Villa Montes Hotel, An Ascend Hotel Collection Member

Villa Montes Hotel, An Ascend Hotel Collection Member

Villa Montes Hotel, An Ascend Hotel Collection Member Image
3 Star
Hotel Guest Rating: 8.9/10
620 El Camino Real
San Bruno, CA 94066

Hotel Guest Rating for Villa Montes Hotel, An Ascend Hotel Collection Member in San Bruno

# 1 of 11 hotels in San Bruno
Based on 451 reviews from guests who stayed at the
Villa Montes Hotel, An Ascend Hotel Collection Member
Overall Quality Score
user rating 8.9.0
8.9
Hotel Cleanliness
user rating 9.3.0
9.3
Hotel Staff
user rating 9.0.0
9.0
Location of Hotel
user rating 8.3.0
8.3
Hotel Dining
user rating 7.8.0
7.8
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Hotel Guest Reviews of the Villa Montes Hotel, An Ascend Hotel Collection Member

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Ronald from Acworth, GA
September 13, 2017
Couple
8.0
The way the place was uniquely decorated with large sconces in the hallways, marble floors & freestanding sink bowl tables & lighting in the bathroom. A nice change from the bland. It was nice to have the sauna & spa. Fresh cookies made each afternoon.
Solo Traveler
Verified Hotel Guest from San Francisco, CA
August 22, 2017
Solo Traveler
5.0
Location that's really it. My checkout was fine and the front desk lady made sure that my card wouldn't be charged.
Charged my card even though I told the lady working the front desk that I booked online and paid on line as well. The hotel wasn't worth $--- . But the best part is that I was charged 60 dollars less directly through the hotel.
Couple
Verified Hotel Guest from Davis, CA
August 10, 2017
Couple
10.0

This guest did not leave comments about this hotel.

Couple
William from Denver, CO
August 5, 2017
Couple
5.0
Close to the airport.
The room temperature at arrival was about 90 degrees. The air conditioner unit was noisy and smelled musty. Not the greatest experience.
Eireen from Fresno, CA
July 12, 2017
10.0

This guest did not leave comments about this hotel.

Business Traveler
Verified Hotel Guest from Seattle, WA
July 4, 2017
Business Traveler
7.0
Clean, friendly front desk.
Van service is a contract taxi company, with old and unmaintained cars. Hotel room key didn't work twice and I was told by front desk that only the manager key Ca open the door, so I had to have front desk person open my room door if I wanted to leave.
Couple
Verified Hotel Guest from Portage, MI
June 25, 2017
Couple
10.0
This hotel had some great amenities including a glass of wine and/or cookies in the evening and a breakfast buffet
Family Traveling with Young Children
Verified Hotel Guest from Philadelphia, PA
June 6, 2017
Family Traveling with Young Children
9.0
The staff was super helpful and friendly! The room is nice as for a last minute booking! The location is good, close to airport, has restaurants surrounded! The best part is having free parking!
The shower tub is not that good for families traveling with kids under 3 years old
Solo Traveler
Verified Hotel Guest from Medford, OR
May 23, 2017
Solo Traveler
8.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Verified Hotel Guest from Dothan, AL
May 20, 2017
Family Traveling with Young Children
1.0
NOTHING
Worst service I have ever experienced in my life. Was called a liar by the manager. Promised a refund for the second night we did not stay, two weeks later and still no refund and no response when contacted.
Reviews of Villa Montes Hotel, An Ascend Hotel Collection Member
(1 - 10 of 92 reviews)
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