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The staff
Excellent location in downtown Cuenca. Room was clean and the hotel staff was courteous.
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3+ Star Hotel
Good customer service; excellent breakfast.
great attentive staff
Staff was accommodating and corteous, family friendly.
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2 Star Hotel
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3 Star Hotel
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3 Star Hotel
It is a very beautiful building with a nice location. The wifi was fast and consistent. When I needed to change hotels, the staff helped me find another hotel with an available room.
Conveniently located downtown, close to everything. Friendly staff, good food, decent amenities.
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4 Star Hotel
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4 Star Hotel
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3 Star Hotel
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3 Star Hotel
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3 Star Hotel
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4 Star Hotel
Great location staff is really nice.
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3 Star Hotel
It's the theme. Having no TVs at rooms and more social activities to do was definitely a new and positive experience
A unique space, just not for us. I saw other rooms that were nice but ours was run down.
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4 Star Hotel
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4 Star Hotel
Disappointed. If i have to wright what i liked, i guess it would be staff...
The location was amazing. It exceeded all expectations. Breakfast was great.
Location was great. Clean rooms and good breakfast. Very helpful staff.
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4 Star Hotel
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3 Star Hotel
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3 Star Hotel
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3 Star Hotel
I liked the helpful attitude of the staff. My son'splane was late so they extended my stay. Very helpful. Continental breakfast was good.. Heat the bread, it makes a difference.
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3 Star Hotel
Best location in town, a block away from the cathedral. Family owned business trying very hard to do things right. Super kind staff always ready to help. Beautiful hotel, boutique style, great architecture and decor.
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