Hard Rock Hotel & Casino Lake Tahoe

Hard Rock Hotel & Casino Lake Tahoe

Hard Rock Hotel & Casino Lake Tahoe Image
3 and 1/2 Star
Hotel Guest Rating: 5.8/10
50 Highway 50
Stateline, NV 89449

Hotel Guest Rating for Hard Rock Hotel & Casino Lake Tahoe in Glenbrook

# 6 of 13 hotels in Glenbrook
Based on 145 reviews from guests who stayed at the
Hard Rock Hotel & Casino Lake Tahoe
Overall Quality Score
user rating 5.8.0
5.8
Hotel Cleanliness
user rating 6.6.0
6.6
Hotel Staff
user rating 6.4.0
6.4
Location of Hotel
user rating 8.2.0
8.2
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Hotel Guest Reviews of the Hard Rock Hotel & Casino Lake Tahoe

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Maksim from Antelope, CA
September 23, 2017
Family Traveling with Young Children
1.0
Room cleans
No coffee maker, pictures show a jacuzzi by the pool but there is no jacuzzi and they charge a $22 resort. Pool without a jacuzzi is useless.
Couple
David from Bayside, CA
September 7, 2017
Couple
7.0

This guest did not leave comments about this hotel.

Couple
Vicki from San Jose, CA
September 5, 2017
Couple
8.0
Location and size of room was good. The pool was a good size and nice, although towels were scarce.
Wait staff at the pool didn't seem to care about anyone but one of the groups in the reserved area and one person at the pool. Trying to flag them down was difficult. The smell of smoke from the casino when you walked into the hotel to register.
Senior Travelers
Verified Hotel Guest from San Bruno, CA
August 22, 2017
Senior Travelers
1.0
Location
The charge another $25 of resort fee on checkout, this is not even a resort hotel. And they should tell us at the beginning of checkin. I felt cheated.
Verified Hotel Guest from Granote Bay, CA
August 21, 2017
7.0

This guest did not leave comments about this hotel.

David from Oakland, CA
August 16, 2017
7.0
The location was perfect. The cost of the room was good and it was clean
I didn't like the smoke filled casino
Group Traveler
Anjelica from Union City, CA
August 15, 2017
Group Traveler
10.0
Great location! Rooms were clean. Great valet service.
Food at the Alpine Union was not very good.
Family Traveling with Young Children
Thomas from Penn Valley, CA
August 14, 2017
Family Traveling with Young Children
4.0
The location and remodel are excellent
The last two times I've been there the staff was very unhelpful. Both times I asked for a late check out and the standard reply is " Im sorry we are totally full tonight". Maybe they are but I was not asking for the entire day just a few hours.
Group Traveler
Heidi from Alpharetta, GA
August 9, 2017
Group Traveler
10.0
Convenient walk to everything and nice pool!!! Great restaurants... don't miss Oyster Bar. Outdoor concert area is fun!
Did not know about the $25 a day resort fee and a refrigerator for your room was an extra $15 a day.
Couple
Tamra from Magalia, CA
August 1, 2017
Couple
2.0
Not a damn thing, sadly
The service desk.. I paid for our stay in advance so we wouldn't have to be bothered at checkout.. apparently you have to pay TWICE for the resort fee. We already paid it once and then we get smacked for another fee. And our window frame had mold..
Reviews of Hard Rock Hotel & Casino Lake Tahoe
(1 - 10 of 145 reviews)
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