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Property Types
- Hotel
- Resort
Everything was wonderful from the food to fun activities by the pool. Really enjoyed how clean it was in the hotel and our room.
All inclusive
Nothing I didn?t like. I can?t brag on the hotel and staff enough.
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Very good breakfast Nice place
Location good
Food was A+ WORKERS A+ CLEANLINESS A+ CUSTOMER SERVICE A+ !!!
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The food, pools, and service
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Great location in Hotel Zone. The hotel has beautiful beach access and a really nice pool area. Rooms are spacious and clean.
The breakfast buffet
The beach was fantastic. Hotel is well located to nightlife, shopping and restaurants. The food served on property is above average and offers many menu choices. The restaurant staff at the Deck Bar and LeCap were top notch.
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I was especially happy with the food, staff, experience overall. We had the awesome pleasure of staying in the master suite overlooking the ocean from our amazing wrap around balcony .
Fine dining
The staff was nice and the room was beautiful. I recommend the master suite with ocean view.
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The service was wonderful.
The Staff is amazing!
Location, grounds, staff.
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Hotel was quiet and felt very exclusive
Quiet, nice grounds
Cleanness and staffs at restaurants were attentive
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The swim up room was amazing! Having immediate access to the pool and even better, just steps away from the ocean. It was a complete win!
The super courteous staff and cleanliness.
Great food, good options at buffet, and great service at most restaurants/bars and beaches. Beautiful friendly service people.
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It is within walking distance of the airport, so it convenient if you are going to the airport for 1 night. The roof top bar and pool were fantastic.
Excellent facilities
Very close to the airport, complimentary shuttle service even at 11 pm.
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The common areas
Absolutely nothing it was the worst in every exact
The beach
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The food was really really good. I ended up having 3-4 plates every meal and I usually don't eat much. Reasonably priced.
The location was perfect the staff was amazing very helpful and accommodating.
The bar tenders
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Plenty of options for eating. Beach is clean. Lots of activities.
The service was great
All the staff except front desk ladies.
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Great location
Some of the food was ok…
Amazing customer service
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Nice beach and pool areas. Staff is friendly, even if it’s just to get you to sit through the timeshare.
The resort is absolutely beautiful. The food at the restaurant is great(didn?t love the buffet) service was decent but still acceptable.
The servers were absolutely amazing. One particular server at the italian restaurant made our stay the best. Even just random staff through the resort were all amazing
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Location, pool
The safety. There was always someone by the front door and not anyone could drive up the ramp to the hotel entrance, not even grub hub or tour buses. That made us feel safe.
Super relaxing. Great pool areas and access to the beach.
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It’s a beautiful hotel
2 bartenders were great. The alchohol selection was not.
Very friendly staff. Food was decent.
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Location was great, price was good, rooms were clean.
Great Beach front location with perfect water, not too choppy
close to all the clubs and markets. great beach. the restaurant inside hotel and cabana outside is 5 stars.
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The people who worked there were all so helpful hard workers and always looked happy!
Some of the workers
Being so near the water was wonderful.
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Me gusto mucho los alrededores del hotel, mucha naturaleza y �reas limpias, la marina a la parte de atras le da un toque especial. La localizaci�n es muy buena, lugares para comer muy cerca.
It is directly across the street from the ferry, Captain Hook dinner shop and a 7-19min walk to o Playa Langosta beach.
The advertisement presented as a clean and good place to stay. When there physically, it was awful. There was no wifi in the rooms. I missed a driver that tried to reach me on the first day.
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It was very clean.
The location, the staff
The concierge was wonderful to us.
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The light show was the best thing at the hotel. The bracelets to get in and out of your room were great, the pool was good too. Not much more.
Service, location, outside facilities
Outside ground where well mantaind, same with pools.
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The staff were amazing
The staff was very friendly and the location is very good. The hotel is very clean.
Clean, friendly staff, location
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The staff is amazing.
Beautiful setting & building, pool & beach wonderful, nice rooms with views, kosher food excellent, great excursions booked by concierge
The service
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I liked the proximity from which I was partying and I only had to travel about a 100 yards to reach my destination.
Good location. Friendly staff
Free drinks! Location! Free breakfast was delish with many options!
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We loved the staff in the restaurants and bars, the food at the buffet and Mexican were really good, the beach was clean and never over crowded, and the entertainment in the evenings was good.
The snack bar was 24 hours and hotel employee was great. Italian rest food was good. Low cost
I LOVED THAT THERE WERE NO HIDDEN FEES AND THE LOCATION WAS GREAT. THE FOOD WAS ALSO AMAZING!
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The staff here is amazing, this is our 2nd year coming to Le Blanc. They make you feel like family.
The best part about this hotel is the level of quality they offer in every food dish. Leblanc is a foodie¿s paradise.
Food and luxury.
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Friendly, professional staff. Easy early check in. Wonderful pool area. Great breakfast
The restaurant stay open late
Its proximity to the airport.
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Freely employees
The adult only areas were very nice.
Staffs are great
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I enjoy staying here when I?m getting my dental work done. This is my 3rd 10-12 day stay and I feel safe here. Everyone here is Simply amazing. Hotel employee goes above and beyond to ensure I?m doing well. He makes himself available even for the smallest things
Most staff was very polite and room was amazing. Bar and pool on roof was awesome.
The Hilton Canopy is a modern hotel with nice rooms, comfortable beds and no end to hot water and very courteous staff. Highest praise goes to the restaurant, Azulinda. The food was delicious and Luandra and Maggie showed personal interest in us.
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The staff is the BEST part of the sands! They are like family to us and keep us coming back all year. We also love the location of the resort, close to some amazing restaurants, shopping and only 20 minutes from the airport.
Food is awesome
The pool and location
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Where to stay in Cancun
Learn about the top neighbourhoods of Cancun
Riu Palace Kukulkan - Adults Only - All Inclusive
Located in Cancún, a 1-minute walk from Playa Marlin, Riu Palace Kukulkan - Adults Only - All Inclusive has accommodations with an outdoor swimming pool, free private parking, a fitness center and a garden. Among the facilities of this property are a restaurant, a shared lounge and room service, along with free WiFi throughout the property. The property has a hot tub, entertainment staff and a 24-hour front desk. The resort will provide guests with air-conditioned rooms with a closet, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a balcony and a private bathroom with a shower. Riu Palace Kukulkan - Adults Only - All Inclusive offers a buffet or American breakfast. The accommodation has a terrace. La Isla Shopping Mall is a 6-minute walk from Riu Palace Kukulkan - Adults Only - All Inclusive, while Cancun Government Palace is 8.7 miles from the property. Cancún International Airport is 11 miles away.
Multiple pools, since one closed due to some illness,etc. I also liked the multiple DJ?s and silent jam sessions on Thursday.
My favorite part about the hotel was the cleanliness as well as the room service.
Food was just ok
AVA Resort Cancun - All Inclusive
Located in Cancún, a 16-minute walk from Coral, AVA Resort Cancun - All Inclusive has accommodations with an outdoor swimming pool, free private parking, a fitness center and a private beach area. Featuring a kids' club, this property also welcomes guests with a restaurant, a water park and a terrace. The property provides a 24-hour front desk, airport transportation, a shared lounge and free WiFi. At the resort, the rooms include a desk. Buffet and continental breakfast options are available at AVA Resort Cancun - All Inclusive. The accommodation has a playground. La Isla Shopping Mall is 9.3 miles from AVA Resort Cancun - All Inclusive, while Cancun Government Palace is 12 miles from the property. Cancún International Airport is 5 miles away.
Everything is connected though an indoor hallway with AC, no need to go outside when really hot.
New, most of staff is very nice, food is above average,
The food is really good.
Grand Fiesta Americana Coral Beach Cancun - All Inclusive
This 5-star beachfront Cancun luxury hotel features a 40,000-square-foot full-service spa that offers full-body treatments, hydrotherapy and beauty services such as hair styling. The El Meco Mayan Ruins is 7 miles from the hotel. Grand Fiesta Americana Coral Beach Cancun - All Inclusive provides a gym with an ocean view. Nine fine-dining restaurants including a AAA Five Diamond french dining experience. Surcharge applies for Le Basilic. Bars are available with room service. Guests may also use the large outdoor pool along with a children’s club. The suites at Grand Fiesta Americana Coral Beach Cancun - All Inclusive include ocean front views or partial ocean views. Every suite features a private balcony and a seating area. For the guest’s convenience, a mini-bar and an in-room safe are also available. Local attractions near the Grand Fiesta Americana Coral Beach Cancun - All Inclusive the Dolphin Discovery Isla Mujeres 7 miles away. Chichen Itza and Xcaret are within driving distance of this hotel.
The food was outstanding.
This hotel had very beautiful, lush grounds that were very well cared for. The hotel room, all are sites, have beautiful views and are very large and comfortable. The beach is very calm. The two evening bartenders in La Joya were the best!!
The staff at this hotel is 5 star. Every employee we interacted with friendly and helpful. We had a couple requests and one maintenance issue that was addressed promptly. The property was spotless. The beach is clean and groomed.
Wyndham Garden Cancun Downtown
This hotel is located in Cancun, 8 minutes’ drive from the beach. It offers an outdoor pool, fitness center and elegant, air-conditioned rooms with free WiFi and flat-screen cable TV. The rooms at the Wyndham Garden Cancun Downtown feature tiled floors and modern décor. Each one comes with a coffee-maker, microwave and a private bathroom with hairdryer. Wyndham Garden Cancun Downtown offers a daily breakfast of waffles, cereal, fruit juice and coffee. Free coffee is available 24 hours a day. There is also a lobby bar with a big screen. You can drive to the Mayan ruins of Tulum in 90 minutes. Cancun Airport is a 15-minute drive away. Free parking is available at the hotel. The hotel offers a discount for the Cabana Beach Club.
Cleanliness and the price
Room was below average
Grt place to be near the activity of a busy everyday mvmt of a city/state that grows - walking to food is easy and rewarding either towards a great mall or local foods in the other direction- right on a Main St (Tulum st) so easy for bus arrival/car
Breathless Cancun Soul Resort & Spa® - All Inclusive - Adults Only
Located in Cancún, a few steps from Langosta, Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive provides accommodations with free bikes, free private parking, an outdoor swimming pool and a fitness center. With free WiFi, this 5-star resort has a terrace and a bar. The property features a hot tub, nightclub and room service. At the resort each room is equipped with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. Every room comes with a coffee machine, while some rooms are equipped with a balcony and others also offer sea views. Guest rooms include a closet. The breakfast offers buffet, continental or American options. At Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive you'll find a restaurant serving French, Italian and Mediterranean cuisine. Dairy-free and vegan options can also be requested. You can play table tennis at the accommodation, and car rental is available. Around the clock guidance is available at the reception, where staff speak English, Spanish and French. Cancun Government Palace is 3.6 miles from Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive, while Cancun Bus Station is 4.2 miles away. Cancún International Airport is 12 miles from the property.
The room was wonderful. The Exhale pool was beautiful but for members only.
Good food , great location, great staff and people
Rooms are nice .
Haven Riviera Cancun - All Inclusive - Adults Only
Located in Cancún, 15 miles from Cancun Government Palace, Haven Riviera Cancun - All Inclusive - Adults Only has accommodations with an outdoor swimming pool, free private parking, a fitness center and a garden. The property provides a private beach area, as well as a shared lounge and a terrace. Offering free WiFi throughout the property, the non-smoking resort has a hot tub and nightclub. At the resort the rooms are equipped with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. Every room is equipped with a coffee machine, while some rooms also feature a kitchenette with a fridge, a microwave and a minibar. All rooms in Haven Riviera Cancun - All Inclusive - Adults Only are equipped with slippers and an iPod docking station. Breakfast is available, and includes buffet, continental and Full English/Irish options. At the accommodation you'll find a restaurant serving Italian, Mediterranean and Mexican cuisine. Vegetarian, vegan and gluten-free options can also be requested. You can play tennis at this 5-star resort, and car rental is available. Speaking German, English, Spanish and French at the 24-hour front desk, staff are always on hand to help. Cancun Bus Station is 15 miles from Haven Riviera Cancun - All Inclusive - Adults Only, while La Isla Shopping Mall is 17 miles from the property. Cancún International Airport is 7.5 miles away.
Spacious pools - not packed and fairly easy to get chairs (no waking up at the break of dawn). Pool servers and restaurant staff were AMAZING - if it was not for them our vacation would have not been great at all.
convenient location, beautiful atmosphere and great food options
This hotel was so wonderful. We upgraded to the serenity club and it was worth it!!
Riu Cancun - All Inclusive
Facing the beachfront, Riu Cancun - Adults Only - All Inclusive offers 3-star accommodations in Cancún and features a garden, private beach area and shared lounge. The property has a bar, as well as a restaurant serving Italian cuisine. The resort provides an outdoor swimming pool, hot tub, entertainment staff and a 24-hour front desk. The resort will provide guests with air-conditioned rooms offering a closet, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. Riu Cancun - Adults Only - All Inclusive has certain rooms with sea views, and each room includes a balcony. The accommodation offers a buffet or American breakfast. Caracol is a few steps from Riu Cancun - Adults Only - All Inclusive, while La Isla Shopping Mall is 2.9 miles away. Cancún International Airport is 14 miles from the property.
The staff was so friendly ! I felt safe and welcomed . The check in process was easy . The food was amazing every day from breakfast lunch and dinner . I loved the daily activities and music . Will definately come back and stay again !
None of it Staffing and management are corrupt and thieves
Clean, beautiful, convenient, beachfront, everything!!
Krystal Cancun
Located in Cancún, a few steps from Playa Forum, Krystal Cancun provides accommodations with an outdoor swimming pool, free private parking, a garden and a terrace. Among the facilities of this property are a restaurant, a kids' club and room service, along with free WiFi. The property has entertainment staff and a 24-hour front desk. At the resort each room comes with air conditioning, a seating area, a flat-screen TV with cable channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. Guest rooms include a closet. Guests at Krystal Cancun can enjoy a buffet breakfast. The accommodation has a playground. La Isla Shopping Mall is 2.6 miles from Krystal Cancun, while Cancun Government Palace is 6.5 miles away. Cancún International Airport is 14 miles from the property.
Friendly staff in all departments. Ocean view was beautiful.
The view and the staff!
The beaches were lovely.
Riu Caribe - All Inclusive
Located in Cancún, a few steps from Langosta, Riu Caribe - All Inclusive provides accommodations with free bikes, free private parking, an outdoor swimming pool and a fitness center. Among the facilities of this property are a restaurant, a kids' club and a shared lounge, along with free WiFi throughout the property. The property has a 24-hour front desk, an ATM and currency exchange for guests. The resort will provide guests with air-conditioned rooms with a closet, a safety deposit box, a flat-screen TV, a balcony and a private bathroom with a shower. Guest rooms will provide guests with a minibar. Riu Caribe - All Inclusive offers a buffet or American breakfast. The accommodation has a terrace. Cancun Government Palace is 4.1 miles from Riu Caribe - All Inclusive, while Cancun Bus Station is 4.4 miles away. Cancún International Airport is 12 miles from the property.
staff was nice
The staff was very friendly and the views from my balcony were amazing
Cleaning service
The Hotel Zone is the flashiest part of Cancun, where you'll find the beachfront bars, trendy restaurants and dazzling nightclubs where the party never seems to end. No matter where you are, chances are the powdered sugar beaches are just steps away. Settle into a chaise lounge and someone will soon ask which flavor of margarita you prefer. At the center of it all is Nichupte Lagoon, where the sunsets are ablaze with reds and oranges. Cancun International Airport is about 14 miles southwest.
Riu Palace Peninsula - All Inclusive
Located in Cancún, a 7-minute walk from Tortuga Beach, Riu Palace Peninsula - All Inclusive has accommodations with an outdoor swimming pool, free private parking, a fitness center and a garden. Among the facilities of this property are a restaurant, a kids' club and a shared lounge, along with free WiFi throughout the property. The property has a hot tub, evening entertainment and room service. Buffet and American breakfast options are available at the resort. Riu Palace Peninsula - All Inclusive has a terrace. You can play table tennis at this 5-star resort, and the area is popular for diving and snorkeling. Speaking English and Spanish, staff at the 24-hour front desk can help you plan your stay. Cancun Government Palace is 4.3 miles from the accommodation, while La Isla Shopping Mall is 4.6 miles from the property. Cancún International Airport is 12 miles away.
We had some nice rooms with very good view and balcony.
Location, staff and food was excellent!
Beautiful environment,trees,beach. I could access another Riu hotels. I like ocean view balcony and jacuzzi of my room. Mexican, Italian and Krystal restaurant was good. Jacuzzi of spa was good but not working sauna.need to be repaired. Receptionist ni
Temptation Cancun Resort - All Inclusive - Adults Only
Experience nonstop activity at this exciting all-inclusive adults-only resort, located directly on the white-sand beach in Cancún and only a short distance from Cancún town center. Contemporary-décor rooms and suites feature private balconies or terraces along with stunning ocean or garden views. Enjoy in-room coffeemakers, satellite television and wireless internet access. Guests can enjoy daily entertainment and nightly sensual entertainment, themed parties, live music, fitness classes, nightclubs and sports games. Temptation Cancun Resort features 2 themed outdoor pools, relaxing massage services at the full-service spa. Enjoy a delicious meal from one of the Temptation Resort's 7 on-site restaurants, serving buffet or à la carte dishes. Sample a tropical cocktail or beverage from one of the 6 bars or take advantage of 24-hour room service. Temptation Cancun Resort is located over Kukulcan Boulevard in the Cancún’s hotel zone and less than 30 minutes’ drive from Cancún International Airport.
Each day was a theme party and things to do
Best things are the pool parties and theme nights!
People were very helpful
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only
Located in Cancún, Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only provides free WiFi. Boasting an outdoor swimming pool, this property is located a short distance from Coco Bongo and Cancun Convention Center. The resort offers a fitness center and a 24-hour front desk. At the resort, every room is equipped with a terrace. Each room is fitted with a private bathroom. At Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only the rooms are equipped with air conditioning and a flat-screen TV. A buffet breakfast is served every morning at the property. Guests can dine in the on-site restaurant, which serves a variety of International, Mexican and Steakhouse dishes. Level 18 Rooftop Cabana Lounge - Soak up the sun by the rooftop pool, unwind in an elegant cabana with your favorite cocktail and savor refined Mexican cuisine all while enjoying panoramic views of the Cancun shoreline. La Isla Shopping Mall is 2.1 mi from Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, while Cancun Government Palace is 6.8 mi away. Cancún International Airport is 15 mi from the property. When booking more than 6 rooms, different policies and additional supplements may apply. The reservations will be charged in full after 3 days of booking made
Hotel employee is the greatest butler
The breakfast buffet
The friendly staff! Fitness room was amazing - loved the kettlebells and how clean everything was inside the gym (smelled amazing too!).
If Cancun is shaped like an enormous number 7, then this unbroken string of gleaming white beaches makes up most of the leg. Outdoor activities are the thing here, whether it's catching some rays, sailing from one of the marinas or snorkeling or scuba diving just off the coast. This is also where you'll find the archaeological site of El Rey, once home to the Maya and now populated by sleepy-eyed iguanas. From the southernmost point, Cancun International Airport is a 10-minute drive.
The Westin Resort & Spa Cancun
Peacefully resting at the quiet end of Cancun's Hotel Zone, this luxury resort offers private white-sand beaches with breathtaking views of the Caribbean Sea and Nichupte Lagoon. Free WiFi is available throughout the property while Premium high-speed WiFi has an extra cost. The Westin features bright and airy guestrooms containing attractive contemporary decor. Feel welcomed with warm lighting, beautiful botanical arrangements, signature music, and the resort's calming white tea scent. Guests can enjoy a wide variety of international cuisine at one of the specialty restaurants on-site. From traditional Mexican food to exotic fruits and delicious fish and seafood. Every dining experience includes over the top Caribbean Sea views. Relax on the private beach or take a swim in one of the 4 outdoor pools. Be pampered at the on-site Heavenly Spa or enjoy a variety of leisure activities such as surfing, tennis, golf and more. Experience an unforgettable Cancun getaway at Westin.
Swimming pools
Friendly staff. Clean. Great AC comfortable beds.
The staff is very friendly
GR Solaris Caribe All Inclusive
Featuring Mediterranean architecture, this luxury resort is a 15-minute drive from Cancun Airport. It offers oceanfront hot tubs and private beach access, while spacious rooms have views and 32-inch flat-screen TVs. Guest rooms at the GR Solaris Caribe All Inclusive Resort include satellite TV. Each is furnished with a mini-bar, coffee facilities. Many dining options are available at the resort. Italian, Asian and Mexican cuisine is available and Café Solaris offers a breakfast buffet. Room service available with a fee of $5 USD. All-Inclusive GR Caribe Deluxe features a well equipped gym. Downtown Cancun is 20 minutes from the resort. GR Solaris Caribe All Inclusive is 15 minutes from the main shopping malls.
Cleanliness
Very clean and staff is amazing
Front desk, restaurants, food variety, the best daily service, the shows, the show room was nicely set up for dinner. Most of the waitresses were very serving great. One of the was, Leo, she was serving at the swimming pool. Quiet at night,
Hilton Cancun Mar Caribe All-Inclusive Resort
Located in Cancún, a 2-minute walk from San Miguelito Beach, Hilton Cancun Mar Caribe All-Inclusive Resort provides accommodations with an outdoor swimming pool, free private parking, a fitness center and a garden. With a shared lounge, the 5-star resort has air-conditioned rooms with free WiFi. The property has evening entertainment and a kids' club. At the resort, rooms come with a desk. Every room has a safety deposit box, while some rooms will provide you with a terrace and others also provide guests with sea views. All guest rooms in Hilton Cancun Mar Caribe All-Inclusive Resort are equipped with a flat-screen TV and free toiletries. A buffet breakfast is available at the accommodation. At Hilton Cancun Mar Caribe All-Inclusive Resort you'll find a restaurant serving American, Brazilian and Italian cuisine. Vegan and gluten-free options can also be requested. The resort has a playground. Speaking English and Spanish, staff are ready to help around the clock at the reception. La Isla Shopping Mall is 3.7 miles from Hilton Cancun Mar Caribe All-Inclusive Resort, while Cancun Government Palace is 11 miles away. Cancún International Airport is 8.7 miles from the property.
The room and the staff
The dining options were terrific. Loved the adult only whirlpools overlooking the beach.
Ocean quality
About 20 miles from Cancun and Playa del Carmen, Puerto Morelos shares a lot with its better-known neighbors, including miles of beautiful beaches. What this former fishing village in the northern section of the Riviera Maya doesn't have is the crowds. Smaller kids especially love the spider monkeys at the Crococun Zoo, while their older siblings and grown-ups might prefer snorkeling or scuba diving in the crystalline waters of Parque Nacional Arrecife Puerto Morelos.
Hilton Cancun, an All-Inclusive Resort
Located in Cancún, 17 miles from Cancun Government Palace, Hilton Cancun, an All-Inclusive Resort provides accommodations with free bikes, free private parking, an outdoor swimming pool and a fitness center. Featuring a kids' club, this property also welcomes guests with a restaurant, a water park and a terrace. The property has evening entertainment and a shared lounge. At the resort all rooms come with air conditioning, a seating area, a flat-screen TV with cable channels, a safety deposit box and a private bathroom with free toiletries and a hairdryer. Selected rooms here will provide you with a kitchenette with a fridge and a minibar. Breakfast is available, and includes buffet, vegetarian and vegan options. Hilton Cancun, an All-Inclusive Resort has a playground. You can play table tennis at this 5-star resort. Languages spoken at the reception include English and Spanish, and guests are invited to request information on the area when needed. Cancun Bus Station is 17 miles from the accommodation, while La Isla Shopping Mall is 19 miles away. Cancún International Airport is 8.7 miles from the property.
The staff and the food
I had read some negative reviews about this place and I?m glad I ignored them. The food was great, the room was spacious, pools were nice. I would definitely go back.
Staff was very friendly
Waldorf Astoria Riviera Maya
Located in Cancún, 14 miles from Cancun Government Palace, Waldorf Astoria Riviera Maya provides accommodations with an outdoor swimming pool, free private parking, a fitness center and a garden. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi. There's a hot tub, entertainment staff and an ATM. The resort will provide guests with air-conditioned rooms offering a closet, a coffee machine, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. Guest rooms at Waldorf Astoria Riviera Maya are equipped with a seating area. Breakfast is available, and includes à la carte, continental and American options. Cancun Bus Station is 14 miles from the accommodation, while La Isla Shopping Mall is 15 miles away. Cancún International Airport is 6.2 miles from the property.
Excellent 5 star hotel, but it's too quiet. There's is no entertainment in the evening. Exceptional staff but food is overpriced.
Moon Palace Cancun - All Inclusive
Located in Cancún, 9.3 mi from Cancun Underwater Museum, Moon Palace Cancun - All Inclusive features accommodations with free bikes, free private parking, an outdoor swimming pool and a fitness center. Among the various facilities are a garden, a shared lounge, as well as a terrace. The accommodations provides a 24-hour front desk, airport transfers, a kids' club and free WiFi. The resort will provide guests with air-conditioned rooms offering a desk, a coffee machine, a mini-bar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. At Moon Palace Cancun - All Inclusive the rooms include bed linen and towels. Guests at the accommodations can enjoy a continental or an American breakfast. At Moon Palace Cancun - All Inclusive you will find a restaurant serving American, Brazilian and Indian cuisine. Vegetarian, dairy-free and vegan options can also be requested. The resort offers a children's playground. You can play billiards, table tennis and mini-golf at this 5-star resort, and the area is popular for cycling. Moon Palace Cancun - All Inclusive features amenities such as an on-site business center, sauna and hot tub. Beto Avila Stadium is 14 mi from the accommodations, while Cancun Government Palace is 15 mi from the property. The nearest airport is Cancún International Airport, 6.8 mi from Moon Palace Cancun - All Inclusive.
Location is good
Service was excellent. Lots of activities!
Excellent food/meals, super clean, extremely responsive staff, bilingual, well maintained.
Frequently Asked Questions
Top Tips
- Book your hotel 60-90 days before arrival to secure optimal rates. Prices often drop 18-25% at around 75 days out from their peak.
- Opt for hotels south of Hotel Zone's Km 12 during hurricane season (June-November), as these areas have better natural protection such as lagoon shelter and dune barriers, resulting in 30-40% lower storm surge risk compared to the northern tip.
- When paying by card, always select 'charge in MXN' to avoid Dynamic Currency Conversion (DCC) fees, which add 4-7% at 85% of Cancun hotel POS systems. This also applies at ATMs and restaurants.
- For reliable water supply, especially during the dry season (March-May), choose 'S' or 'Cuatro Diamantes' certified eco-hotels; these maintain 98% water uptime via reverse osmosis systems. Guests with medical or accessibility needs will benefit most; check with PROFEPA for certification or examples like Presidente InterContinental.
- Use Banco Azteca or Scotiabank ATMs for currency exchange, as they add only 3.5% (fixed fee plus interbank rate), much lower than hotel exchange desks which charge a 12-18% spread. For safety, use ATMs inside busy areas or hotel lobbies.
- Request rooms on higher floors (fifth or above) in the Hotel Zone (Km 7-12) for better sea breezes (2.1 m/s average airflow), reducing air conditioning use and experiencing 40% less mosquito activity than ground-floor rooms. Higher floors also provide improved ocean views.
- Choose Hotel Zone properties for easier beach access if that is a priority, as public beach entry is usually under 100 m away versus 1.5-2.2 km from Benito Juárez (downtown) hotels. Downtown locations offer better access to local culture and markets.
- Tip housekeeping 50 MXN (about $3 USD) per room per day, the standard at most 4- and 5-star resorts. Leave cash daily on the pillow or desk.
- Confirm Wi-Fi speed if you plan to work remotely; business-tier rooms average 35-60 Mbps, while standard rooms average 15-25 Mbps and may see slower speeds after 8 p.m. Ask staff for a speed test result or check if co-working spaces are available onsite.
- Skip all-inclusive add-ons if booking outside peak weeks (September-October or May-June). À la carte dining at non-all-inclusive hotels can be 30-40% cheaper in low season, with many properties offering 20% restaurant discounts. Explore local cuisine for extra value.
- Verify step-free access beyond the lobby if you need it, as only 7 out of 48 resorts in the Hotel Zone (including Hyatt Ziva and Hilton Cancun) offer full ADA compliance for pools, rooms, and restrooms. Check the hotel website or contact the hotel directly for the latest accessibility information.
- Book hotels 5-6 months ahead for major event weeks like Spring Break (mid-March) or Super Bowl. Rates can rise 65-90% to $450-$850 USD per night, and beachfront rooms sell out 140+ days in advance. Sign up for price alerts or waitlists to increase your options.
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