Best Western El Grande Inn

Best Western El Grande Inn

Best Western El Grande Inn Image
3 Star
Hotel Guest Rating: 7.2/10
15135 Lakeshore Drive
Clearlake, CA 95422

Hotel Guest Rating for Best Western El Grande Inn in Clearlake

# 1 of 4 hotels in Clearlake
Based on 29 reviews from guests who stayed at the
Best Western El Grande Inn
Overall Quality Score
user rating 7.2.0
7.2
Hotel Cleanliness
user rating 7.9.0
7.9
Hotel Staff
user rating 7.5.0
7.5
Location of Hotel
user rating 7.6.0
7.6
Hotel Dining
user rating 9.2.0
9.2
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Hotel Guest Reviews of the Best Western El Grande Inn

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Solo Traveler
Nikolas from Lynnwood, WA
September 6, 2017
Solo Traveler
6.0
Big rooms
Needs security for noisy and disruptive people as well. Get new friendly servers in restaurant.
Family Traveling with Young Children
Milton from Pueblo, CO
July 27, 2017
Family Traveling with Young Children
10.0
Very comfortable and clean.
There was some ceiling discoloration.
Family Traveling with Young Children
Verified Hotel Guest from Norwalk, CT
June 20, 2017
Family Traveling with Young Children
8.0
Location, rooms where clean.
The Jacuzzi had a lot of bugs not that clean.
Business Traveler
Richard S from Norwalk, CT
June 5, 2017
Business Traveler
2.0
Clean Rooms helpful staff.
Noisy clients in room next door, had to call front desk twice to resolve, no sleep, also noisy air conditioner, could not use because of level of noise, had to open window, and then there was other noise from outside HVAC equipment. Couldn't win
Group Traveler
Brian from Reno, NV
April 3, 2017
Group Traveler
9.0
The rooms were large and pretty clean. The front staff person was very friendly and helpful. Sent us to a great Mexican restaurant for dinner.
The walls were a little thin... could definitely hear everything happening outside the room.
Solo Traveler
Athena from Clearlake, CA
January 2, 2017
Solo Traveler
6.0
Pretty atrium
The pool was muggy and smelled mildewy..I didn't want to get in it... One of the main reasons I got the room.. Otherwise I would have went somewhere else
Verified Hotel Guest from San Jose, CA
December 21, 2016
3.0
Open spacious
No security, rear doors are unlocked, homeless sleeping in the stairways, elevator broken, hot tub closed, Internet connection down. No offer on any discount or future stays etc. For a top rated hotel in this area more is expected for this price.
Family Traveling with Teens
Verified Hotel Guest from Everett, WA
September 21, 2016
Family Traveling with Teens
10.0
The things that I love the most of the hotel was that it was clean, organize, and it was quiet.
The staff were kind of rude and unfriendly. Not to much friendly.
Family Traveling with Young Children
Cheryl from Richmond, CA
July 6, 2016
Family Traveling with Young Children
6.0
rooms were very nice and we liked the indoor pool
the staff in restaurant had personal friends and family member's hanging out with them and they also do not have a kids menu , the food is over priced also the waitress gave me a dirty glass and when I told her she stated that's what happens when shes OFF
Couple
Gerrilyn from Seal Beach, CA
June 13, 2016
Couple
4.0
Bed was awful.
Reviews of Best Western El Grande Inn
(1 - 10 of 10 reviews)
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