Crowne Plaza Boston-Newton

Crowne Plaza Boston-Newton

Crowne Plaza Boston-Newton Image
3 and 1/2 Star
Hotel Guest Rating: 7.0/10
320 Washington Street
Newton, MA 02458

Hotel Guest Rating for Crowne Plaza Boston-Newton in Newton

# 2 of 2 hotels in Newton
Based on 1219 reviews from guests who stayed at the
Crowne Plaza Boston-Newton
Overall Quality Score
user rating 7.0.0
7.0
Hotel Cleanliness
user rating 8.0.0
8.0
Hotel Staff
user rating 7.9.0
7.9
Location of Hotel
user rating 6.4.0
6.4
Hotel Dining
user rating 5.4.0
5.4
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Hotel Guest Reviews of the Crowne Plaza Boston-Newton

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Kathy from Lyndeborough, NH
January 9, 2018
9.0
Close to the Church we were attending but it's right on the Mass Pike and it's crazy to get to from the west. The parking lot is not connected to the Hotel so you have to pay for that.
Nicole from Westfield, MA
January 8, 2018
3.0
nothing
no water available in gym or pool area! location above the masspike even staying on the 11th of 12 floors was very noisy due to traffic below. Heating unit is loud & comes on & off constantly. Housekeeping staff was folding bath towels on hallway floor!
Family Traveling with Young Children
Dale from Mechanicville, NY
January 4, 2018
Family Traveling with Young Children
9.0
Location
No free parking
Business Traveler
Verified Hotel Guest from Alexandria, VA
January 4, 2018
Business Traveler
10.0
Staff at the front desk was very accommodating. We had six rooms and arrived before 3PM. He found one room for us and then gave great advice on where to eat nearby. After a delicious lunch we returned to find our rooms ready and perfect for our group.
Couple
Deanna from Lawrenceville, NJ
December 31, 2017
Couple
10.0
Clean, beautiful details, comfortable bed, outstanding customer service
No
Verified Hotel Guest from Oakhurst, NJ
December 16, 2017
10.0
Offered a late checkout.
Parking was costly -- no other options nearby. Could have stayed at another property that would have been less expensive and included parking.
Solo Traveler
Verified Hotel Guest from Norwalk, CT
December 12, 2017
Solo Traveler
9.0
It's very convenient.
They charge for everything. Breakfast is $14.95 (before tax), parking is $28 etc. etc.
Business Traveler
Verified Hotel Guest from Brooklyn, NY
December 2, 2017
Business Traveler
8.0
The man who checked me in at the front desk was always helpful, courteous & pleasant. Hotel bar has a nice Happy Hour & bartenders were both very nice. All hotel staff were very nice except the African-American front desk girl who gave me attitude.
The hotel should change their system of having housekeeping knock on your door at 8am!! This is way too early to be woken up & was very annoying.
Paul from Allston, MA
December 1, 2017
10.0

This guest did not leave comments about this hotel.

Business Traveler
Boaz from Ramat Hasharon, Israel
November 24, 2017
Business Traveler
2.0
Large Room
Staff were depressed. few times, diff. stuff member demonstrated that they just don't care. Any question or request was responded very negatively i.e. We ask to stay extra 2 hours in one of 2 rooms, (half empty hotel) and they refused. Bluntly.
Reviews of Crowne Plaza Boston-Newton
(1 - 10 of 200 reviews)
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