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Property Name
Guest Rating
Stars
Brands
- BAHIA PRINCIPE
- Barceló Hotels
- El Dorado
- Hoteles Catalonia
- Independent
- No brand
- No Brand
- Palladium Hotel Group
- Riu Hotels and Resorts
- Sandos Hotels
Property Types
- Hotel
- Resort
The nature, culture, food, and location
Room and overall location
The food, drinks and cleanliness.
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Staff and food
The grounds were beautiful!!!
The staff was very welcoming and the food was delicious!
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Swim out and jetted tub, great food, nice rooms
Service was amazing!! Food was delicious!
Everyone extremely nice and accommodating. Its more chill.
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I love the layout and different areas to relax.
Everything
Staff, beach, grounds
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Very clean, very friendly staff and quiet beautiful natural surroundings
The size was perfect, accomodations were updated due to an injury and the Experience Staff.
Staff; smaller size; dining options; spa
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Attentive staff was great.
The location is very good
I love the staff, the location and the overall people it attracts to the resort.
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Location and the all inclusive for their parks and accessibility
More communication
All the amenities
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Atmosphere
I really liked the buffet
Overall cleanliness of the property
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I love that the staff was so friendly and very helpful.
The food was much better than most all inclusives
The food is great for an all inclusive, there are pools everywhere and the staff couldn¿t be friendlier
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The pools and the beach was ver nice. Hotel was very clean.
Service was excellent. German, the attendant serving drinks poolside made this a very enjoyable vacation.
It was clean. There was lots to do. Staff was wonderful. Location was close to downtown and a cab only cost $10. The resort provided plenty of fun entertainment.
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Loved the pool and how well communication was!
Overall the staff was very good with the exception of the check in management
The room was perfect!!
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This hotel is very close to the airport, 20-25 minute drive. Food was very good.
The staff were terrific and my room with a hot tub on the porch was outstanding
The location was perfect- about 25 mins from the airport. The resort itself was beautiful.
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Hotel employee was the best, most accommodating waiter, understanding of our dietary needs (one vegan, one vegetarian gluten free). the hostess was great there. Hotel employee at the bar of Tentazione was awesome, loved the spa, and butlers helpful.
Location was amazing food was awesome.
The staff really make this hotel! the beach waitress, our butlers waiter at Gaucho. The grounds are beautiful and carts make the whole complex easy to navigate.
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It?s so open and beautiful. There?s lots to do there.
The hotel and location were great.
Close to XCARET parks, beach pool very nice !
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Loved the staff (restaurants, pool, & entertainment especially)!! Hotel employee took incredibly care of us at Rinc�n & Spice. Hotel employee while dining at Spice as well!
Excellent location, very friendly staff
Everything was spectacular, everything very clean, the attention from the moment you walk through the door is exceptional. All employees are very attentive and with very good manners.
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Beach, availability of chairs, food was good but got repetitive, party/family atmosphere out at the pools
The beach is clean
The pool and Beach area, the staff were really frendily always greeting us and asking If we need anything.
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beautiful grounds and great tropical vibe
I like everything about the hotel
Only the room and animals
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Great dinners. Clean resort great value
Absolutely the worst all inclusive we have been to in Mexico! A couple of the restaurants were OK but that's it
The room was very nice and the ac was great. The property was very pretty and not too large.
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The beach area
It is on the beach
Very comfortable. Food was very good. Drinks were excellent. Location is perfect.
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The rooms and resort layout and construction were great. Lots of really nice pools. Really good bartenders.
The staff are a significant component to this being a wonderful experience for me.
Quiet comfortable
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Staff, service and buffet
The staff and customer service was excellent.
Loved the location and the rooms were beautiful. The beach was beautiful and the pools atmosphere was great.
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Activities
Staff was very friendly and service oriented Buffet had delicious food with changing themes on a daily base Rooms were very clean, but somewhat dated but well maintained - shower was updated with great water pressure
Worse experience ever!
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I like the Laguna pool area.
friendly staff even if they were sometimes inefficient - like calling for room service or checking in
The pools were nice.
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Overall it was very nice, comfortable, with friendly staff and good food.
Room was by the beach
Food was good, staff was amazing and activities on the resort was good.
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The location.
The hospitality, the room service was unbelievable..
Grounds were beautiful! Main lobby was gorgeous. Staff was nice. Pushy on getting their version of a "time share"
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The staff were terrific! Cleanliness of resort. The three shows we saw during our stay were great.
Getting a real tropical feel walking through the tree covered paths, the wildlife, the cow and donkey, the nature signs and ability to honor Loved Ones with messages on strips of ribbon. The evening shows were good as well.
the location, the beach and the shows were great and we had a great day fishing with the captains working for the hotel.
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The location was amazing! I LOVED walking through the jungle! It is large enough that you can be away from the crowds or you can hang out in The Plaza and listen to the music.
The best of this resort was 1.) food quality and variety 2.) customer service 3.) cleanliness. We are vegetarians and most definitely found few vegan vegetarian options in all restaurants. Each building has its own ambassador for that building guests!!!
I loved how every villa had a pool
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Lo mejor la animaci¿n. Todas las noches un show distinto y muy bueno. La comida bien. No me gust¿ la habitaci¿n, el ba¿o abierto, prendes la luz y despertas a la otra persona. La limpieza un 5, los mozos mala atenci¿n, excepto Sergio del buffet LaHa
The staff, location and food.
The staff was very friendly. From the check in, bartenders, to staff working in restaurants. The pools and beach were lovely also.
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The hotel was the perfect size to easily navigate. The hotel was clean and very pretty.
staff was very nice everywhere we went. Big Time!!! beach is well located and pools are great. rooms very clean and spacious. everything working good
Friendly and very welcoming.
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Where to stay in Riviera Maya
Learn about the top neighbourhoods of Riviera Maya
Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only
At Hotel Xcaret Arte - All Parks - All Fun Inclusive, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit.Arrange your trips to and from the airport using the hotel's convenient transportation services booking. Car hire and shuttle offerings at the hotel simplify arranging your excursions, explorations, and additional activities in Los Dos Compadres. Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as express check-in or check-out, luggage storage and safety deposit boxes.At the hotel, their ticket service and tours is also capable of assisting with booking tickets and securing reservations for entertainment and adventures. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Hotel Xcaret Arte - All Parks - All Fun Inclusive.Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room.Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the Hotel Xcaret Arte - All Parks - All Fun Inclusive. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones.Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience.A few accommodations at Hotel Xcaret Arte - All Parks - All Fun Inclusive also include unique design elements like a balcony or terrace. A number of rooms feature television for guest amusement and enjoyment. In certain rooms, the hotel offers visitors access to a refrigerator, bottled water, a coffee or tea maker and mini bar.Hotel Xcaret Arte - All Parks - All Fun Inclusive offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. At Hotel Xcaret Arte - All Parks - All Fun Inclusive, each day commences with a scrumptious breakfast offered at no additional cost. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent within the hotel's bar and nightclub may prove to be just as entertaining as venturing out with your fellow adventurers.At Hotel Xcaret Arte - All Parks - All Fun Inclusive, affordable refreshments are available 24/7 through the convenient vending machines on-site.At Hotel Xcaret Arte - All Parks - All Fun Inclusive, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At the hotel, a wide range of enjoyable activities ensures that there's never a dull moment during your visit. Don't miss out on the easily reachable beach in the vicinity. Conclude your days in complete tranquility by paying a visit to massage, hot tub, salon, steam room, spa and sauna for ultimate relaxation. At Hotel Xcaret Arte - All Parks - All Fun Inclusive, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At Hotel Xcaret Arte - All Parks - All Fun Inclusive, the poolside bar provides an excellent incentive to enjoy extended hours in your swimwear. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.
The nature, culture, food, and location
Room and overall location
The food, drinks and cleanliness.
Secrets Maroma Beach Riviera Cancun - All Inclusive-Adults only
Secrets Maroma Beach Riviera Cancun is a AAA's 5 Diamond Award Winner property with 13 outdoor pools, 6 à la carte gourmet restaurants, a buffet restaurant, a Coco Café, a Barefoot Grill and a Preferred Beach Club exclusive for Preferred Club guests. Restaurants that request dress code casual elegance are Bordeaux,Himitsu, Oceana, Portofino, Seaside Grill and World Café. Dress code casual elegance – Long pants required for men. No sleeveless shirts or flip-flops. Sneakers/ tennis shoes or dress sandals, dress shirts with short sleeves or collared shirts. It also offers a wide variety of on-site activities like yoga and scuba lessons. Featuring hot tubs, furnished terraces, and mini-bars, the suites at this adult-only have flat-screen cable TV. The marble bathrooms provide toiletries, bathrobes and a hairdryer. The restaurants at Secrets Maroma have different specialties like buffet services, Mexican cuisine, Asian delicacies, French dishes, Italian specialties and grilled meals. Other activities that this all-inclusive offers are dance lessons, beach and pool volleyball, water aerobics, and archery, among others. Cancun’s nightlife entertainment area is only 30 minutes drive from Secrets Maroma, and Playa del Carmen can be reached in a 15-minute drive. Tulum Archaeological Site is 50 minutes drive away. Cancun International Airport is 25 mi away.
Swim out and jetted tub, great food, nice rooms
Service was amazing!! Food was delicious!
Everyone extremely nice and accommodating. Its more chill.
Secrets Akumal Riviera Maya - Adults Only-All Inclusive
Prime Beachfront Location Secrets Akumal Riviera Maya in Akumal offers direct beachfront access with Akumal Beach less than 0.6 mi away. Guests enjoy stunning sea views and a serene beach setting. Exceptional Facilities The resort features a spa, swimming pool with a view, fitness center, sun terrace, and lush gardens. Additional amenities include a tennis court, yoga classes, and scuba diving opportunities. Comfortable Accommodations Rooms offer air-conditioning, balconies, and private bathrooms with free WiFi. Guests can relax in the hot tub, enjoy the mini-bar, and take advantage of the 24-hour front desk and concierge services. Dining Experience Dining options include a restaurant serving French, Italian, Mexican, and international cuisines, a pool bar, and a coffee shop. Breakfast is available in continental, American, buffet, vegan, and gluten-free styles.
I love the layout and different areas to relax.
Everything
Staff, beach, grounds
Valentin Imperial Riviera Maya-All Inclusive-Adults Only
On a one-half mile stretch of private beach in Playa Secreto in the Riviera Maya, this only-adult, all-inclusive resort has spa services and a variety of on-site dining and entertainment options. Valentin Imperial Maya All Inclusive is an environmentally friendly property and features rooms with jetted bathtubs and balconies. The rooms include free high-speed internet access, as well as iPod docking stations. Breakfast and lunch are served at the beachfront sit-down restaurant. The resort's main buffet restaurant serves breakfast and lunch. For dinner, guests can choose from 7 sit-down restaurants, which serve Italian, French, Japanese, Indonesian, Mexican, steak dishes and seafood. The property arranges kayaking, snorkeling or scuba diving. On spot, guests can relax with a massage in the full-service spa. Among other features, guests can find an outdoor swimming pool and tennis courts. Valentin Imperial Maya All Inclusive is a 25-minute drive from International Cancun Airport, a 30-minute drive from Cancun and only a 20-minute drive from Playa del Carmen.
Staff and food
The grounds were beautiful!!!
The staff was very welcoming and the food was delicious!
Wyndham Alltra Playa del Carmen Adults Only All Inclusive
Prime Location Wyndham Alltra Playa del Carmen Adults Only All Inclusive in Playa del Carmen offers a 3-minute walk to Playa del Carmen Beach. Cozumel International Airport is 22 mi away. Exceptional Facilities Guests enjoy a private beach area, beachfront, rooftop swimming pool, spa facilities, fitness center, sun terrace, restaurant, bar, and free WiFi in public areas. Comfortable Accommodations Rooms feature air-conditioning, private bathrooms, tea and coffee makers, hairdryers, work desks, and TVs. Additional amenities include sea views, terraces, balconies, and free toiletries. Dining Experience The resort offers a buffet breakfast, brunch, lunch, and dinner with American, Italian, Mexican, pizza, sushi, international, and barbecue grill cuisines. Evening entertainment includes live music and themed dinner nights. Guest Services Highly rated for its attentive staff and excellent service support, the resort provides private check-in and check-out, a 24-hour front desk, concierge, and tour desk.
Attentive staff was great.
The location is very good
I love the staff, the location and the overall people it attracts to the resort.
Riu Palace Riviera Maya - All Inclusive
Prime Beachfront Location Riu Palace Riviera Maya in Playa del Carmen offers direct beachfront access with stunning sea views. Playacar Beach is an 8-minute walk away, providing ample opportunities for relaxation and leisure. Exceptional Facilities Guests enjoy a year-round outdoor swimming pool, spa facilities, fitness center, and lush gardens. Additional amenities include a terrace, restaurant, bar, and free WiFi, ensuring a comfortable and enjoyable stay. Comfortable Accommodations Rooms feature air-conditioning, private balconies, and modern amenities such as mini-bars and flat-screen TVs. Free on-site private parking and a 24-hour front desk enhance convenience for all visitors. Dining Experience The family-friendly and romantic restaurant serves Italian, Japanese, Mexican, and international cuisines. Breakfast includes champagne, local specialties, and fresh pastries, while lunch, dinner, and high tea cater to diverse preferences.
The pools and the beach was ver nice. Hotel was very clean.
Service was excellent. German, the attendant serving drinks poolside made this a very enjoyable vacation.
It was clean. There was lots to do. Staff was wonderful. Location was close to downtown and a cab only cost $10. The resort provided plenty of fun entertainment.
Riu Tequila - All Inclusive
Comfortable Accommodations Rooms feature air-conditioning, terrace or balcony, private bathroom, and modern amenities including mini-bar, TV, and wardrobe. Exceptional Facilities Guests enjoy spa facilities, sauna, year-round outdoor swimming pool, tennis court, and free WiFi. Additional amenities include a fitness room, kids' pool, and children's playground. Dining Experience The resort offers Italian, Asian, and international cuisines at its restaurant, complemented by a bar and pool bar. Breakfast includes champagne, local specialties, and fresh pastries. Prime Location Located in Playa del Carmen, the resort is an 8-minute walk from Playacar Beach and 21 mi from Cozumel International Airport. Nearby attractions include Xcaret and Xel-Ha.
Atmosphere
I really liked the buffet
Overall cleanliness of the property
The Reef Playacar Resort & Spa-Optional All Inclusive
Beachfront Location The Reef Playacar Beach Resort & Spa - All Inclusive in Playa del Carmen offers direct beachfront access with Playacar Beach just a 4-minute walk away. Guests enjoy stunning sea views and easy beachfront relaxation. Spa and Wellness The resort features a spa and wellness center, sauna, and fitness center. Wellness packages and beauty services enhance the relaxation experience, while the swimming pool with a view provides a refreshing retreat. Dining and Entertainment A family-friendly restaurant serves American, Italian, and international cuisines, offering brunch, lunch, dinner, and high tea. Evening entertainment includes live music and karaoke, while free WiFi is available throughout the property. Activities and Amenities Guests can participate in yoga classes, aerobics, cycling, and snorkeling. Additional facilities include a tennis court, kids' pool, and free bicycles. The resort provides a 24-hour front desk, concierge service, and free on-site private parking.
The beach area
It is on the beach
Very comfortable. Food was very good. Drinks were excellent. Location is perfect.
Riu Lupita - All Inclusive
Elegant Accommodations Riu Lupita in Playa del Carmen offers 5-star comfort with spacious family rooms and balconies. Each room features air-conditioning, a private bathroom, and modern amenities. Exceptional Facilities Guests enjoy spa facilities, a fitness center, tennis court, and a year-round outdoor swimming pool. Free WiFi is available throughout the resort, ensuring connectivity. Dining Experience The resort serves American and buffet breakfasts with champagne, local specialties, and fresh pastries. Dining options include Italian, Mexican, and international cuisines at the restaurant and bar. Leisure Activities Activities include fitness classes, windsurfing, and snorkeling. Additional amenities include a lounge, kids' pool, and evening entertainment. Convenient Location Located 21 mi from Cozumel International Airport, Riu Lupita offers easy access to the beach and nearby attractions. Guests appreciate the attentive staff and excellent service.
Activities
Staff was very friendly and service oriented Buffet had delicious food with changing themes on a daily base Rooms were very clean, but somewhat dated but well maintained - shower was updated with great water pressure
Worse experience ever!
One of the Riviera Maya's top shopping destinations, Playa del Carmen has its own Fifth Avenue. Here it's called Quinta Avenida, and it's a pedestrian-only strip lined with souvenir shops, laid-back bars and tree-shaded restaurants. At night it has a street-party atmosphere. The beaches here are stunning, with wide swaths of sand disappearing into the azure waters. If you're headed to Cozumel, you can catch the frequent ferries in Playa del Carmen. Cancun International Airport is 35 miles north.
Ocean Maya Royale Adults Only - All Inclusive
Prime Beachfront Location Ocean Maya Royale Adults Only - All Inclusive in Playa del Carmen offers a private beach area and beachfront access. Guests enjoy a year-round outdoor swimming pool, lush gardens, and a tennis court. Exceptional Facilities The resort features spa facilities, a fitness center, and a modern restaurant serving Italian, Japanese, local, and international cuisines. Additional amenities include a bar, pool bar, and games room. Comfortable Accommodations Rooms offer sea or garden views, balconies, air-conditioning, and private bathrooms. Guests benefit from free WiFi, mini-bars, and private pools. Guest Services Highly rated for its attentive staff and excellent service support. The resort provides a 24-hour front desk, concierge, and entertainment staff. Cancún International Airport is 28 mi away.
Very clean, very friendly staff and quiet beautiful natural surroundings
The size was perfect, accomodations were updated due to an injury and the Experience Staff.
Staff; smaller size; dining options; spa
Hotel Xcaret Mexico - All Parks - All Fun Inclusive
Hotel Xcaret Mexico - All Parks - All Fun Inclusive offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by resort.Should you require transportation to or from the airport, resort is able to organize it prior to your arrival date. Services offered by car hire and shuttle at the resort ensure effortless exploration of Los Dos Compadres.Visitors can take advantage of complimentary parking directly at the resort. Reception services such as concierge service, express check-in or check-out and luggage storage are available to accommodate your requirements. Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the resort's ticket service and tours.Traveling with minimal baggage is achievable at Hotel Xcaret Mexico - All Parks - All Fun Inclusive, as the resort's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay. Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary.The resort maintains a completely smoke-free zone, providing a breathable atmosphere.Smoking is limited to specified smoking zones.Each accommodation at Hotel Xcaret Mexico - All Parks - All Fun Inclusive is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the resort offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction. At Hotel Xcaret Mexico - All Parks - All Fun Inclusive, the uniquely tailored rooms provide a configuration choice resembling a balcony or terrace.In select rooms, guests can enjoy a touch of amusement with the availability of television for their entertainment.Rest assured, in a few chosen rooms, you will find the convenience of a coffee or tea maker, bottled water and mini bar at your disposal. Maintain your cleanliness and comfort using a hair dryer, toiletries, bathrobes and towels available in select guest restrooms. Begin your holiday on a high note. At Hotel Xcaret Mexico - All Parks - All Fun Inclusive, your mornings are greeted with a delightful, free breakfast.Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within resort.Should you prefer not to venture out for a meal, the enticing culinary choices at resort are always available for your satisfaction.Experience an unforgettable evening with your fellow travelers just a short distance away, at resort's bar.Throughout the day and evening, grab a bite to eat from resort's self-service vending machines whenever you please. Indulge in the numerous pursuits available at Hotel Xcaret Mexico - All Parks - All Fun Inclusive.Experience the unique private beach at resort, offering exceptional direct access to the ocean just for you.Unwind after a long day by stopping by massage, hot tub, salon, solarium, steam room, spa and sauna to rejuvenate your senses.Each day at resort, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps. Bypass the formal attire and choose a laid-back mixed drink or brew at resort's waterside lounge.For individuals who don't want to skip their exercise routine, visiting the resort fitness center ensures you maintain your vitality and wellness.
Location and the all inclusive for their parks and accessibility
More communication
All the amenities
Hyatt Zilara Riviera Maya - All-Inclusive - Adults Only
Prime Location Hyatt Zilara Riviera Maya Adults Only All-Inclusive in Playa del Carmen offers direct beachfront access and a year-round outdoor swimming pool. Guests enjoy stunning sea views and a serene swimming pool environment. Exceptional Facilities The resort features spa facilities, a fitness center, sun terrace, tennis court, and free WiFi. Additional amenities include a steam room, beauty services, and a minimarket. Comfortable Accommodations Rooms offer air-conditioning, private bathrooms, balconies, and sea views. Guests can relax in the modern restaurant serving Italian, sushi, international, Latin American, and Caribbean cuisines. Guest Services Highly rated for its attentive staff and excellent service support, the resort provides a 24-hour front desk, concierge service, and evening entertainment.
Loved the pool and how well communication was!
Overall the staff was very good with the exception of the check in management
The room was perfect!!
On the southern coast of the Riviera Maya, this resort area sits on a crescent-shaped bay. Akumal began as a retreat for snorkelers and scuba divers, and still draws many visitors intent on seeing the underwater world. Nature lovers head to the nearby Centro Ecologico Akumal, which protects endangered green sea turtles. To the south is nearby Tulum, home to one of the area's most spectacular Mayan sites.
TRS Yucatan Hotel - Adults Only- All Inclusive
TRS Yucatan Hotel is located on Mexico’s renowned Riviera Maya, 30 minutes away from Playa del Carmen. This adults-only hotel is well-suited for getaways with couples or groups of friends. The hotel offers sea views and private beach club. Guests have access to a butler service 24 hours a day, a VIP beach and exclusive bars with premium drinks. Suites at the Royal Suites Yucatan by Palladium include garden views and a hydromassage bath. A living area and a sofa bed are also available in the suites. The rooms are also equipped with an iPod docking station. The Yucatan by Palladium Royal Suites provides on-site dining at 2 bars and the restaurant. Swimming is available in pool and at the private beach. There is also a fitness center on site. Guided tours of Chichén Itzá and the Blue Cenote of Sammulá are a just a short drive from the Yucatan.
Hotel employee was the best, most accommodating waiter, understanding of our dietary needs (one vegan, one vegetarian gluten free). the hostess was great there. Hotel employee at the bar of Tentazione was awesome, loved the spa, and butlers helpful.
Location was amazing food was awesome.
The staff really make this hotel! the beach waitress, our butlers waiter at Gaucho. The grounds are beautiful and carts make the whole complex easy to navigate.
Catalonia Riviera Maya Resort & Spa- All Inclusive
Prime Beachfront Location Catalonia Riviera Maya Resort & Spa- All Inclusive in Puerto Aventuras offers a private beach area and beachfront access. Guests enjoy sea views and direct beachfront access. Exceptional Facilities The resort features a spa, fitness center, water sports, tennis court, and a year-round outdoor swimming pool. Additional amenities include a garden, terrace, restaurant, bar, and free WiFi. Comfortable Accommodations Rooms offer air-conditioning, private bathrooms, balconies, and garden or sea views. Family rooms and amenities such as mini-bars and work desks ensure a comfortable stay. Dining Experience The family-friendly restaurant serves Italian, Mexican, Asian, international, and barbecue grill cuisines. Breakfast is a buffet, and lunch and dinner are available in a variety of settings. Nearby Attractions Bahia Xcacel Beach is a 4-minute walk away, and Cozumel International Airport is 24 mi from the resort. Guests appreciate the attentive staff and beach access.
Great dinners. Clean resort great value
Absolutely the worst all inclusive we have been to in Mexico! A couple of the restaurants were OK but that's it
The room was very nice and the ac was great. The property was very pretty and not too large.
Catalonia Royal Tulum Beach & Spa Resort Adults Only - All Inclusive
Prime Beachfront Location Catalonia Royal Tulum Beach & Spa Resort Adults Only in Xpu Ha offers direct beachfront access with a private beach area. Guests enjoy stunning garden views and a year-round outdoor swimming pool. Exceptional Facilities The resort features a fitness center, spa facilities, and a hot tub. Additional amenities include a terrace, restaurant, bar, and free WiFi. Comfortable Accommodations Rooms are equipped with air-conditioning, balconies, and private bathrooms. Guests benefit from free on-site private parking, a 24-hour front desk, and concierge service. Dining Experience A buffet breakfast is served daily, offering American, Italian, Mexican, Spanish, Steakhouse, and international cuisines. Evening entertainment includes themed dinner nights. Nearby Attractions Xpu Ha Beach is a 7-minute walk away, and Cozumel International Airport is 25 mi from the resort.
Staff, service and buffet
The staff and customer service was excellent.
Loved the location and the rooms were beautiful. The beach was beautiful and the pools atmosphere was great.
About 20 miles from Cancun and Playa del Carmen, Puerto Morelos shares a lot with its better-known neighbors, including miles of beautiful beaches. What this former fishing village in the northern section of the Riviera Maya doesn't have is the crowds. Smaller kids especially love the spider monkeys at the Crococun Zoo, while their older siblings and grown-ups might prefer snorkeling or scuba diving in the crystalline waters of Parque Nacional Arrecife Puerto Morelos.
El Dorado Royale - Catamaran, Cenote & More Inclusive- Adults Only
Great care is taken to ensure guests experience comfort through top-notch services and amenities.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.The resort offers shuttle amenities to assist you in discovering your desired offerings in Puerto Morelos.When arriving by car, you'll be grateful for the on-site complimentary parking at resort.The resort offers reception amenities including concierge service, luggage storage and safety deposit boxes to ensure a comfortable stay for guests.Should you require it, the tours can even assist you in booking tickets and securing reservations for the finest shows and events in the vicinity.Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire resort. Smoking is permitted solely in the specified smoking zones allocated by resort.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at resort come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind.Several chosen accommodations at El Dorado Royale, All & More Inclusive Adults Only have a balcony or terrace incorporated into the room design. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs.Within specific rooms, a coffee or tea maker, bottled water and mini bar is conveniently available for your use.Understanding the significance of bathroom facilities in enhancing visitor contentment, resort offers a hair dryer, toiletries, bathrobes and towels within a few chosen chambers. How about kicking off each day of your getaway with a delicious cup of coffee? At the resort, relish in the invigorating taste of a freshly brewed, excellent coffee.Various excellent meal offerings at resort ensure that enticing and easily accessible options are constantly available. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Throughout the day, engage in the entertaining activities available at El Dorado Royale, All & More Inclusive Adults Only.Make sure to discover the readily available beach at resort. Unwind and conclude each day delightfully by stopping by massage, salon, steam room, spa and sauna, ensuring a soothing experience.Unwind by the pool at resort and cherish a leisurely moment.Enjoy a refreshing beverage al fresco at resort's poolside bar savoring your preferred concoction.Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by resort.
I love that the staff was so friendly and very helpful.
The food was much better than most all inclusives
The food is great for an all inclusive, there are pools everywhere and the staff couldn¿t be friendlier
Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort
Prime Beachfront Location Royalton Splash Riviera Cancun, an Autograph Collection All-Inclusive Resort in Cancún, offers direct beachfront access with stunning sea views. Guests can relax on the sun terrace or take a dip in the year-round outdoor swimming pool. Exceptional Facilities The resort features spa facilities, a fitness center, tennis court, and a lush garden. Additional amenities include a waterpark, yoga classes, and a kids' club, ensuring a comfortable and enjoyable stay for all ages. Comfortable Accommodations Rooms are equipped with air-conditioning, private bathrooms, and modern amenities such as mini-bars and flat-screen TVs. Guests can enjoy sea or garden views from balconies or terraces, providing a relaxing environment. Dining Experience The resort offers a variety of dining options, including a French restaurant, Italian restaurant, and Mexican restaurant. Breakfast is available as continental, American, buffet, full English/Irish, vegan, and gluten-free, catering to diverse dietary needs.
This hotel is very close to the airport, 20-25 minute drive. Food was very good.
The staff were terrific and my room with a hot tub on the porch was outstanding
The location was perfect- about 25 mins from the airport. The resort itself was beautiful.
Royalton Reserve Paraiso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive
Prime Beachfront Location Royalton Reserve Paraíso de la Bonita, A Luxury Collection Resort, Riviera Maya, Adult All-Inclusive in Puerto Morelos offers a private beach area and beachfront access. Guests enjoy sea views and a saltwater swimming pool. Comfortable Accommodations Rooms feature air-conditioning, private bathrooms, balconies, and free WiFi. Additional amenities include a coffee machine, TV, and wardrobe. Dining Experience The resort serves Mediterranean, Mexican, international, Latin American, and barbecue grill cuisines. Breakfast is available à la carte, and dining options include lunch and dinner. Vegetarian, vegan, gluten-free, and dairy-free meals are catered to. Leisure and Wellness Guests can relax at the spa, sauna, sun terrace, and hot tub. The resort provides a fitness room, hammam, and yoga classes. Nearby Attractions Playa Petempich is just a few steps away, and Cancún International Airport is 9.3 mi from the property.
Frequently Asked Questions
What are the typical check-in and check-out times for hotels in Riviera Maya?
What taxes and mandatory fees should I expect on my Riviera Maya hotel bill?
How much do nightly hotel rates change between low and high season in the Riviera Maya?
How do Playa del Carmen, Tulum, and Puerto Morelos compare for hotel price, walkability, and transit access?
Is hotel Wi-Fi and coworking infrastructure sufficient for remote work in Riviera Maya?
What lodging-related safety concerns or scams should travelers watch for in Riviera Maya?
What are common payment, deposit, and currency-conversion practices at Riviera Maya hotels?
What are the norms for adult-only, family, child, and pet policies in Riviera Maya hotels?
Top Tips
- Book Riviera Maya hotels 3 to 6 months ahead for high season (December-April) to avoid 20-50% price surges, especially at properties such as Grand Hyatt Playa del Carmen or Iberostar. Many major resorts run early booking promotions during these months; check direct hotel sites for advance deals.
- Expect 16% VAT and a 5% hotel occupancy tax added to room rates. All-inclusive options often group these for 10-15% savings versus à la carte at Tulum resorts such as Dreams Tulum. Always confirm if taxes and fees are included at booking.
- Hotels in Playa del Carmen typically offer 20-30% lower nightly rates than Tulum and provide better-lit public spaces, which can reduce petty theft risks. Look for chains along Quinta Avenida and choose properties with 24-hour security for added peace of mind.
- Request step-free access in advance, as around 70-80% of large resorts (such as Hard Rock Hotel Riviera Maya) offer accessible rooms and ramp access. Email your hotel at least 2 to 4 weeks prior to confirm features such as elevator proximity or visual alarms.
- Use in-room safes to secure valuables; timeshare sales pitches often occur in lobbies or club areas, with pricing 10-20% higher than advertised. Report any unsolicited offers to the front desk or hotel security promptly.
- Choose EarthCheck-certified hotels, such as Barcelo Maya or select eco-resorts in Xpu-Ha, where rainwater harvesting reduces water use by 30-40% in the March-May dry season, supporting Riviera Maya’s environmental regulations.
- Withdraw pesos at bank-affiliated ATMs outside hotel grounds. Rates from street ATMs in Playa del Carmen can save 20-30% on fees compared to in-hotel machines, but always check for official bank logos and cover your PIN when entering it.
- If you need stable connectivity for remote work, check Wi-Fi speeds before booking, as most resorts provide 20-50 Mbps but speeds may dip during evening peaks in high-occupancy hotels. Inquire about premium or dedicated Wi-Fi plans if reliable internet is critical for your stay.
- Standard tipping at local restaurants is 10-15%. In all-inclusive resorts such as those managed by Aventura or Palladium, tip staff directly in pesos for transparent distribution, since pooled tip practices can differ by property.
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