Renaissance Reno Downtown Hotel

Renaissance Reno Downtown Hotel

Renaissance Reno Downtown Hotel Image
3 Star
Hotel Guest Rating: 7.4/10
One South Lake Street
Reno, NV 89501

Hotel Guest Rating for Renaissance Reno Downtown Hotel in Reno

# 13 of 35 hotels in Reno
Based on 211 reviews from guests who stayed at the
Renaissance Reno Downtown Hotel
Overall Quality Score
user rating 7.4.0
7.4
Hotel Cleanliness
user rating 8.1.0
8.1
Hotel Staff
user rating 7.8.0
7.8
Location of Hotel
user rating 8.1.0
8.1
Hotel Dining
user rating 7.2.0
7.2
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Hotel Guest Reviews of the Renaissance Reno Downtown Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Bridget from Redding, CA
September 12, 2017
Couple
10.0
Located directly on River and easy access to Beautiful river trail for jogging and bicycling. Also enjoyed the bar/lounge area of bocce ball , ping-pong and corn hole game activities
The air conditioner was very loud when it kicked on and off throughout the night even with the fan on constant run otherwise everything was perfect
Family Traveling with Young Children
Mike from Nicholasville, KY
September 5, 2017
Family Traveling with Young Children
10.0
Best hotel experience I have had in quite some time. Staff went above and beyond, the room was fantastic, and the beds were quite comfortable.
Solo Traveler
Verified Hotel Guest from Pleasanton, CA
August 29, 2017
Solo Traveler
10.0
Everything was new. Staff was friendly. Room was clean. Had all the amenities that I was looking for.
Room could have used more lighting. A/C was kinda loud.
Couple
Verified Hotel Guest from Sacramento, CA
August 22, 2017
Couple
7.0
The renovations are very nice
Room was not ready an hour after check in time and I was forced to wait for my room.
Group Traveler
Verified Hotel Guest from San Francisco, CA
August 15, 2017
Group Traveler
9.0
Customer service/front desk was great, Room service is delicious, hotel amentitirs are a 10 (nice gym/swimming pool)
the ac in room 511 was leaking. A large chunk of the carpet was wet. Didn't bother changing rooms because we were already situated (in other words, lazy) Stepping on the wet floor w/socks is not so nice. Other than that I enjoyed his hotel
Couple
Deona from Hayward, CA
August 15, 2017
Couple
10.0
The beds were like sleeping on a cloud. The room was quiet. It was clean and the shower was large. The front desk was very welcoming and friendly. We loved the artwork the most!
A giant picture of a salmon on the ceiling. (It was funny and weird.)
Couple
Charles from Placerville, CA
July 18, 2017
Couple
6.0
The bed was very comfortable, and they also had a pet bed for my dog.
Yes. The $50 per fee was buried and difficult to find. This should be announced on the initial booking page. I have experienced $20 pet fees but $50 is high. If I had known the $50 amount up front, I would have explore other options.
Couple
Justin from San Francisco, CA
June 20, 2017
Couple
9.0
Nicely renovated and very pleasant environment
Toilets are very close to the shower. And mandatory charge for WiFi
Business Traveler
Verified Hotel Guest from Henderson, NV
February 25, 2017
Business Traveler
5.0
The rooms were modern. Attractive.
They were in the middle of remodeling. No provisions were made to provide a place to sit in the lobby. A few of us were meeting in the lobby, and there was no comfortable place to wait and to work. No place nearby for food, and no morning snacks.
Solo Traveler
David from Norwalk, CT
October 5, 2016
Solo Traveler
9.0

This guest did not leave comments about this hotel.

Reviews of Renaissance Reno Downtown Hotel
(1 - 10 of 50 reviews)
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