The Westin Richmond

The Westin Richmond

The Westin Richmond Image
4 Star
Hotel Guest Rating: 9.2/10
6631 West Broad Street
Richmond, VA 23230
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Hotel Guest Rating for The Westin Richmond in Richmond

# 1 of 61 hotels in Richmond
Based on 72 reviews from guests who stayed at the
The Westin Richmond
Overall Quality Score
user rating 9.2.0
9.2
Hotel Cleanliness
user rating 9.4.0
9.4
Hotel Staff
user rating 9.5.0
9.5
Location of Hotel
user rating 8.8.0
8.8
Hotel Dining
user rating 8.9.0
8.9
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Hotel Guest Reviews of the The Westin Richmond

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Karen from Norwalk, CT
September 26, 2017
Couple
10.0
The robes were not what I expected.
Couple
Ronald from New York, NY
June 2, 2017
Couple
6.0
Need to change carpet stains everywhere smelled until ac was turned on
Couple
Jacquelyn from Marina Del Rey, CA
May 24, 2017
Couple
5.0
Love all the convenience of having the restaurant and bar downstairs.
The customer service was unbelievably atrocious. Rude employees. Room was much smaller than stated on website.
Couple
Verified Hotel Guest from Mechanicsburg, PA
January 23, 2017
Couple
10.0
Lobby downstairs looked great and was very inviting. Room was very clean and overall great experience.
Shower pressure wasn't the best but nothing to keep us away next time
Solo Traveler
David from Midlothian, VA
November 22, 2016
Solo Traveler
10.0
Excellent service, food, drinks and room. Total relaxation without having to drive.
Family Traveling with Young Children
Verified Hotel Guest from Bethesda, MD
November 1, 2016
Family Traveling with Young Children
8.0
Cleanliness, Private, Quiet, Not too far away from downtown
Not enough luggage carts/trolleys, so had to make multiple trips from the hotel room, to the car.
Couple
Verified Hotel Guest from Annandale, VA
October 3, 2016
Couple
10.0

This guest did not leave comments about this hotel.

Couple
Christian from Gainsville, FL
May 18, 2016
Couple
8.0
Nice room
Couple
Verified Hotel Guest from Elkridge, MD
November 17, 2015
Couple
8.0
Nicely located
Chaise and carpet has spots that are stained. The hotel could have done a better job cleaning the spots. Also conflicting information about extension of check out time. The night staff said 3:00pm. The day time receptionist could only allow us up till 1pm
Solo Traveler
Kevin from Riverdale, GA
November 3, 2015
Solo Traveler
10.0
GREAT LOCATION
N/A
Reviews of The Westin Richmond
(1 - 10 of 10 reviews)
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