.
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Very outdated hotel - but stunning views
Friendly staff in all departments. Ocean view was beautiful.
The view and the staff!
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Best Cancun Hotel + Car Packages
The Westin Cancun Resort & Spa
Car rental
Pick-up: Cancun (CUN)
34% Package Savings
Incl. Hotel + Car
Emporio Cancun with Optional All Inclusive
Car rental
Pick-up: Cancun (CUN)
16% Package Savings
Incl. Hotel + Car
Hilton Garden Inn Cancun Airport
Car rental
Pick-up: Cancún (CUN)
25% Package Savings
Incl. Hotel + Car
The Westin Resort & Spa Cancun
Car rental
Pick-up: Cancun (CUN)
$24 Package Savings
Incl. Hotel + Car
The Westin Lagunamar Ocean Resort Villas & Spa Cancun
Car rental
Pick-up: Cancun (CUN)
20% Package Savings
Incl. Hotel + Car
Intercontinental Presidente Cancun Resort By IHG
Car rental
Pick-up: Cancun (CUN)
31% Package Savings
Incl. Hotel + Car
GR Solaris Caribe All Inclusive
Car rental
Pick-up: Cancun (CUN)
25% Package Savings
Incl. Hotel + Car
Riu Ventura - All Inclusive
Car rental
Pick-up: Cancun (CUN)
32% Package Savings
Incl. Hotel + Car
The Pyramid at Grand Oasis - All Inclusive
Car rental
Pick-up: Cancun (CUN)
$42 Package Savings
Incl. Hotel + Car
Sandos Cancun All Inclusive - Adults Only
Car rental
Pick-up: Cancun (CUN)
19% Package Savings
Incl. Hotel + Car
Where to stay in Cancun
Learn about the top neighbourhoods of Cancun
Haven Riviera Cancun - All Inclusive - Adults Only
Prime Beachfront Location Haven Riviera Cancun - All Inclusive - Adults Only in Cancún offers a private beach area and beachfront access. Guests enjoy an infinity swimming pool, sun terrace, and lush gardens. Comfortable Accommodations Rooms feature air-conditioning, private bathrooms, and sea views. Additional amenities include balconies, mini-bars, and free WiFi. Dining Experience The resort serves Italian, Mediterranean, Mexican, and international cuisines. Breakfast options include continental, American, and full English/Irish. Leisure and Activities Guests can enjoy yoga classes, tennis, and a fitness center. Evening entertainment includes live music and a nightclub.
The staff at the hotel were very helpful and pleasant. I also really enjoyed how they honored the staff at the pool party on Saturday.
Location/Rooms/Pools/Service
The staff can't do enough for you and it's super clean
Secrets The Vine Cancun Resort & Spa - All inclusive - Adults Only
Prime Beachfront Location Secrets The Vine Cancun - All Inclusive Adults Only in Cancún offers a private beach area and beachfront access. Guests enjoy stunning sea views and direct beachfront access. Exceptional Facilities The resort features a spa, swimming pool with a view, fitness center, sun terrace, restaurant, bar, and free WiFi. Additional amenities include a steam room, sauna, and yoga classes. Comfortable Accommodations Rooms offer air-conditioning, balconies, private bathrooms, and sea views. Amenities include mini-bars, work desks, and free toiletries. Dining Experience The modern, romantic restaurant serves Italian, Mediterranean, Middle Eastern, seafood, and international cuisines. Breakfast includes local specialties, fresh pastries, and vegetarian options. Nearby Attractions Playa Ballenas is just a few steps away, while La Isla Shopping Mall is 1.7 mi from the resort. Cancún International Airport is 9.9 mi distant.
Very clean hotel, lots of options for food and drinks
I was especially happy with the food, staff, experience overall. We had the awesome pleasure of staying in the master suite overlooking the ocean from our amazing wrap around balcony .
Fine dining
Live Aqua Beach Resort Cancun - All Inclusive - Adults Only
Offering direct access to Cancún Beach, Live Aqua Cancun Beach Resort Cancun. Only features an outdoor swimming pool overlooking the Caribbean Sea. It has attractive rooms with balconies, 9 restaurants, 5 bars and a spa. Each spacious, air-conditioned room at the Live Aqua Cancun - Adults Only - All-Inclusive has stylish décor with tiled floors. All rooms include a TV, coffee maker, aromatherapy products, a safety-deposit box and a mini-bar which is refilled daily. The stylish Siete Restaurant serves a range of Mexican cuisine, while European and Asian dishes are on offer in the mb Restaurant. The Azur serves international options set by the pool and overlooking the sea. The Aqua’s extensive spa offers hydrotherapy treatments, massage and aromatherapy. There are also hot tubs and steam baths. There is a gym available, while yoga classes are also available. Located in Cancún’s Hotel Zone, the Live Aqua is set next to Nichupte Lagoon and in front of the popular La Isla shopping center. Please note this is an adults-only hotel.
Very good breakfast Nice place
Location good
Food was A+ WORKERS A+ CLEANLINESS A+ CUSTOMER SERVICE A+ !!!
Riu Palace las Americas - Adults Only - All Inclusive
Prime Beachfront Location Riu Palace Las Americas in Cancún offers a private beach area and beachfront access. Guests enjoy stunning sea views and direct beachfront access. Exceptional Facilities The resort features an infinity swimming pool, spa facilities, sauna, fitness center, sun terrace, and lush gardens. Additional amenities include a hot tub, 24-hour front desk, and free WiFi. Comfortable Accommodations Rooms offer air-conditioning, balconies, terraces, private bathrooms, and sea views. Amenities include mini-bars, free toiletries, and flat-screen TVs. Dining Experience The romantic restaurant serves American, Italian, Japanese, Mexican, and Mexican cuisines. Breakfast includes fresh pastries, pancakes, and fruits. Evening entertainment includes live music and themed dinner nights.
The cleanliness and the customer service staff. Server from the buffet, was excellent and haven very prompt with his clearing of our table for the next meal.
Everything was wonderful from the food to fun activities by the pool. Really enjoyed how clean it was in the hotel and our room.
All inclusive
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only
Prime Beachfront Location Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only in Cancún offers direct beachfront access with stunning sea views. Guests enjoy a year-round outdoor swimming pool, sun terrace, and lush gardens. Exceptional Facilities The resort features spa facilities, a fitness center, and free bicycles. Additional amenities include a minimarket, pool bar, and evening entertainment. Free WiFi is available throughout the property. Comfortable Accommodations Rooms offer private bathrooms, air-conditioning, balconies, and sea views. Guests can relax in hot tubs or enjoy terraces with seating areas. Dining Experience The resort serves continental, American, and buffet breakfasts. Dining options include lunch and dinner with American, Italian, Mexican, Steakhouse, Asian, and international cuisines.
The view the location the staff everything was perfect 10 out of 10
Hotel employee is the greatest butler
The breakfast buffet
Breathless Cancun Soul Resort & Spa® - All Inclusive - Adults Only
Prime Beachfront Location Breathless Cancun Soul Resort & Spa in Cancún offers direct beachfront access with stunning sea views. Guests can relax on the sun terrace or take a dip in the rooftop swimming pool. Exceptional Facilities The resort features a fitness center, spa facilities, and a hot tub. Free WiFi is available throughout the property, ensuring connectivity for all visitors. Comfortable Accommodations Rooms include air-conditioning, balconies, and private bathrooms with free toiletries. Additional amenities include mini-bars, flat-screen TVs, and work desks, catering to every guest's needs. Dining Experience A modern restaurant serves French, Italian, Mediterranean, Mexican, Seafood, and Asian cuisines. Breakfast options include continental, American, buffet, and vegetarian, with vegan and dairy-free choices available.
The room was wonderful. The Exhale pool was beautiful but for members only.
Good food , great location, great staff and people
Rooms are nice .
Riu Cancun- Adults Only - All Inclusive
Beachfront Location Riu Cancun - Adults Only - All Inclusive in Cancún offers a private beach area and beachfront access. Guests enjoy sea views and direct beachfront access. Exceptional Facilities The resort features an infinity swimming pool, spa facilities, a lush garden, and a fitness room. Additional amenities include a hot tub, lounge, and outdoor seating area. Comfortable Accommodations Rooms offer air-conditioning, terraces, balconies, private bathrooms, and sea views. Amenities include mini-bars, coffee machines, and free WiFi. Dining Experience The restaurant serves Italian, Asian, and international cuisines for lunch and dinner. Breakfast includes champagne, local specialties, and fresh pastries. Prime Location Located 14 mi from Cancún International Airport, the resort is near attractions such as Caracol and Cancun Convention Center. Guests appreciate the attentive staff and excellent service.
The staff was so friendly ! I felt safe and welcomed . The check in process was easy . The food was amazing every day from breakfast lunch and dinner . I loved the daily activities and music . Will definately come back and stay again !
None of it Staffing and management are corrupt and thieves
Clean, beautiful, convenient, beachfront, everything!!
Riu Caribe - All Inclusive
Prime Beachfront Location Riu Caribe - All Inclusive in Cancún offers direct beachfront access with stunning sea views. Guests enjoy a spacious terrace and outdoor swimming pool, complemented by lush gardens and a fitness center. Comfortable Accommodations Rooms feature air-conditioning, balconies, private bathrooms, and modern amenities such as mini-bars and flat-screen TVs. Additional comforts include sofa beds and private pools, ensuring a relaxing stay. Dining Experience The family-friendly restaurant serves Mexican and international cuisines for lunch and dinner, alongside a buffet breakfast with warm dishes, fresh pastries, and more. A bar provides a perfect spot for evening relaxation. Exceptional Services Guests benefit from free WiFi, a fitness center, and free use of bicycles. The resort offers spa facilities, beauty services, and wellness packages, alongside a kids' club and entertainment staff. Cancún International Airport is 12 mi away.
The food and seating time
staff was nice
The staff was very friendly and the views from my balcony were amazing
Hilton Garden Inn Cancun Airport
Comfortable Accommodations Rooms feature air-conditioning, free WiFi, mini-bar, and work desk. Additional amenities include bathrobes, bath, and seating area. Dining and Leisure The modern restaurant serves international cuisine with vegetarian and vegan options. Guests can enjoy lunch, dinner, and cocktails at the bar. A rooftop swimming pool, fitness center, sun terrace, and outdoor fireplace enhance the stay. Convenient Location Located in Cancún, the hotel is a few steps from Cancún International Airport. Nearby attractions include Wet 'n Wild Cancún (4.3 mi) and La Isla Shopping Mall (13 mi). Free on-site private parking is available.
It is within walking distance of the airport, so it convenient if you are going to the airport for 1 night. The roof top bar and pool were fantastic.
Excellent facilities
Very close to the airport, complimentary shuttle service even at 11 pm.
The Hotel Zone is the flashiest part of Cancun, where you'll find the beachfront bars, trendy restaurants and dazzling nightclubs where the party never seems to end. No matter where you are, chances are the powdered sugar beaches are just steps away. Settle into a chaise lounge and someone will soon ask which flavor of margarita you prefer. At the center of it all is Nichupte Lagoon, where the sunsets are ablaze with reds and oranges. Cancun International Airport is about 14 miles southwest.
Temptation Cancun Resort - All Inclusive - Adults Only
Prime Beachfront Location Temptation Cancun Resort - All Inclusive - Adults Only in Cancún offers a private beach area and beachfront access. Guests enjoy stunning sea views and direct beachfront access. Exceptional Facilities The resort features a swimming pool with a view, spa facilities, fitness center, sun terrace, water sports, and a lush garden. Free WiFi is available throughout the property. Comfortable Accommodations Rooms include air-conditioning, balconies, private bathrooms, and modern amenities. Additional features include sea views, hot tubs, and mini-bars. Dining Experience A modern restaurant serves Italian, Mexican, seafood, Asian, and international cuisines. Breakfast options include continental, American, buffet, and à la carte. Nearby Attractions Tortuga Beach is just a few steps away, while Cancún International Airport is 13 mi from the resort. La Isla Shopping Mall is 3.7 mi nearby.
The food and location
Each day was a theme party and things to do
Best things are the pool parties and theme nights!
The Westin Lagunamar Ocean Resort Villas & Spa Cancun
Conveniently located in the heart of Cancun's Hotel Zone, this resort and spa offers an extensive beach area, stunning views of the Caribbean Sea, and convenient access to the excitement of Cancun. The Westin Laguna Mar Ocean Resort features 4 spacious outdoor pools and a state-of-the-art fitness center. Guests can spend the day at the hotel's private beach taking part in a variety of the resort's various activities or exploring the area on a guided tour. After a busy day, a massage at the Heavenly Spa by Westin to relax. The guest accommodations at the The Westin Lagunamar Ocean offers views of the Caribbean Sea or Nichupte Lagoon. Guests will enjoy satellite TV and high-speed wireless internet access as well as plush bathrobes and the luxurious Westin Heavenly Bed. Please note that renovation work of the building facades will be carried out from September 15, 2026 to December 15, 2027. Guests may experience some noise or light disturbances from 09:00 to 17:00. The Infinity Pool will undergo alternating upper and lower refurbishment closures from April 12, 2026-September 30, 2027. Guests may experience some noise or light disturbances from 09:00 to 17:00.
Very good location. Across the street from the shopping mall which includes multiple restaurants and activities
Location, pool
The safety. There was always someone by the front door and not anyone could drive up the ramp to the hotel entrance, not even grub hub or tour buses. That made us feel safe.
Riu Palace Kukulkan - Adults Only - All Inclusive
Prime Beachfront Location Riu Palace Kukulkan in Cancún offers a private beach area and beachfront access. Guests enjoy sea views and direct beachfront access. Exceptional Facilities The resort features a year-round outdoor swimming pool, spa facilities, fitness center, sun terrace, and lush gardens. Free WiFi is available throughout the property. Comfortable Accommodations Rooms include air-conditioning, balconies, private bathrooms, and modern amenities such as mini-bars and flat-screen TVs. Dining Experience A traditional restaurant serves American, Italian, Mexican, Asian, and barbecue grill cuisines. Breakfast includes champagne, local specialties, and fresh pastries. Nearby Attractions Playa Marlin is a 1-minute walk away, La Isla Shopping Mall 1640 feet, and Cancun International Airport 11 mi from the resort.
Multiple pools, since one closed due to some illness,etc. I also liked the multiple DJ?s and silent jam sessions on Thursday.
My favorite part about the hotel was the cleanliness as well as the room service.
Food was just ok
If Cancun is shaped like an enormous number 7, then this unbroken string of gleaming white beaches makes up most of the leg. Outdoor activities are the thing here, whether it's catching some rays, sailing from one of the marinas or snorkeling or scuba diving just off the coast. This is also where you'll find the archaeological site of El Rey, once home to the Maya and now populated by sleepy-eyed iguanas. From the southernmost point, Cancun International Airport is a 10-minute drive.
Riu Ventura - All Inclusive
Beachfront Location Riu Ventura in Cancún offers direct beachfront access with stunning sea views. Guests can relax by the infinity swimming pool or enjoy the sun on the terrace. Comfortable Accommodations Rooms feature air-conditioning, private bathrooms, balconies, and sea views. Additional amenities include mini-bars, sofa beds, and free WiFi, ensuring a comfortable stay. Dining Experience The resort serves American and buffet breakfast with local specialties, warm dishes, fresh pastries, and more. Dining options include Italian, Mexican, Asian, and international cuisines in a romantic ambiance. Leisure and Wellness Guests can enjoy spa facilities, a fitness center, and a children's playground. The resort offers massage services, a pool bar, and entertainment staff for added enjoyment.
Far exceeded expectations. Buffet food was good.
The Westin Resort & Spa Cancun
Located in Cancun's Hotel Zone, this resort offers private beaches with views of the Caribbean Sea and Nichupte Lagoon. Free WiFi is available throughout the property, while high-speed WiFi has an extra cost. The Westin Resort & Spa, Cancun offers guestrooms with sea views. Guests can enjoy a wide variety of international cuisine at one of the on-site specialty restaurants. From traditional Mexican food to exotic fruits and delicious fish and seafood. Relax on the private beach or take a swim in one of the 4 outdoor pools. Be pampered at the on-site spa or enjoy a variety of leisure activities such as surfing, tennis, golf and more.
Swimming pools
Friendly staff. Clean. Great AC comfortable beds.
The staff is very friendly
Emporio Cancun with Optional All Inclusive
Featuring free WiFi throughout and accommodations with terraces and views of the Caribbean Sea, Emporio Cancun is set on the beach in Cancún’s Hotel Zone. It has a picturesque setting between the Caribbean Sea and Nichupté Lagoon. Each air-conditioned room and suite has bright décor and tiled flooring. All accommodations at the Emporio Cancun has cable TV. Suites also come with a kitchen and a dining and seating area. San Miguelito Archaeological Site and the Cancún Maya Museum are located in front of the hotel.
The swim up room was amazing! Having immediate access to the pool and even better, just steps away from the ocean. It was a complete win!
The super courteous staff and cleanliness.
Great food, good options at buffet, and great service at most restaurants/bars and beaches. Beautiful friendly service people.
About 20 miles from Cancun and Playa del Carmen, Puerto Morelos shares a lot with its better-known neighbors, including miles of beautiful beaches. What this former fishing village in the northern section of the Riviera Maya doesn't have is the crowds. Smaller kids especially love the spider monkeys at the Crococun Zoo, while their older siblings and grown-ups might prefer snorkeling or scuba diving in the crystalline waters of Parque Nacional Arrecife Puerto Morelos.
AVA Resort Cancun - All Inclusive
Prime Beachfront Location AVA Resort Cancun - All Inclusive in Cancún offers a private beach area and beachfront access. Guests enjoy sea views and direct beachfront access. Exceptional Facilities The resort features an infinity swimming pool, spa facilities, fitness center, sun terrace, water sports, restaurant, bar, and free WiFi. Comfortable Accommodations Rooms include private bathrooms, balconies, terraces, and modern amenities. Family rooms and interconnecting rooms cater to all guests. Dining Experience The family-friendly restaurant serves French, Italian, Japanese, Mexican, and international cuisines. Dining options include a barbecue grill and outdoor seating. Nearby Attractions Coral is a 16-minute walk away, Wet 'n Wild Cancun 1.2 mi, and Cancún International Airport 5 mi.
Everything is connected though an indoor hallway with AC, no need to go outside when really hot.
New, most of staff is very nice, food is above average,
The food is really good.
Hilton Cancun, an All-Inclusive Resort
Prime Beachfront Location Hilton Cancun, an All-Inclusive Resort in Cancún offers direct beachfront access and stunning sea views. Guests enjoy an infinity swimming pool, fitness center, and lush gardens. Comfortable Accommodations Rooms feature air-conditioning, private bathrooms, and modern amenities. Additional comforts include balconies, terraces, and private pools. Family rooms and interconnected rooms cater to all needs. Dining and Leisure The resort offers Italian, Mexican, and barbecue grill cuisines. Dining options include a buffet, vegetarian, vegan, and gluten-free selections. Free WiFi is available throughout the property. Nearby Attractions Located 8.7 mi from Cancún International Airport, the resort is close to attractions such as Moon Palace (6.2 mi) and Cancun Convention Center (20 mi). Guests appreciate the child-friendly environment and excellent service.
The staff were friendly and attentive and welcoming.
The staff and the food
I had read some negative reviews about this place and I?m glad I ignored them. The food was great, the room was spacious, pools were nice. I would definitely go back.
Moon Palace Cancun - All Inclusive
Located in Cancún, 9.3 mi from Cancun Underwater Museum, Moon Palace Cancun - All Inclusive features accommodations with free bikes, free private parking, an outdoor swimming pool and a fitness center. Among the various facilities are a garden, a shared lounge, as well as a terrace. The accommodations provides a 24-hour front desk, airport transfers, a kids' club and free WiFi. The resort will provide guests with air-conditioned rooms offering a desk, a coffee machine, a mini-bar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. At Moon Palace Cancun - All Inclusive the rooms include bed linen and towels. Guests at the accommodations can enjoy a continental or an American breakfast. At Moon Palace Cancun - All Inclusive you will find a restaurant serving American, Brazilian and Indian cuisine. Vegetarian, dairy-free and vegan options can also be requested. The resort offers a children's playground. You can play billiards, table tennis and mini-golf at this 5-star resort, and the area is popular for cycling. Moon Palace Cancun - All Inclusive features amenities such as an on-site business center, sauna and hot tub. Beto Avila Stadium is 14 mi from the accommodations, while Cancun Government Palace is 15 mi from the property. The nearest airport is Cancún International Airport, 6.8 mi from Moon Palace Cancun - All Inclusive.
Location is good
Service was excellent. Lots of activities!
Excellent food/meals, super clean, extremely responsive staff, bilingual, well maintained.
Frequently Asked Questions
What are typical hotel check-in and check-out times in Cancún, and how flexible are early/late requests?
What mandatory taxes and typical extra hotel fees should I expect in Cancún bookings?
How much do nightly rates swing seasonally in Cancún (off- vs peak-season)?
How do Hotel Zone, Downtown (Centro), and Puerto Juárez compare for price and transit?
What is typical hotel Wi-Fi performance and coworking availability in Cancún?
What lodging-related scams or safety issues are specific to Cancún lodging areas?
How do weather and events affect hotel availability and pricing in Cancún?
How common are accessibility features (step-free rooms, roll-in showers, elevators) across Cancún hotels?
What payment, deposit, and currency quirks should travelers expect at Cancún hotels?
What are typical cancellation-policy price differences for Cancún hotels (non-refundable vs. flexible)?
Top Tips
- Book your hotel 60-90 days before arrival to secure optimal rates. Prices often drop 18-25% at around 75 days out from their peak.
- Opt for hotels south of Hotel Zone's Km 12 during hurricane season (June-November), as these areas have better natural protection such as lagoon shelter and dune barriers, resulting in 30-40% lower storm surge risk compared to the northern tip.
- When paying by card, always select 'charge in MXN' to avoid Dynamic Currency Conversion (DCC) fees, which add 4-7% at 85% of Cancun hotel POS systems. This also applies at ATMs and restaurants.
- For reliable water supply, especially during the dry season (March-May), choose 'S' or 'Cuatro Diamantes' certified eco-hotels; these maintain 98% water uptime via reverse osmosis systems. Guests with medical or accessibility needs will benefit most; check with PROFEPA for certification or examples like Presidente InterContinental.
- Use Banco Azteca or Scotiabank ATMs for currency exchange, as they add only 3.5% (fixed fee plus interbank rate), much lower than hotel exchange desks which charge a 12-18% spread. For safety, use ATMs inside busy areas or hotel lobbies.
- Request rooms on higher floors (fifth or above) in the Hotel Zone (Km 7-12) for better sea breezes (2.1 m/s average airflow), reducing air conditioning use and experiencing 40% less mosquito activity than ground-floor rooms. Higher floors also provide improved ocean views.
- Choose Hotel Zone properties for easier beach access if that is a priority, as public beach entry is usually under 100 m away versus 1.5-2.2 km from Benito Juárez (downtown) hotels. Downtown locations offer better access to local culture and markets.
- Tip housekeeping 50 MXN (about $3 USD) per room per day, the standard at most 4- and 5-star resorts. Leave cash daily on the pillow or desk.
- Confirm Wi-Fi speed if you plan to work remotely; business-tier rooms average 35-60 Mbps, while standard rooms average 15-25 Mbps and may see slower speeds after 8 p.m. Ask staff for a speed test result or check if co-working spaces are available onsite.
- Skip all-inclusive add-ons if booking outside peak weeks (September-October or May-June). À la carte dining at non-all-inclusive hotels can be 30-40% cheaper in low season, with many properties offering 20% restaurant discounts. Explore local cuisine for extra value.
- Verify step-free access beyond the lobby if you need it, as only 7 out of 48 resorts in the Hotel Zone (including Hyatt Ziva and Hilton Cancun) offer full ADA compliance for pools, rooms, and restrooms. Check the hotel website or contact the hotel directly for the latest accessibility information.
- Book hotels 5-6 months ahead for major event weeks like Spring Break (mid-March) or Super Bowl. Rates can rise 65-90% to $450-$850 USD per night, and beachfront rooms sell out 140+ days in advance. Sign up for price alerts or waitlists to increase your options.
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