Roberts Riverwalk Urban Resort Hotel

Roberts Riverwalk Urban Resort Hotel

Roberts Riverwalk Urban Resort Hotel Image
3 Star
Hotel Guest Rating: 6.4/10
1000 River Place Drive
Detroit, MI 48207

Hotel Guest Rating for Roberts Riverwalk Urban Resort Hotel in Detroit

# 14 of 22 hotels in Detroit
Based on 525 reviews from guests who stayed at the
Roberts Riverwalk Urban Resort Hotel
Overall Quality Score
user rating 6.4.0
6.4
Hotel Cleanliness
user rating 6.7.0
6.7
Hotel Staff
user rating 7.0.0
7.0
Location of Hotel
user rating 7.0.0
7.0
Hotel Dining
user rating 6.2.0
6.2
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Hotel Guest Reviews of the Roberts Riverwalk Urban Resort Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Group Traveler
Verified Hotel Guest from Norwalk, CT
January 23, 2018
Group Traveler
4.0
The price is the only reason to stay here. Was fortunate to get a room that was decent.
The front desk took a $100 deposit and was advised it would take 3-5 days to get credited back....stayed two nights housekeeping never showed up.
Group Traveler
Adrienne from Norwalk, CT
December 25, 2017
Group Traveler
5.0
Staff help to make matters better
Had a total of three rooms the last one was the best thanks to the owner also they didn’t have any face towels to give out took bath with hand towels the while stay
Group Traveler
Terri from Norwalk, CT
November 6, 2017
Group Traveler
10.0
The staff provided excellent customer service.
Group Traveler
Verified Hotel Guest from West Bloomfield, MI
October 31, 2017
Group Traveler
1.0
This is a gorgeous old property right on the river.
Filthy dirty... Room dusty, pillow smelled of tobacco, no bedspreads, moldy shower curtain, halls not vacuumed....
Group Traveler
Verified Hotel Guest from Norwalk, CT
October 14, 2017
Group Traveler
2.0
The river front and the interesting old building.
The front desk was unprepared and unorganized the first night we stayed and better the next night.
Group Traveler
Verified Hotel Guest from Saint Cloud, MN
September 26, 2017
Group Traveler
1.0
The location, we chose it because it was on the Riverwalk.
This hotel was in very poor condition. We had multiple rooms and they were very dark, ripped carpet, shower did not drain, bathroom floor was sticky, no comforters only very worn out blanket on top. Very loud partying all night. Very understaffed.
Group Traveler
Kathleen from Conway, SC
July 15, 2017
Group Traveler
1.0
It was located on the river walk
No air conditioning. Took 3 try's to get us a clean room still wasn't the room I booked. I needed to sleep 4 and have river view. Didn't happen. They over booked. While getting ready people walked in our room. And when we returned locked out of our room.
Group Traveler
Verified Hotel Guest from Toledo, OH
June 5, 2017
Group Traveler
8.0
The view was amazing and close enough to the festival we were attending to walk and enjoy the river.
The decor was a dated, still very beautiful, just dated.
Group Traveler
Verified Hotel Guest from Columbus, OH
June 1, 2017
Group Traveler
1.0
Not a damn thing. Worst hotel ever!!! I ended up leaving hotel and staying at ALOFT because I felt unsafe at hotel, and dirty in my room. There has been reports of bedbugs in this hotel too!!!!
My friends car got broken into and got wired. Our reservation got screwed up and my friends had to go up there and straighten out few days before, we booked quad room only got 1 bed at first. The hotel wS old and smelly and in terrible area of Detroit.
Group Traveler
Edward from Southfield, MI
April 10, 2017
Group Traveler
7.0
The location was awesome !! The food was great we love the bar which is located downstairs and the pool table with a Juxe box was great for the weekend stay
Yes it was extremely Cold threw out the hotel which I don't know way and the room was cold we were informed if we cut the heat above 74 the switch whould default so they ask us did we want a Portable Heater .. what hotel does that smh But oh well j
Reviews of Roberts Riverwalk Urban Resort Hotel
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