Best Western Big Bear Chateau

Best Western Big Bear Chateau

Best Western Big Bear Chateau Image
3 and 1/2 Star
Hotel Guest Rating: 8.3/10
42200 Moonridge Road
Big Bear Lake, CA 92315

Hotel Guest Rating for Best Western Big Bear Chateau in Big Bear Lake

# 2 of 350 hotels in Big Bear Lake
Based on 88 reviews from guests who stayed at the
Best Western Big Bear Chateau
Overall Quality Score
user rating 8.3.0
8.3
Hotel Cleanliness
user rating 8.6.0
8.6
Hotel Staff
user rating 8.7.0
8.7
Location of Hotel
user rating 9.0.0
9.0
Hotel Dining
user rating 6.7.0
6.7
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Hotel Guest Reviews of the Best Western Big Bear Chateau

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Claudia from Laguna Niguel, CA
January 4, 2018
Family Traveling with Young Children
9.0

This guest did not leave comments about this hotel.

Couple
Amy from Redlands, CA
January 3, 2018
Couple
5.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Newport News, VA
November 24, 2017
Couple
10.0
Dog friendly. Central location. Friendly staff.
Mark from Las Vegas, NV
November 14, 2017
7.0
Location, good food! Clean,but let me check in early
No view room!
Couple
Jessica from West Covina, CA
October 4, 2017
Couple
9.0

This guest did not leave comments about this hotel.

Couple
Constance from Spring Valley, CA
September 14, 2017
Couple
10.0
Free made to order breaakfast
Family Traveling with Young Children
Kayla from Tustin, CA
July 11, 2017
Family Traveling with Young Children
5.0
Location. The room was decent and the hotel was nice. The breakfast included was nice but not spectacular.
The pool was very small and NOT heated. This is a mountain town so it has cooler temps. When you have kids and want to burn off a little energy the pool is what you look forward too. This was a HUGE disappointment.
Couple
Verified Hotel Guest from Laguna Niguel, CA
July 1, 2017
Couple
10.0
This BW has a very nice exercise room, pool and Jacuzzi. Also, the breakfast was excellent!
We love having the coffee maker in the room for our morning cup of coffee, but we had to place it on the floor to get near an outlet. Also, this is the first BW that didn't have a little fridge in the room, so we're glad we brought our cooler.
Dannielle from Los Angeles, CA
June 12, 2017
8.0
Great Breakfast included
Couple
Verified Hotel Guest from Carlsbad, CA
May 2, 2017
Couple
10.0
Beautiful lobby. They have the usual free breakfast buffet food, but freshly cooked eggs to order were a nice surprise. Enjoyed having a fireplace in the room which turned on with the flick of a switch. Free use of pool table and air hockey were fun.
Guests running up and down the hall were a little noisy.
Reviews of Best Western Big Bear Chateau
(1 - 10 of 21 reviews)
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