Renaissance Portsmouth-Norfolk Waterfront Hotel

Renaissance Portsmouth-Norfolk Waterfront Hotel

Renaissance Portsmouth-Norfolk Waterfront Hotel Image
3 and 1/2 Star
Hotel Guest Rating: 8.5/10
425 Water Street
Portsmouth, VA 23704

Hotel Guest Rating for Renaissance Portsmouth-Norfolk Waterfront Hotel in Portsmouth

# 1 of 4 hotels in Portsmouth
Based on 290 reviews from guests who stayed at the
Renaissance Portsmouth-Norfolk Waterfront Hotel
Overall Quality Score
user rating 8.5.0
8.5
Hotel Cleanliness
user rating 8.7.0
8.7
Hotel Staff
user rating 8.9.0
8.9
Location of Hotel
user rating 8.9.0
8.9
Hotel Dining
user rating 8.4.0
8.4
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Hotel Guest Reviews of the Renaissance Portsmouth-Norfolk Waterfront Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Verified Hotel Guest from Hamilton, Canada
October 17, 2017
9.0
Great rooms with amazing views. Top notch fitness room, pool, and other public areas. Adjacent to a ferry terminal. A great property.
The hotel will try to charge you for parking, even if you didn't park a car. They assume everyone arrives via vehicle.
Couple
Robert from Midlothian, VA
September 6, 2017
Couple
7.0
Location
Our room was not ready at our check-in time - we has to wait almost 1 hour before getting a room. The hotel guests next door to our room were very loud up in to the late night/ early morning hours.
Family Traveling with Young Children
Sean from Lawrenceville, GA
September 6, 2017
Family Traveling with Young Children
10.0
The beautiful view
Family Traveling with Young Children
Eddie from Mount Vernon, NY
September 5, 2017
Family Traveling with Young Children
8.0
The hotel is really right on the water and. Not to far from Norfolk which has a ton of places to eat ....very close to other hiways as well which made for easy travel...hotel had a lot of different events going on also has a paint n dip night
Hotel is definitely outdated and can use a face lift technology wise as well as furniture
Couple
Sean from Richmond, VA
September 3, 2017
Couple
5.0
Price mostly since the attention to details were greatly lacking
Being woken up at 4 in the morning by knocking to receive my bill
Business Traveler
Verified Hotel Guest from Charlottesville, VA
August 19, 2017
Business Traveler
8.0
The location on the water was nice.
There was major construction underway so finding the hotel was a challenge. I gave it a 7/10 for two reasons: 1. I was not told about the construction. 2. the hotel website does not mention the $10 parking fee
Family Traveling with Young Children
Viktor from Houston, TX
August 19, 2017
Family Traveling with Young Children
1.0
Downtown but don't go outside in the dark because the area is not the best.
They assume and automatically charge you for parking at a garage that the they don't even own and its city owned and parking is collected by the city at the parking booth. The some staff unfriendly, when u get ur room cleaned a pillow would be missing!
Ryan from Nags Head, NC
August 18, 2017
7.0
Great
Nope
Business Traveler
Verified Hotel Guest from Bowie, MD
August 15, 2017
Business Traveler
3.0
The staff is nice and I like the diversity. The lobby os beautiful with a great sitting area just beyond the front desk.
1. Location - hard to get to it; rundown or abandoned area 2. Had to pay $10 for parking on a weekend 3. Rooms are dated. Need new mattresses. Switched rooma due to sagging, worn out mattress. Both rooms had worn mattresses 4. Hard bar chairs
Business Traveler
Verified Hotel Guest from Great Neck, NY
August 13, 2017
Business Traveler
9.0
Liked everything one thing I hope they would change is charge for parking
Reviews of Renaissance Portsmouth-Norfolk Waterfront Hotel
(1 - 10 of 59 reviews)
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