Best Western Heritage Inn

Best Western Heritage Inn

Best Western Heritage Inn Image
2 and 1/2 Star
Hotel Guest Rating: 6.9/10
7641 Lee Highway
Chattanooga, TN 37421

Hotel Guest Rating for Best Western Heritage Inn in Chattanooga

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Based on 138 reviews from guests who stayed at the
Best Western Heritage Inn
Overall Quality Score
user rating 6.9.0
6.9
Hotel Cleanliness
user rating 7.1.0
7.1
Hotel Staff
user rating 8.1.0
8.1
Location of Hotel
user rating 7.2.0
7.2
Hotel Dining
user rating 7.4.0
7.4
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Hotel Guest Reviews of the Best Western Heritage Inn

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Steven from Pensacola, FL
February 9, 2018
Business Traveler
2.0
I left a night early because the trash in the room above mine would toss her cigarette butts on my truck. Told the desk clerk why I was checking out and the reaction was oh well. Trashy people doing what trash does best, disrespect others property.
Having the woman in room above me toss her cigarette butts on my new truck. Not getting any help from desk clerk just made it worse.
Solo Traveler
Verified Hotel Guest from Madison, MS
January 30, 2018
Solo Traveler
7.0
Location, cleanliness, price.
My only complaint was that I was in room right next to a major road. I was awakened several times by traffic noise.
Family Traveling with Teens
Heather from Smyrna, TN
December 19, 2017
Family Traveling with Teens
7.0

This guest did not leave comments about this hotel.

Business Traveler
Shane from Maryville, TN
October 26, 2017
Business Traveler
7.0
close to highway and work we were doing
didn't even have coffee in the lobby...had to pay at the local cafe..that's pretty weak
Couple
Karenw from Franklin, TN
October 19, 2017
Couple
8.0
Location fairly convenient to train station City Cafe was terrific! Staff very friendly
Did not have an inside hallway
Couple
William from Dublin, OH
August 10, 2017
Couple
9.0
Last minute booking. Fair price, nice room and the Resturant that was attached had great food.
No
James from Crystal Lake, IL
August 10, 2017
10.0
This place was not new but in great shape and I was very pleased with how clean everything was and the washrooms were very nicely granite appointed. Beds were also wonderful. Price was great and I really feel it was work every penny.
If anything, carpets might need a shampooing soon - but not bad.
Couple
Verified Hotel Guest from Knoxville, TN
August 3, 2017
Couple
7.0
It's connected to city cafe.
The room was not clean!
Family Traveling with Young Children
Verified Hotel Guest from Douglasville, GA
July 27, 2017
Family Traveling with Young Children
5.0
Convenient location and nice room
No free breakfast and room has trash from previous guest
Group Traveler
Verified Hotel Guest from Woodstock, GA
July 25, 2017
Group Traveler
7.0
24 hour restaurant attached
Bathroom small. Toilet very small. Toilet seat barely attached and I would think if someone is cleaning it and it was clean then a maintenance request should have been requested
Reviews of Best Western Heritage Inn
(1 - 10 of 44 reviews)
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