Holiday Inn Utica

Holiday Inn Utica

Holiday Inn Utica Image
3 Star
Hotel Guest Rating: 6.8/10
1777 Burrstone Road
New Hartford, NY 13413

Hotel Guest Rating for Holiday Inn Utica in New Hartford

# 3 of 3 hotels in New Hartford
Based on 50 reviews from guests who stayed at the
Holiday Inn Utica
Overall Quality Score
user rating 6.8.0
6.8
Hotel Cleanliness
user rating 7.5.0
7.5
Hotel Staff
user rating 7.2.0
7.2
Location of Hotel
user rating 7.2.0
7.2
Hotel Dining
user rating 5.6.0
5.6
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Hotel Guest Reviews of the Holiday Inn Utica

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Lakia from Woodbridge, VA
October 11, 2017
Family Traveling with Young Children
6.0
The price
This was not a three star hotel. The wall paper was bubbling off the walls and lifting. The linen was very wrinkled. The distance from the elevator to the room was too far. It's like a maze in there. Then door C on the second floor is a hazard when open
Solo Traveler
Verified Hotel Guest from Rochester, NY
September 27, 2017
Solo Traveler
5.0

This guest did not leave comments about this hotel.

Business Traveler
Molly from Daly City, CA
September 27, 2017
Business Traveler
10.0
Thank you for providing us with a room that did not have any feather bedding. That is the most important thing for us because my husband is very allergic. Also thank you for a room that did not recently have a dog in it. Allergic to dogs too.
Business Traveler
Molly from Daly City, CA
September 26, 2017
Business Traveler
10.0
We were not allergic to it. Sometimes hotels say they do not have feather bedding and we go there and all the bedding is feather down filling. I hope that all hotels continue to keep dogs out of certain rooms of a hotel.
Solo Traveler
Verified Hotel Guest from Seattle, WA
August 29, 2017
Solo Traveler
7.0
Hotel was clean and quiet with quick access to Utica College. Hotel fitness room was clean with good equipment.
WiFi was very slow, with no option to connect by Ethernet, so I would not recommend this hotel for business travel if you need a reliable fast connection. Hotel also advertised HBO but channels were not available.
Couple
Leonard from Pittsfield, MA
August 22, 2017
Couple
9.0
Nice and large. Very comfortable and welcoming! Good staff.
NO!
Couple
Verified Hotel Guest from Akron, NY
July 25, 2017
Couple
9.0
The internet was working great, and didn't have any problems with it. The parking lot was recently redone, so no more pot holes to avoid. Staff was great and super friendly at check-in and out.
The toilet was kind of broken. The chain got stuck in the plunger in the tank, so sometimes the toilet would run continuously. It was a minor annoyance, but I fixed it a few times, and carried on.
Business Traveler
Todd from East Meadow, NY
July 13, 2017
Business Traveler
6.0
location was good
Family Traveling with Young Children
Verified Hotel Guest from North Tonawanda, NY
July 4, 2017
Family Traveling with Young Children
5.0
Very nice hitel
On our second night the AC in our room broke and could not be fixed. They offered to switch rooms but we had a baby sleeping and would not be easy to move.
Business Traveler
Elizabeth from Carmi, IL
May 2, 2017
Business Traveler
7.0
Proximity
Door was always difficult to open
Reviews of Holiday Inn Utica
(1 - 10 of 17 reviews)
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