River Terrace Resort And Convention

River Terrace Resort And Convention

River Terrace Resort And Convention Image
2 and 1/2 Star
Hotel Guest Rating: 6.9/10
240 River Road
Gatlinburg, TN 37738

Hotel Guest Rating for River Terrace Resort And Convention in Gatlinburg

# 15 of 58 hotels in Gatlinburg
Based on 428 reviews from guests who stayed at the
River Terrace Resort And Convention
Overall Quality Score
user rating 6.9.0
6.9
Hotel Cleanliness
user rating 7.0.0
7.0
Hotel Staff
user rating 7.6.0
7.6
Location of Hotel
user rating 8.9.0
8.9
Hotel Dining
user rating 6.9.0
6.9
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Hotel Guest Reviews of the River Terrace Resort And Convention

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Randy from Mc Kenzie, TN
October 13, 2017
Family Traveling with Young Children
1.0
The location is great! Centrally locates to lots of places.
The room was servely outdated...beds were horrible. Paint was peeling off bathtub and sink. The maid service was awful. Didn’t receive any towels our second day called front desk asked for towels, they said they would bring them up and we NEVER GO
Couple
Bryan from Dayton, OH
October 4, 2017
Couple
9.0

This guest did not leave comments about this hotel.

Business Traveler
Verified Hotel Guest from Winchester, TN
October 3, 2017
Business Traveler
5.0
Location was good, room was clean.
Very dated, pet policy wasn't clear, staff was a bit unfriendly. Bed was old and uncomfortable.
Solo Traveler
Verified Hotel Guest from Mount Vernon, KY
September 26, 2017
Solo Traveler
5.0

This guest did not leave comments about this hotel.

Couple
Verified Hotel Guest from Versailles, KY
September 23, 2017
Couple
3.0
How close it was to everything.
The rooms are old and smell. We checked in, went to our room only to find maintenance there working on the bathroom. They told us our room was ready and it wasn't. Every night about 3:30 am, there was a loud pounding in the pipes which woke us up.
Couple
William from Willisburg, KY
September 19, 2017
Couple
8.0
Good location
Room needed some work done on it. Was older room.
Couple
Verified Hotel Guest from Reidsville, NC
September 19, 2017
Couple
7.0
Great location, hotel was clean. good parking, rooms were nice. Very good maid service also
I don't know why they call this hotel a resort. No fitness center, internet did not work and no free breakfast. Sportsbar breakfast cost $12 ea. Pool was dirty and the temp was 67 degrees. No chlorine in pool. I tested it. I am a state cert pool operator
Couple
Dow from Decatur, IL
September 18, 2017
Couple
10.0
Old motel style, but was clean and in a great location to downtown.
Troy from Flat Gap, KY
September 12, 2017
3.0
Yes!right off bat get extra charges which talked to a manager next day and they did make good on it .did not like the room it smelled like pee and the rooms air conditioning did not cool the room at all had to leave door open listen to traffic all night.
Couple
Joseph from Wright City, MO
September 10, 2017
Couple
8.0
This hotel was super clean.
We were put at the furthest lodging (making the uphill walk a lot further). We had an adjoining room, which would have been great if friends or family would have stayed with us. But we had strangers next to us and could hear every conversation.
Reviews of River Terrace Resort And Convention
(1 - 10 of 111 reviews)
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