Roberts Riverwalk Urban Resort Hotel

Roberts Riverwalk Urban Resort Hotel

Roberts Riverwalk Urban Resort Hotel Image
3 Star
Hotel Guest Rating: 6.4/10
1000 River Place Drive
Detroit, MI 48207

Hotel Guest Rating for Roberts Riverwalk Urban Resort Hotel in Detroit

# 14 of 22 hotels in Detroit
Based on 525 reviews from guests who stayed at the
Roberts Riverwalk Urban Resort Hotel
Overall Quality Score
user rating 6.4.0
6.4
Hotel Cleanliness
user rating 6.7.0
6.7
Hotel Staff
user rating 7.0.0
7.0
Location of Hotel
user rating 7.0.0
7.0
Hotel Dining
user rating 6.2.0
6.2
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Hotel Guest Reviews of the Roberts Riverwalk Urban Resort Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Group Traveler
Verified Hotel Guest from Norwalk, CT
January 23, 2018
Group Traveler
4.0
The price is the only reason to stay here. Was fortunate to get a room that was decent.
The front desk took a $100 deposit and was advised it would take 3-5 days to get credited back....stayed two nights housekeeping never showed up.
Joseph from Norwalk, CT
January 17, 2018
2.0
The staff was nice and it located close to downtown which was nice
The hotel was a bit run down. The bar and restaurant were not open. And there was no heat it any of the rooms! In the middle of winter in Detroit this is very important. The gave us a space heater but it still never got above 63 in our room!
Couple
Verified Hotel Guest from Austin, TX
January 16, 2018
Couple
2.0
It’s old and smelly. It’s not vintage or Victorian. It’s just old and smelly. It’s By the river but that’s about it. The neighborhood has lots of abandoned building and bad roads.
Solo Traveler
Leanne from Detroit, MI
December 28, 2017
Solo Traveler
1.0
THE BEST THING ABOUT THE HOTEL WAS THE LOCATION
THE HEAT DIDN'T WORK.AND IT WAS 1 DEGREE OUTSIDE. THEY DID BRING A SPACE HEATER, BUT IT DIDN'T HEAT THE WHOLE ROOM. I ASKED FOR MORE BLANKETS WHICH THEY DID NOT HAVE ANY. I ASKED FOR A FACE CLOTH TO WASH MY FACE THEY COULDN'T FIND ME ONE. HORRIBLE!
Group Traveler
Adrienne from Norwalk, CT
December 25, 2017
Group Traveler
5.0
Staff help to make matters better
Had a total of three rooms the last one was the best thanks to the owner also they didn’t have any face towels to give out took bath with hand towels the while stay
Couple
Verified Hotel Guest from Norwalk, CT
December 21, 2017
Couple
3.0
Old but beautiful.
Room was freezing cold no matter what...
Pablo from Norwalk, CT
December 13, 2017
9.0
Staff was friendly. Nice hotel
A bit cold at nigth
Couple
Matthew from Norwalk, CT
December 12, 2017
Couple
2.0
Location
Called ahead to make sure room was ready. Arrived and room was not ready. Gave me a lower cost room but would not compensate me. Staff was slow and confused about everything.
Couple
Catherine from Traverse City, MI
November 21, 2017
Couple
9.0
This hotel has a perfect location. When you walk out the back door you are on the Riverwalk--the perfect place for a walk or bike ride. There is no charge for parking. Uber to Ford Field or Tiger Stadium is about $10.
Hotel restaurant hours are unpredictable and food is marginal but lots of food and drink spots in walking distance.
Couple
Ryan from Norwalk, CT
November 20, 2017
Couple
1.0
Our room didn't have heat. Hotel never offered to move us. Gave us a space heater. Room was nasty. Bathroom was leaking water. Power outlets didn't work. Cable was fuzzy. Staff complained about working there
Reviews of Roberts Riverwalk Urban Resort Hotel
(1 - 10 of 140 reviews)
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