Quality Inn Merchants Drive

Quality Inn Merchants Drive

Quality Inn Merchants Drive Image
2 and 1/2 Star
Hotel Guest Rating: 7.0/10
117 Cedar Lane
Knoxville, TN 37912

Hotel Guest Rating for Quality Inn Merchants Drive in Knoxville

# 21 of 66 hotels in Knoxville
Based on 102 reviews from guests who stayed at the
Quality Inn Merchants Drive
Overall Quality Score
user rating 7.0.0
7.0
Hotel Cleanliness
user rating 7.1.0
7.1
Hotel Staff
user rating 7.7.0
7.7
Location of Hotel
user rating 8.1.0
8.1
Hotel Dining
user rating 7.3.0
7.3
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Hotel Guest Reviews of the Quality Inn Merchants Drive

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
David from Horse Cave, KY
October 10, 2017
Family Traveling with Young Children
1.0
Cleanliness. By far the worst room I have ever stayed in. Had my 5 month old with me. Was baited and switched.
Senior Travelers
Joseph from Monticello, IN
October 1, 2017
Senior Travelers
10.0

This guest did not leave comments about this hotel.

Ryan from Michigan City, IN
September 26, 2017
1.0
Location
Filthy room: Hairs all over the bed and tile floor. An actual vacuum border around the perimeter of the room with stacked up dirt and nastiness on the carpet Had an awful deodorizer smell in the room
Group Traveler
Verified Hotel Guest from Piedmont, SC
July 19, 2017
Group Traveler
2.0
By the looks of the room, I assumed I would find bed bugs, but fortunately, I did not.
This hotel room was gross! The bed spread was full of soiled spots, there was a bad odor in the room, it looked like there was blood splattered on the ceiling! In addition, there was a dirty towel left on the floor and the bath tub drain did not work.
Family Traveling with Young Children
Stephanie from Opdyke, IL
July 17, 2017
Family Traveling with Young Children
3.0
Good location
The rooms were small, not very clean. Air quit working in the middle of the night. It just was not a good experience 👎🏼
Couple
Kina from Gainesville, FL
July 10, 2017
Couple
4.0
The location just off of I-75 is very convenient. There are several restaurants in the area as well. The front desk staff is friendly and helpful and the hotel does offer a hot breakfast.
The hotel is not a 2.5 star. I would rate it a 2 star at best. It is dirty. The housekeeping staff clearly does not vacuum regularly. The rooms are damp and have outdoor corridors. Mirrors were not cleaned in the rooms. Tubs are very dirty.
Family Traveling with Young Children
Verified Hotel Guest from Bloomington, IN
July 1, 2017
Family Traveling with Young Children
2.0
This hotel was close to the exit for easy access for travels. The breakfast was standard.
This hotel room did not meet expectations for a Choice Hotel. The room was old and dirty. The light entering the room did not work, but we were able to get lamps on. The bathroom smelled of urine, and the shower/bathtub did not appear clean.
Couple
Norbert from Hebron, KY
May 30, 2017
Couple
4.0
Cleanliness, food offering in the morning. They were open until 9:00 and when we arrived at 8:40 for breakfast a lot of the choices were gone.
Family Traveling with Young Children
Verified Hotel Guest from Westville, IL
May 28, 2017
Family Traveling with Young Children
10.0
Hotel was clean,outside was clean and decently maintained. Staff was friendly,and the breakfast was good.would recommend and stay again.
Noticed poison ivy in the bushes and on a section of sidewalk.
Couple
Anthony from Nicholasville, KY
May 14, 2017
Couple
8.0

This guest did not leave comments about this hotel.

Reviews of Quality Inn Merchants Drive
(1 - 10 of 26 reviews)
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