Sheraton Grand Chicago

Sheraton Grand Chicago

Sheraton Grand Chicago Image
4 Star
Hotel Guest Rating: 8.5/10
301 East North Water Street
Chicago, IL 60611

Hotel Guest Rating for Sheraton Grand Chicago in Chicago

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Based on 1860 reviews from guests who stayed at the
Sheraton Grand Chicago
Overall Quality Score
user rating 8.5.0
8.5
Hotel Cleanliness
user rating 8.7.0
8.7
Hotel Staff
user rating 8.7.0
8.7
Location of Hotel
user rating 9.2.0
9.2
Hotel Dining
user rating 8.1.0
8.1
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Hotel Guest Reviews of the Sheraton Grand Chicago

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Verified Hotel Guest from Hamilton, Canada
November 17, 2017
Family Traveling with Young Children
9.0
Pillows too fluffy and uncomfortable.
Couple
Verified Hotel Guest from Evanston, IL
November 17, 2017
Couple
4.0
The food and staff at the steakhouse were both excellent. The bed was comfortable.
Very average. No special touches. Hard to find and not near much. No fan in the bathroom. Key cards inconsistent. Single cup coffeemaker. Not accommodating when I requested upgrades. Internet was not free. Mini bar auto-billed for anything that moved.
Couple
Verified Hotel Guest from Alexandria, VA
November 14, 2017
Couple
9.0
The price. Great location. Nothing to complain about.
Steve from Pendleton, IN
November 14, 2017
9.0

This guest did not leave comments about this hotel.

Family Traveling with Young Children
Stephanie from Grand Rapids, MI
November 14, 2017
Family Traveling with Young Children
9.0
Staff was very nice and helpful
We were disappointed they wouldn't let us have a cot in the room (fire hazard), but they did give us a nice credit to make up for it. Also was confused when we checked in they said our room had been upgraded but it was still a small double room.
Couple
Verified Hotel Guest from South Bend, IN
November 14, 2017
Couple
10.0
Seamless check-in; room ready quickly even though we were early. Staff very acccommodating.
That the view out our window is of the Trump Tower. Not sure they can help that.
Family Traveling with Teens
Verified Hotel Guest from La Crescenta, CA
November 14, 2017
Family Traveling with Teens
8.0
Being on the river was nice.
The parking was way to expensive and not very convenient. There weren’t enough spaces and when you found one they were hard to get in and out of.
Solo Traveler
Thomas from Indianapolis, IN
November 14, 2017
Solo Traveler
1.0
Was robbed by a couple individuals who dropped me off and the hotel has been giving me roadblocks every step of the way.
Business Traveler
Verified Hotel Guest from Grand Rapids, MI
November 13, 2017
Business Traveler
10.0

This guest did not leave comments about this hotel.

Tonja from Elkhart, IN
November 13, 2017
10.0

This guest did not leave comments about this hotel.

Reviews of Sheraton Grand Chicago
(1 - 10 of 200 reviews)
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