Gaylord Palms Resort & Convention Center

Gaylord Palms Resort & Convention Center

Gaylord Palms Resort & Convention Center Image
4 Star
Hotel Guest Rating: 8.6/10
6000 West Osceola Parkway
Kissimmee, FL 34746

Hotel Guest Rating for Gaylord Palms Resort & Convention Center in Kissimmee

# 5 of 364 hotels in Kissimmee
Based on 530 reviews from guests who stayed at the
Gaylord Palms Resort & Convention Center
Overall Quality Score
user rating 8.6.0
8.6
Hotel Cleanliness
user rating 9.2.0
9.2
Hotel Staff
user rating 8.8.0
8.8
Location of Hotel
user rating 9.1.0
9.1
Hotel Dining
user rating 8.3.0
8.3
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Hotel Guest Reviews of the Gaylord Palms Resort & Convention Center

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Jason from Punta Gorda, FL
December 27, 2017
Family Traveling with Young Children
1.0
The Ice attraction was fun
This is the worst hotel I have ever stayed in, the rooms were outdated and grungy. Customer service was poor, my son threw up on the sheets, spent 2 hours trying to get someone to bring us sheets, never got sheets, slept on mattress, horrible experience!!
Couple
Verified Hotel Guest from Norwalk, CT
December 21, 2017
Couple
1.0
Christmas decorations/show
Cleanliness was subpar, staff was not very good at giving directions or communicating. Missed our dinner reservations due to various easily avoidable mistakes on their part. Very unhappy, would not go back.
Group Traveler
Christine from Norwalk, CT
December 17, 2017
Group Traveler
10.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Verified Hotel Guest from Norwalk, CT
December 4, 2017
Family Traveling with Young Children
7.0
Very clean and nice decor
They charge you for every single thing including ice just because the ice machine on our floor was broken-no one fixed that or the lock on our door the whole time we were there (and we have a 2 year old who kept trying to open the door!)
Robert from Boynton Beach, FL
November 8, 2017
1.0
Did not activate parking pass hard to exit next to handicap parking. Handicap park very far from lobby couldn’t get into room for three hours key wouldnt work parking impossible restaurant very pricy 28 dollars a per person for breakfast uffet
Business Traveler
Verified Hotel Guest from Oakland, MD
October 11, 2017
Business Traveler
7.0
My conference was there, so location was ideal
Parking was 22.00/night on their own property in addition to a resort fee! I think that is a bit excessive when the rooms are so expensive.
Couple
Idis from Pflugerville, TX
August 10, 2017
Couple
10.0
It was the most luxurious resort I have ever been. Stars were very friendly and amenities were outstanding.
The resort was so big it was tireing to get to rooms and back out again. You didn't want to leave when you got there and it did have everything right there though.
Family Traveling with Young Children
Susan from Norwalk, CT
July 11, 2017
Family Traveling with Young Children
10.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Rudy from West Palm Beach, FL
June 6, 2017
Family Traveling with Young Children
10.0
Staff was great. Kids enjoyed pool, slides, florider etc. was really nice. pretty amazing. It rained one night- not a problem, kids can run around in middle of resort.
all the extra charges- but if you know in advance - about 75.00 day. per room. expensive food- etc, but with kids - golden coral 4 minutes away,Wendy's etc.
Family Traveling with Young Children
Verified Hotel Guest from Norwalk, CT
May 31, 2017
Family Traveling with Young Children
7.0
Everything was convenient. Beautiful scenery in the atrium. The staff at the front desk were super nice.
I have stayed at many hotels where I had to pay for parking. To self park and still be charged $22/day + tax is ridiculous! For the outrageous cost of food and drinks, the quality should have been better.
Reviews of Gaylord Palms Resort & Convention Center
(1 - 10 of 37 reviews)
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