Best Western Carriage House Inn & Suites

Best Western Carriage House Inn & Suites

Best Western Carriage House Inn & Suites Image
2 and 1/2 Star
Hotel Guest Rating: 6.3/10
1936 Highway 45 Bypass
Jackson, TN 38305

Hotel Guest Rating for Best Western Carriage House Inn & Suites in Jackson

# 8 of 23 hotels in Jackson
Based on 48 reviews from guests who stayed at the
Best Western Carriage House Inn & Suites
Overall Quality Score
user rating 6.3.0
6.3
Hotel Cleanliness
user rating 6.8.0
6.8
Hotel Staff
user rating 8.0.0
8.0
Location of Hotel
user rating 7.3.0
7.3
Hotel Dining
user rating 7.6.0
7.6
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Hotel Guest Reviews of the Best Western Carriage House Inn & Suites

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Senior Travelers
Verified Hotel Guest from Spout Spring, VA
June 24, 2017
Senior Travelers
1.0
Nice pool
We requested single king non-smoking. They sent us to a double queen smoking. Don't know how this happened, had to pay additional 90 dollars for non-smoking. It would take a bulldozer to fix this place. Lobby closed and locked at 10:00pm.
Couple
Bradley from Saint Petersburg, FL
June 23, 2017
Couple
10.0

This guest did not leave comments about this hotel.

Verified Hotel Guest from Vienna, WV
June 19, 2017
7.0

This guest did not leave comments about this hotel.

Solo Traveler
Verified Hotel Guest from Little Elm, TX
May 30, 2017
Solo Traveler
7.0

This guest did not leave comments about this hotel.

Solo Traveler
Verified Hotel Guest from Courtland, VA
May 13, 2017
Solo Traveler
3.0
Fresh popcorn upon checking in
Definitely not a 3 star property. I would consider this a 1 star motel. All rooms open to outside. Dilapidated staircase only way up to room. Door had light showing all around seal, beds hard and uncomfortable, back behind an abandoned storefront.
Couple
Verified Hotel Guest from Marion, AR
April 26, 2017
Couple
3.0
The staff was friendly.
The location was odd. Doors to the outside, rented 2 rooms in both the bathroom doors were falling off the frames. The ac in one room would shut on/off every 2 to 30 seconds & loud when it wud. The toilet ran. Breakfast sad. No response from mgmt.
Solo Traveler
Martin from Rochester, MI
April 24, 2017
Solo Traveler
3.0
Nothing
This is an old 1960s Holiday Inn, being kept running as a cash cow. The place should have been done in by a wrecking ball 30 years ago. Plumbing, Heating/AC barely functioning
Group Traveler
Verified Hotel Guest from Tucson, AZ
March 6, 2017
Group Traveler
6.0

This guest did not leave comments about this hotel.

Couple
Anne from Knoxville, TN
February 24, 2017
Couple
8.0
location , clean, staff
Business Traveler
Patricia from Stamford, CT
January 29, 2017
Business Traveler
4.0
The front desk staff. Very accommodating.
This should not be a 2 1/2 star hotel. It is a motel with outdoor facing doors. I felt rather unsafe the whole time I was there, looking for another lock. The location is behind other buildings, making the hotel feel unsafe.
Reviews of Best Western Carriage House Inn & Suites
(1 - 10 of 21 reviews)
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