Franklin Marriott Cool Springs

Franklin Marriott Cool Springs

Franklin Marriott Cool Springs Image
3 and 1/2 Star
Hotel Guest Rating: 8.8/10
700 Cool Springs Boulevard
Franklin, TN 37067

Hotel Guest Rating for Franklin Marriott Cool Springs in Franklin

# 7 of 18 hotels in Franklin
Based on 1093 reviews from guests who stayed at the
Franklin Marriott Cool Springs
Overall Quality Score
user rating 8.8.0
8.8
Hotel Cleanliness
user rating 9.0.0
9.0
Hotel Staff
user rating 9.1.0
9.1
Location of Hotel
user rating 9.1.0
9.1
Hotel Dining
user rating 8.4.0
8.4
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Hotel Guest Reviews of the Franklin Marriott Cool Springs

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Solo Traveler
David from Smyrna, TN
January 4, 2018
Solo Traveler
8.0
Clean. Good location.
Couple
Alejandro from Mcallen, TX
January 4, 2018
Couple
9.0
Location, price, cleanliness, and spacious.
Unfortunately a family staying next to us was yelling, screaming, and slamming the door.
Family Traveling with Young Children
Jodi from Birmingham, AL
January 2, 2018
Family Traveling with Young Children
10.0
The decor is modern, the rooms are clean, and the location is perfect!
N/A
Family Traveling with Young Children
Verified Hotel Guest from Menomonee Falls, WI
January 2, 2018
Family Traveling with Young Children
2.0
location
dirty, smelly, beds were very small. Very uncomfortable for 2 people. ONe of us had to sleep in the chair
Couple
David from Huntsville, AL
December 21, 2017
Couple
10.0
Good location. Very comfortable bed. Staff very friendly and helpful.
No
Couple
Ray from Kansas City, MO
December 17, 2017
Couple
10.0
The staff!
The room did not have a microwave!
Business Traveler
Verified Hotel Guest from Rogers, AR
December 12, 2017
Business Traveler
8.0
Location and amenities.
Staff was a bit short - too busy. Also, doors were extremely loud on the 5th floor - easily slammed and there was too much noise although hotel was full.
Business Traveler
Verified Hotel Guest from Sweet Water, AL
December 11, 2017
Business Traveler
7.0

This guest did not leave comments about this hotel.

Group Traveler
Chad from Corinth, MS
December 5, 2017
Group Traveler
9.0
Great location with clean comfortable modern room . Gym was very nice with all the extras .
I was told to come back in 45 minutes and the room would be ready . I waited 2 hours and room was still not ready .
Family Traveling with Young Children
Cathy from Collierville, TN
December 4, 2017
Family Traveling with Young Children
4.0
The location. I have stayed in Nashville at least once a month this year and stayed at some very nice hotels. This was an extremely disappointing experience. I felt I shouldn't touch or use anything you might charge me for it. Checkin was not friendly.
Scratchy towels,no water pressure,not very many channels to choose from on TV & charge for WIFI? REALLY?? as well as a charge for bottled water you leave in the room & no free breakfast. Every hotel I've stayed in this yr has all this free-even snacks!
Reviews of Franklin Marriott Cool Springs
(1 - 10 of 200 reviews)
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