Holiday Inn Express Hotel & Suites Portales

Holiday Inn Express Hotel & Suites Portales

Holiday Inn Express Hotel & Suites Portales Image
2 and 1/2 Star
Hotel Guest Rating: 8.5/10
1901 West 2nd Street
Portales, NM 88130

Hotel Guest Rating for Holiday Inn Express Hotel & Suites Portales in Portales

# 1 of 3 hotels in Portales
Based on 32 reviews from guests who stayed at the
Holiday Inn Express Hotel & Suites Portales
Overall Quality Score
user rating 8.5.0
8.5
Hotel Cleanliness
user rating 8.6.0
8.6
Hotel Staff
user rating 8.4.0
8.4
Location of Hotel
user rating 8.5.0
8.5
Hotel Dining
user rating 6.0.0
6.0
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Hotel Guest Reviews of the Holiday Inn Express Hotel & Suites Portales

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Solo Traveler
Stacy from Irving, TX
January 23, 2018
Solo Traveler
9.0
Room was very clean. Bed was comfortable.
Hotel guests were a bit noisy late at night.
Nadia from Peralta, NM
August 23, 2017
9.0
Remoldinf
Family Traveling with Teens
Sara from Aztec, NM
August 18, 2016
Family Traveling with Teens
10.0
I loved the close location to ENMU, the great breakfast offered. The pool was well kept. Just a great place to stay. It will be my preferred hotel when going to Portales.
The only thing I noticed, is the difference between Saturday's breakfast and Sunday's. On Sat, the gal keeping food stocked, tables clean did a fabulous job of even serving us more coffee, gal on Sun, trash was over filled, food/utensils empty. Messy.
Family Traveling with Teens
Verified Hotel Guest from Albuquerque, NM
April 19, 2016
Family Traveling with Teens
8.0
The staff was very friendly and the pool hours were very flexible.
Verified Hotel Guest from Pflugerville, TX
March 3, 2016
8.0

This guest did not leave comments about this hotel.

Solo Traveler
Verified Hotel Guest from San Antonio, TX
February 25, 2015
Solo Traveler
8.0
It's near the university.
It's the only real option in town and the owners seem to know it. It is above average for a hotel of this level, but below par for the brand in terms of facility upkeep. The town would benefit from some competition.
Couple
Doris from Lewisville, IN
October 29, 2014
Couple
10.0
breakfast. Glad to see they put the milk in fridge.
Family Traveling with Teens
Christina from Albuquerque, NM
October 14, 2014
Family Traveling with Teens
10.0
The place was very clean and the staff was awesome.
I have no complaints

The breakfast area was very clean.

Family Traveling with Teens
Robert from Kent, WA
August 15, 2014
Family Traveling with Teens
10.0
Great staff especially the lady who does the morning breakfast. She was very warm and friendly. A definite shout out to her..
Family Traveling with Young Children
Verified Hotel Guest from Kansas City, MO
May 30, 2014
Family Traveling with Young Children
6.0
Nice Big dining room where we could hang out as a family
The front desk personal did not know how to either negotiate or implement something that they had agreed to. They would rather turn away business than try to make additional accommodations available.

Clean,friendly,convenient and up to date. A nice place to stay. Just don't expect much from the front desk.

Reviews of Holiday Inn Express Hotel & Suites Portales
(1 - 10 of 10 reviews)
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