Holiday Inn Express New York City Times Square

Holiday Inn Express New York City Times Square

Holiday Inn Express New York City Times Square Image
3 Star
Hotel Guest Rating: 7.8/10
343 West 39th Street
New York, NY 10018

Hotel Guest Rating for Holiday Inn Express New York City Times Square in New York City

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Based on 232 reviews from guests who stayed at the
Holiday Inn Express New York City Times Square
Overall Quality Score
user rating 7.8.0
7.8
Hotel Cleanliness
user rating 8.3.0
8.3
Hotel Staff
user rating 8.3.0
8.3
Location of Hotel
user rating 8.4.0
8.4
Hotel Dining
user rating 6.8.0
6.8
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Hotel Guest Reviews of the Holiday Inn Express New York City Times Square

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Dustin from Mobile, AL
January 31, 2018
Family Traveling with Young Children
9.0
Staff was very friendly and great location
A couple of our pillows were dirty but staff replaced them quickly.
Solo Traveler
Verified Hotel Guest from Randolph, MA
January 14, 2018
Solo Traveler
8.0
Staff was extremely nice and made me feel welcomed
Not having a fridge or microwave but that expected. The keyrug was full of dust. I wish they cleaned it.
Couple
Nanette from Hicksville, NY
January 11, 2018
Couple
8.0
The staff.
The size of the rooms and there is no ambiance in the lobby and the elevators are slow and take way to long.
Family Traveling with Teens
Michele from Pittsburgh, PA
January 9, 2018
Family Traveling with Teens
10.0
It was centrally located for all our needs: walking from and to the Megabus stops, great local eating, shopping and theater!
Couple
Eduardo from Roma, TX
January 5, 2018
Couple
10.0

This guest did not leave comments about this hotel.

Verified Hotel Guest from Mechanicsville, VA
December 27, 2017
8.0
Staff was very quick, and very efficient, and very polite, which is rather unusual. Normally staff fail at at LEAST ONE of these.
ELEVATORS. While fast, mechanically, there are only TWO small elevators for a TALL (19 story?) building, AND ONE OF THOSE QUIT WORKING! was soon up/running, but aggravating to stand on the 16th floor & hear one elv go by many times & not be told
Cicek from Wilkes Barre, PA
December 25, 2017
9.0
Breakfast was really good.And all of the staff are perfect even waitress to technical ppl. Thank you verry much all of them.
Just maybe they can make a discount agreement with the parking lots.There are 3 parking lot but they are really expensive and as I paid 1 days purchase to my rental car for parking:(
Family Traveling with Teens
Verified Hotel Guest from Vienna, VA
December 17, 2017
Family Traveling with Teens
7.0
Location was convenient and breakfast being included was a bonus.
The lifts were incredibly slow so we usually took the stairs as they prioritised the higher levels. Being on the 12th floor we had to wait for 3 lifts to go past before we could squash into a lift with our luggage to check out.
Couple
Verified Hotel Guest from Burleson, TX
December 15, 2017
Couple
9.0
Location was a plus. Great little Irish pub a few doors down. Only 3 blocks to subway.
Fairly noisy. New building going up across the street and windows did little for sound insulating.
Business Traveler
Verified Hotel Guest from Lake Forest, IL
December 4, 2017
Business Traveler
7.0
Room and cleanliness of the room.
Out of only two elevators, one was working, so it was extremely painful to get up to and down from the room.
Reviews of Holiday Inn Express New York City Times Square
(1 - 10 of 57 reviews)
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