Roberts Riverwalk Urban Resort Hotel

Roberts Riverwalk Urban Resort Hotel

Roberts Riverwalk Urban Resort Hotel Image
3 Star
Hotel Guest Rating: 6.4/10
1000 River Place Drive
Detroit, MI 48207

Hotel Guest Rating for Roberts Riverwalk Urban Resort Hotel in Detroit

# 13 of 22 hotels in Detroit
Based on 515 reviews from guests who stayed at the
Roberts Riverwalk Urban Resort Hotel
Overall Quality Score
user rating 6.4.0
6.4
Hotel Cleanliness
user rating 6.8.0
6.8
Hotel Staff
user rating 7.0.0
7.0
Location of Hotel
user rating 7.0.0
7.0
Hotel Dining
user rating 6.2.0
6.2
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Hotel Guest Reviews of the Roberts Riverwalk Urban Resort Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Brooke from Hamilton, IN
October 30, 2017
Couple
1.0
I would NEVER recommend this Hotel. Terrible location, had 2 holes in the Closet Door, Black Mole on the Tile in the bathroom. Hair in the bath tub. Toilet would not flush. We were not there more than 10 minutes and asked for a refund and left.
Couple
Verified Hotel Guest from Livonia, MI
October 26, 2017
Couple
7.0

This guest did not leave comments about this hotel.

Couple
Laurie from Norwalk, CT
October 10, 2017
Couple
7.0
The architecture was beautiful & the location on the river is pretty.
The mattresses are covered in plastic! The sheets slid all over all night & kept popping off, let alone the horrible sound of sleeping on plastic. I have never seen this in a hotel & I would never stay again because of it!
Couple
Thomas from Norwalk, CT
October 7, 2017
Couple
1.0
The river
No air conditioning.. no blanket on bed ... no food
Couple
Verified Hotel Guest from Harrison Township, MI
September 27, 2017
Couple
9.0
He view from the Riverwalk. The staff were friendly and very helpful.
The beds are very uncomfortable
Couple
Verified Hotel Guest from Norwalk, CT
July 24, 2017
Couple
3.0
Price seemed good compared to others in the area but it was cheaper for a reason.
Our room was a cave. Old worn carpet, many burned out bulbs, literally no view(looked at sheet metal out our window.
Couple
Julia from Norwalk, CT
July 19, 2017
Couple
1.0
I did not get the room i paid for. The air conditioner in my room was broken. They said they were not able to give me another room. The guy at the front desk was rude and definately not a people person. Very poor customer service.paid $----. Never again
Couple
Scott from Atlanta, MI
July 17, 2017
Couple
1.0
Location
Unfriendly and rude customer service. Rooms not cleaned daily. No A/C in room and did not fix. Sink would not drain and was not fixed during stay. Ice machine was also not working on my floor.
Couple
Verified Hotel Guest from Norwalk, CT
July 17, 2017
Couple
1.0
The only redeeming quality is the view of the river.
Hotel staff was rude and not helpful. Location is dangerous. Hotel is dirty and old. No housekeeping for 3 days. No air conditioning in most of hotel. They hold concerts on hotel grounds until late at night while you're trying to sleep!
Couple
Verified Hotel Guest from Norwalk, CT
July 16, 2017
Couple
5.0
The pool
Our room was not ready. It took an hour for us to get a room. The staff was very nice but not knowledgeable. The door knob broke in the bathroom and my boyfriend was stuck in there for an hour and a half. The front desk phone is either never answered,
Reviews of Roberts Riverwalk Urban Resort Hotel
(1 - 10 of 61 traveling as couple reviews)
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