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Property Name
Guest Rating
Stars
Cities
- Shinjuku, Tokyo
Brands
- Hilton
- Independent
- Indigo Hotel
- Sheraton
- Westin
Property Types
- Hotel
- Resort
The location was wonderful, everything else not so much.
I liked that it was on the top floor, and that I couldn't hear the street traffic.
It had everything I needed from tooth brushes to razors and toothpaste. The bathroom was awesome too.
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The shower was powerful.
Near a few train stations.
Staff was consistently helpful and gracious and the location is quiet and convenient to both walking and mass transit.l
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Ammentities. Station proximity. Views
Room service was highly attentive
Location next to train station. Lots of amenities on property.
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The location, proximity of subway, grocery store, easy checkout, and dinning area
Nice and clean the staff was very friendly
Location, nice customer service
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Very convenient location to different transportation and places to eat. We got the moderate double room and its pretty decent size room for Tokyo (we can open two large luggages at the same time!) would definitely stay there again!
Bath :public bath Location Newness
Excellent location, helpful staff
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The location. Very easy and close access to Shinjuku-Gyoemmae station, very convenient to access all areas of Tokyo. 15 minute walk to Shinjuku. Convenient shops very close by.
It was very clean, housekeeping & hotel services were thoughful & excellent services; fresh towels, robes & amenities given daily although housekeeping cleaning is every 3rd day. Front desk staff were all very polite and helpful.
Staff was kind and helpful when they could. Location is close to an useful station. The spa was nice.
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Unfriendly staff- even at breakfast no one even greets you, very different to other hotel cultures in Japan
Location, cleanliness & friendly and helpful staff.
Clean & location.
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provides breakfast on site
Location to very busy area.
Location was great.
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The hotel is in a great location, just a short walk from Shinjuku Station. It’s surrounded by plenty of restaurants and shopping malls. The breakfast buffet is delicious, with a wide variety of options. We’ll definitely stay here again in the future!
Proximity to transportation was excellent. Very clean hotel with welcoming staff.
Great location. Staff were friendly. room was clean
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The location. The amount of stuff for kids to do.
They clean the room everyday.
It's proximity to Disneyland.
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Location, staff and ambience
GREAT location. Nice room with amazing blackout curtains. Very nice and helpful staff. Electric kettle in the room and they provided coffee and tea bags.
Location is amazing
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Excellent location and clean rooms
Central to shinjuku station.
It was close to the nightlife which i enjoyed
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Staff was very nice and always had fresh towels and items ready for me in the morning. Great location about a 10 min walk to the MRT.
Clean, cozy, comfy
Overall cleanliness was great! And I?ve stayed at another APA hotel location in Japan, I recommend this hotel especially for tourists/foreigners. Also the amenities are good as well.
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This hotel was quite convenient as the train station was right outside and 7-11 and Family Mart was very close by.
Friendly staff. Quiet room. Good breakfast
The staff was excellent.
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Location and Bar
The proximity to Ktown was nice.
Great location, hotel had some nice features.
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The Onsen and amenity's in the room were wonderful!
The politeness of the personnel
I like the everyday towels, yukata and toiletries supplies. Accessible laundry, mini store, microwave. Almost all of everyday neccessities was provided. Front desk and housekeeping staff were courteous and prompt to respond to our request & concerns.
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Washer dryer in the room
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The room and bathroom were quite large compared to most Japanese hotel rooms, but empty of furniture. Nightstands would have been appreciated by each bed as there were none and maybe a sofa. There were only two chairs and a low table.
Ocean view
The hotel had shuttle to the airport and to train station so you can get into Tokyo, the lobby was clean and staff was nice and friendly.
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Walking distance to transportations. Nice HOT shower.
The room and landscaping.
Big room and quite location
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Location is good
The view was unbeatable. Laundry service was inexpensive and convenient. Excellent location, very close to Shibuya station and right above a mall with many restaurants and stores.
The view!!! My daughter was super impressed and stoked about the Shibuya cross walk that we can see from the above! Also, the staff were all well trained, very polite, friendly and nice. It was absolutely pleasant experience.
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The location, and the staff of this hotel.
Breakfast and location
It's right next to Sunshine City
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The convenience of being at the Haneda airport. As it is located at the terminal it has the conveniences of not only its own onsite restaurant but everything available at Haneda Terminal Two.
Happy friendly check in even at 1:30 am.
All the little things out provided including slippers, razors, a sleeping gown... So much stuff.
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Clean and quiet, great amenities
Very clean, great amenities
The view was nice.
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Customer service was great (minus the extra charge for the child).
The location was incredibly convenient to not only the convention center but it's within walking distance of the Aeon Mall, as well.
The staff is extremely friendly
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Friendly staff and a great restaurant on site.
Location is excellent, and the breakfast was fantastic and fresh.
Many different faces
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Location and predictability. APA hotels are always good.
Its location and the plethora of business in its surround areas.
Location and staff were excellent!
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The Grand Nikko Tokyo Daiba is beautiful hotel and the staff is exceptionally polite and helpful. The room was huge with a king bed that looked like 2 queens with all the necessary things that you might need. Close to train to city.
The room cleaning
Bus services directly from airport
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Perfect quiet location: 10min walk to Tokyo Station & 10min walk to Ginza. Easy access to all public transportation. Helpful staff. Cleaned every day. Nice modern room. Big shower with separate sink & toilet. Can do laundry, tracking time on TV.
The location is perfect, and the room sizing for a Tokyo is great. 1 suitcase and 2 backpacks with still enough room to move around.
Location was really good. 15 min walk to Tokyo station and really close to the ginza line as well.
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Location and cleanliness
The location is incredibly convenient since it's next to a major train hub. Ueno district itself has a wonderful street-food culture and many museums.
Girls at the front counter are extremely kind and very respectful. They are knowledgeable about the local area and help with directions and restaurants, etc. Hotel is well located in Ueno.
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The location is great, in Ueno, close to market, Zoo, park, shopping, and subway.
Location is very convenient
Great location and friendly and helpful staff. Breakfast was simple but good.
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Where to stay in Tokyo
Learn about the top neighbourhoods of Tokyo
Frequently Asked Questions
What are typical check-in and check-out times for hotels in Tokyo, and how flexible are they?
What taxes and mandatory fees apply to hotel stays in Tokyo?
How does seasonality affect mid-range hotel pricing in Tokyo?
How do hotel prices and walkability compare between Shinjuku, Shibuya, and Asakusa?
What is typical hotel Wi-Fi speed in Tokyo, and is coworking space access common?
Are there recurring lodging-related scams or safety issues in Tokyo?
How do major events impact hotel pricing and availability in Tokyo?
What percentage of hotels in central Tokyo have step-free access, and what accessibility gaps persist?
How prevalent are sustainability certifications among Tokyo hotels?
What are typical payment norms for hotels in Tokyo regarding card use, deposits, and DCC risks?
What is the cancellation policy trend for flexible versus advance-purchase rates in Tokyo?
What are standard child and pet policies in Tokyo hotels?
Is remote work viable in Tokyo hotels, and what infrastructure supports it?
Are there culturally specific lodging etiquettes in Tokyo hotels?
Top Tips
- Book your hotel 30–90 days ahead for cherry blossom season (late March to early April) and 2–3 months ahead for Golden Week (late April to early May) to avoid inventory tightness in central wards like Chiyoda and Shinjuku. For popular dates, confirm cancellation terms before booking to allow for flexibility.
- Select hotels within a 5–12 minute walk of major JR or Yamanote Line stations such as Shinjuku, Shibuya, Tokyo, or Ikebukuro. This typically keeps your city transfers within 10–30 minutes and provides quick access to popular attractions and shopping.
- For the fastest airport access, stay near Ueno or Nippori for the Narita Skyliner (about 41 minutes to Narita Airport), or near Hamamatsucho or Shinagawa for Haneda Airport (13–20 minutes by monorail or Keikyu Line). Verify your departure terminal early, as some hotels provide free shuttle reservations for guests.
- Business hotel single rooms are typically compact at 10–14 square meters. Book a 'twin' or 'deluxe' room (20–30 square meters) if you require a workspace for remote work or have larger luggage.
- Most hotels offer check-in from 15:00 and check-out at 10:00–11:00. Early check-in usually incurs a fee (about 50–100% of a single night's rate). Request free luggage storage or day-use room options if arriving early or departing late.
- Carry a 7-Eleven-compatible debit or credit card or cash. Seven Bank ATMs in 7-Eleven stores accept most foreign cards 24/7, while Japan Post ATMs operate mainly during regular banking hours. Daily ATM withdrawal limits may differ from your home country, so verify your limit in advance.
- Tipping is not customary in Tokyo, including hotels and restaurants. Luxury hotel restaurants or banquets may add an automatic service charge of 10–15% to your bill.
- If you have visible tattoos, confirm tattoo-friendly policies or request a private or reserved onsen timeslot (often for an additional fee) before booking hotels with communal baths or onsens, as policies vary. Some hotels offer private bath options that are more inclusive for guests with tattoos or accessibility needs.
- Hotel Wi-Fi speeds range from 20–100+ Mbps, but can vary. For reliable connectivity, especially for work, consider a local eSIM or pocket Wi-Fi, available for rent at the airport or some hotel front desks.
- Research noise levels by micro-neighborhood. Areas like Kabukichō (Shinjuku) and some of Roppongi have street noise past midnight, while hotels on the west side of Shinjuku or near department stores are generally quieter. For reduced street noise, request a room on a higher floor.
- Use Yamato/TA-Q-BIN (takkyubin) to send luggage between airports, hotels, and ryokans within Tokyo. Delivery typically costs 800–1,500 JPY (approx. $6–$11 USD) per medium bag, and most major hotels can arrange this service at the front desk.
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