
Hotel Deals in Riviera Maya from $23
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Property Name
Guest Rating
Stars
Cities
- Playa Del Carmen
Brands
- BAHIA PRINCIPE
- Barceló Hotels
- El Dorado
- Hoteles Catalonia
- Independent
- No brand
- No Brand
- Palladium Hotel Group
- Riu Hotels and Resorts
- Xcaret Hotels
Property Types
- Hotel
- Resort
Room and overall location
The food, drinks and cleanliness.
Food is great
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Everything
Staff, beach, grounds
The amenities, the staff, the food, the pools, the room! Beautiful resort! Only thing that would make it better is included shuttle service at this hotels price point.
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Swim out and jetted tub, great food, nice rooms
Service was amazing!! Food was delicious!
Everyone extremely nice and accommodating. Its more chill.
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The pools and the beach was ver nice. Hotel was very clean.
Service was excellent. German, the attendant serving drinks poolside made this a very enjoyable vacation.
It was clean. There was lots to do. Staff was wonderful. Location was close to downtown and a cab only cost $10. The resort provided plenty of fun entertainment.
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Very clean, very friendly staff and quiet beautiful natural surroundings
The size was perfect, accomodations were updated due to an injury and the Experience Staff.
Staff; smaller size; dining options; spa
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Hotel employee was the best, most accommodating waiter, understanding of our dietary needs (one vegan, one vegetarian gluten free). the hostess was great there. Hotel employee at the bar of Tentazione was awesome, loved the spa, and butlers helpful.
Location was amazing food was awesome.
The staff really make this hotel! the beach waitress, our butlers waiter at Gaucho. The grounds are beautiful and carts make the whole complex easy to navigate.
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I love that the staff was so friendly and very helpful.
The food was much better than most all inclusives
The food is great for an all inclusive, there are pools everywhere and the staff couldn¿t be friendlier
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The key to your room was on your bracket. The beach and hotel were beautiful. Pool was great.
The beach, locación, staff
The beach was the best part!
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Atmosphere
I really liked the buffet
Overall cleanliness of the property
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Attentive staff was great.
The location is very good
I love the staff, the location and the overall people it attracts to the resort.
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Beach, availability of chairs, food was good but got repetitive, party/family atmosphere out at the pools
The beach is clean
The pool and Beach area, the staff were really frendily always greeting us and asking If we need anything.
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The grounds were beautiful!!!
The staff was very welcoming and the food was delicious!
Staff and service
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The location was amazing! I LOVED walking through the jungle! It is large enough that you can be away from the crowds or you can hang out in The Plaza and listen to the music.
The best of this resort was 1.) food quality and variety 2.) customer service 3.) cleanliness. We are vegetarians and most definitely found few vegan vegetarian options in all restaurants. Each building has its own ambassador for that building guests!!!
I loved how every villa had a pool
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Loved the pool and how well communication was!
Overall the staff was very good with the exception of the check in management
The room was perfect!!
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Beach, staff
Beach and pool
Beach and pool were beautiful. Lots of chairs available to use. Resort was very clean. Staff were hardworking and helpful. Food was average but fine. Very close to main drag in PDC. Situated in a pretty neighborhood. Good value.
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The nightly entertainment
The coffee shop and beach
The staff was outstanding! I loved the proximity of the rooms to the pools and beach access. The buffet was delicious - especially the fruit and salad selections. Mikes Coffee was a hit. The entertainment was amazing
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Great dinners. Clean resort great value
Absolutely the worst all inclusive we have been to in Mexico! A couple of the restaurants were OK but that's it
The room was very nice and the ac was great. The property was very pretty and not too large.
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I like the Laguna pool area.
friendly staff even if they were sometimes inefficient - like calling for room service or checking in
The pools were nice.
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Staff, service and buffet
The staff and customer service was excellent.
Loved the location and the rooms were beautiful. The beach was beautiful and the pools atmosphere was great.
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Activities
Staff was very friendly and service oriented Buffet had delicious food with changing themes on a daily base Rooms were very clean, but somewhat dated but well maintained - shower was updated with great water pressure
Worse experience ever!
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Overall it was very nice, comfortable, with friendly staff and good food.
Room was by the beach
Food was good, staff was amazing and activities on the resort was good.
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All the amenities
Great staff and beautiful landscape
The service wasn?t accommodating. The food was not good at all. For what I paid it really wasn?t worth it. Find yourself another hotel that?s much cheaper and pay for the parks if you really want to
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Excursions you could book straight from the hotel were awesome.
L odeur de la chambre,ammoniac,nous sommes malades apr�s une nuit.La salet�s et l �tat de d�labrement de la chambre nous a surpris! Les services payants,vraiment pay�s $---. Pour une nuit,les bars qui ferm � 1 ham et le p?tit cochon ferm� lors de notre
good food, booze, layout
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The beach area
It is on the beach
Very comfortable. Food was very good. Drinks were excellent. Location is perfect.
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It?s so open and beautiful. There?s lots to do there.
The hotel and location were great.
Close to XCARET parks, beach pool very nice !
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Location, pool area, beach area
The helpfulness of the staff.
Everything!!!! The staff was friendly and very helpful!!
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The hotel was the perfect size to easily navigate. The hotel was clean and very pretty.
staff was very nice everywhere we went. Big Time!!! beach is well located and pools are great. rooms very clean and spacious. everything working good
Friendly and very welcoming.
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The rooms and resort layout and construction were great. Lots of really nice pools. Really good bartenders.
The staff are a significant component to this being a wonderful experience for me.
Quiet comfortable
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Location! Was about an hour and some minutes from the airport which makes a secluded resort for beach access.
Large property that is private yet doesn¿t feel like a compound. Everything is well cared for and staff were terrific the entire stay.
The staff from the Buffet are VERY friendly! The food is very good. A lot of option to choose from. Pools are wide and spacious. Attractions and shows at the theatre are Awesome!
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beautiful grounds and great tropical vibe
I like everything about the hotel
Only the room and animals
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Where to stay in Riviera Maya
Learn about the top neighbourhoods of Riviera Maya
One of the Riviera Maya's top shopping destinations, Playa del Carmen has its own Fifth Avenue. Here it's called Quinta Avenida, and it's a pedestrian-only strip lined with souvenir shops, laid-back bars and tree-shaded restaurants. At night it has a street-party atmosphere. The beaches here are stunning, with wide swaths of sand disappearing into the azure waters. If you're headed to Cozumel, you can catch the frequent ferries in Playa del Carmen. Cancun International Airport is 35 miles north.
On the southern coast of the Riviera Maya, this resort area sits on a crescent-shaped bay. Akumal began as a retreat for snorkelers and scuba divers, and still draws many visitors intent on seeing the underwater world. Nature lovers head to the nearby Centro Ecologico Akumal, which protects endangered green sea turtles. To the south is nearby Tulum, home to one of the area's most spectacular Mayan sites.
About 20 miles from Cancun and Playa del Carmen, Puerto Morelos shares a lot with its better-known neighbors, including miles of beautiful beaches. What this former fishing village in the northern section of the Riviera Maya doesn't have is the crowds. Smaller kids especially love the spider monkeys at the Crococun Zoo, while their older siblings and grown-ups might prefer snorkeling or scuba diving in the crystalline waters of Parque Nacional Arrecife Puerto Morelos.
Frequently Asked Questions
What are the typical check-in and check-out times for hotels in Riviera Maya?
What taxes and mandatory fees should I expect on my Riviera Maya hotel bill?
How much do nightly hotel rates change between low and high season in the Riviera Maya?
How do Playa del Carmen, Tulum, and Puerto Morelos compare for hotel price, walkability, and transit access?
Is hotel Wi-Fi and coworking infrastructure sufficient for remote work in Riviera Maya?
What lodging-related safety concerns or scams should travelers watch for in Riviera Maya?
What are common payment, deposit, and currency-conversion practices at Riviera Maya hotels?
What are the norms for adult-only, family, child, and pet policies in Riviera Maya hotels?
Top Tips
- Book Riviera Maya hotels 3 to 6 months ahead for high season (December-April) to avoid 20-50% price surges, especially at properties such as Grand Hyatt Playa del Carmen or Iberostar. Many major resorts run early booking promotions during these months; check direct hotel sites for advance deals.
- Expect 16% VAT and a 5% hotel occupancy tax added to room rates. All-inclusive options often group these for 10-15% savings versus à la carte at Tulum resorts such as Dreams Tulum. Always confirm if taxes and fees are included at booking.
- Hotels in Playa del Carmen typically offer 20-30% lower nightly rates than Tulum and provide better-lit public spaces, which can reduce petty theft risks. Look for chains along Quinta Avenida and choose properties with 24-hour security for added peace of mind.
- Request step-free access in advance, as around 70-80% of large resorts (such as Hard Rock Hotel Riviera Maya) offer accessible rooms and ramp access. Email your hotel at least 2 to 4 weeks prior to confirm features such as elevator proximity or visual alarms.
- Use in-room safes to secure valuables; timeshare sales pitches often occur in lobbies or club areas, with pricing 10-20% higher than advertised. Report any unsolicited offers to the front desk or hotel security promptly.
- Choose EarthCheck-certified hotels, such as Barcelo Maya or select eco-resorts in Xpu-Ha, where rainwater harvesting reduces water use by 30-40% in the March-May dry season, supporting Riviera Maya’s environmental regulations.
- Withdraw pesos at bank-affiliated ATMs outside hotel grounds. Rates from street ATMs in Playa del Carmen can save 20-30% on fees compared to in-hotel machines, but always check for official bank logos and cover your PIN when entering it.
- If you need stable connectivity for remote work, check Wi-Fi speeds before booking, as most resorts provide 20-50 Mbps but speeds may dip during evening peaks in high-occupancy hotels. Inquire about premium or dedicated Wi-Fi plans if reliable internet is critical for your stay.
- Standard tipping at local restaurants is 10-15%. In all-inclusive resorts such as those managed by Aventura or Palladium, tip staff directly in pesos for transparent distribution, since pooled tip practices can differ by property.
Hotels in Riviera Maya
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