The Brown Palace Hotel and Spa, Autograph Collection

The Brown Palace Hotel and Spa, Autograph Collection

The Brown Palace Hotel and Spa, Autograph Collection Image
4 and 1/2 Star
Hotel Guest Rating: 8.9/10
321 17th Street
Denver, CO 80202

Hotel Guest Rating for The Brown Palace Hotel and Spa, Autograph Collection in Denver

# 10 of 112 hotels in Denver
Based on 156 reviews from guests who stayed at the
The Brown Palace Hotel and Spa, Autograph Collection
Overall Quality Score
user rating 8.9.0
8.9
Hotel Cleanliness
user rating 9.4.0
9.4
Hotel Staff
user rating 9.1.0
9.1
Location of Hotel
user rating 9.4.0
9.4
Hotel Dining
user rating 8.8.0
8.8
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Hotel Guest Reviews of the The Brown Palace Hotel and Spa, Autograph Collection

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Littleton, CO
October 4, 2017
Couple
5.0

This guest did not leave comments about this hotel.

Group Traveler
Joshua from Fort Collins, CO
October 3, 2017
Group Traveler
9.0

This guest did not leave comments about this hotel.

Family Traveling with Teens
Verified Hotel Guest from Clayton, MO
September 8, 2017
Family Traveling with Teens
10.0
AGe/character which has been preserved.
Not that I can think of.
Couple
Verified Hotel Guest from Las Vegas, NV
June 12, 2017
Couple
10.0
wonderful historic hotel with modern amenities. Enjoyed the room and bathroom a great deal. Very cozy and comfortable, and food from room service was amazing
a lot of hard surfaces in hallways so it can be noisy.
Couple
Randy from Oxnard, CA
April 11, 2017
Couple
3.0
Location
We were put in the wrong room the first night. The customer service did not meet our expectations. Staff was unfriendly, I won't stay here again for the price.
Couple
Verified Hotel Guest from Englewood, CO
March 29, 2017
Couple
5.0
Good customer service. Nice lobby. Good location.
This should not be rated 4.5 stars! Tiny tiny room with outdated amenities. Actually there were NO amenities, the room didn't even include bottled water! And they charged us $47 to valet park the car!!! Absolutely ridiculous.
Family Traveling with Young Children
Verified Hotel Guest from Houston, TX
March 20, 2017
Family Traveling with Young Children
8.0
Historic hotel with excellent service. The live music in the lobby was inviting and the location downtown was convenient.
The heating ventilation and air conditioning in the room did not work correctly. We called the front desk and a technician attempted to fix the HVAC in the room. Given the age of the hotel we did not request a different room.
Business Traveler
Verified Hotel Guest from Durham, NC
February 26, 2017
Business Traveler
10.0
Love the old feel and modern amenities.
Couple
James from Parker, CO
February 24, 2017
Couple
10.0
One of the most interesting hotels I have ever stayed in. It has a wonderful history
The price for the Sunday brunch was outrageous. $---!
Solo Traveler
Jeffrey from Aurora, CO
February 1, 2017
Solo Traveler
10.0
Great location, amazing achitecture and I love the music in the lobby
Reviews of The Brown Palace Hotel and Spa, Autograph Collection
(1 - 10 of 21 reviews)
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