Ambassador Inn and Suites

Ambassador Inn and Suites

Ambassador Inn and Suites Image
2 Star
Hotel Guest Rating: 5.1/10
2138 West Mercury Boulevard
Hampton, VA 23666

Hotel Guest Rating for Ambassador Inn and Suites in Hampton

# 15 of 15 hotels in Hampton
Based on 74 reviews from guests who stayed at the
Ambassador Inn and Suites
Overall Quality Score
user rating 5.1.0
5.1
Hotel Cleanliness
user rating 5.0.0
5.0
Hotel Staff
user rating 6.2.0
6.2
Location of Hotel
user rating 6.7.0
6.7
Hotel Dining
user rating 5.7.0
5.7
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Hotel Guest Reviews of the Ambassador Inn and Suites

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Verified Hotel Guest from Lookout, WV
July 24, 2017
Family Traveling with Young Children
1.0
Nothing!
There were cockroaches on the walls, on the floors, and in the beds. It was disgusting!
Family Traveling with Young Children
Regina from Manassas, VA
July 1, 2017
Family Traveling with Young Children
1.0
Nothing. Manager yelled at my 13 yr old identical twins,then me about them being watched. I was on the sidewalk in the shade just outside of the pool. Sign stated under 12, he demanded proof of their age. I gave their id's.He argued fake cuz the same.
Pictures are not accurate. Smelled of weed as soon as we entered our room. Bathroom door got stuck, had to have someone else help to open each time. Visible mold in the sink. Small room that was just dirty. Never staying here again.
Family Traveling with Young Children
Verified Hotel Guest from Norwalk, CT
June 22, 2017
Family Traveling with Young Children
1.0
The night clerk for the hotel that comes in at 12:00am. Very polite and helpful.
I reserved two rooms but they lost one reservation and offered a room but the room had bedbugs.
Family Traveling with Young Children
Verified Hotel Guest from Norwalk, CT
June 20, 2017
Family Traveling with Young Children
1.0

This guest did not leave comments about this hotel.

Artis from Portsmouth, VA
May 15, 2017
1.0

This guest did not leave comments about this hotel.

Solo Traveler
Verified Hotel Guest from Norwalk, CT
March 27, 2017
Solo Traveler
3.0

This guest did not leave comments about this hotel.

Business Traveler
Lamont from North Chesterfield, VA
March 7, 2017
Business Traveler
3.0
Nothing Just The Location And The Eatery Around Hotel
First The Put In A Room With No Heat And Then They Never Clean My Room And DID NOT CHANGE THE DIRTY TOWELS AT ALL VERY BAD CUSTOMSER SERVICE. NO BREAKFAST AND VERY SLOW INTERNET
De from Newport News, VA
January 4, 2017
1.0
Nothing, it was absolutely horrible there were drug addicts everywhere, the people working there were rude, and they had bed bugs. it got to the point I just left and stayed at another hotel.
Everything
Solo Traveler
Verified Hotel Guest from Richmond, VA
August 24, 2016
Solo Traveler
3.0
The location was convenient (although the area is a little sketchy). The staff was very friendly and the guy made fresh coffee for me in the morning.
The room reeked of stale cigarette smoke (like it had been a smoking room for years and they had tried to clean it but failed). It gave me a headache. Also, there was a room mix-up and at one point another person was assigned to my room.
Couple
Lynnora from Chesterfield, VA
July 25, 2016
Couple
1.0
It was close to stores
They have bed bugs and they bit me so bad I wish I could upload the pictures the bumps were huge!!!!!!!
Reviews of Ambassador Inn and Suites
(1 - 10 of 15 reviews)
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